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  • Archived

Since I updated to OSX 10.10.3 my firefox 37.0.2 is not working. What happened?

Firefox was the default browser and I have been using it without any problems. Since the last update of Yosemite it is slow, does not respond quickly to google docs and c… (read more)

Firefox was the default browser and I have been using it without any problems. Since the last update of Yosemite it is slow, does not respond quickly to google docs and crashes. I already re-installed it e times.

Asked by michaelbeckerbr 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

The addon does not working

Hello. After last update does not work addon Hyper translate. It is very necessary addon. You can say what happened? https://addons.mozilla.org/ru/firefox/addon/hypertr… (read more)

Hello. After last update does not work addon Hyper translate. It is very necessary addon. You can say what happened? https://addons.mozilla.org/ru/firefox/addon/hypertranslate/?src=ss

Asked by Androno12 5 years ago

Last reply by LostGod 5 years ago

  • Archived

When I try to see Chase Bank Statements, endless blank browser pages open until forced to quit.

Chase told me that there was a browser problem like some piece of malware. I used Mac's Disk Utility and verified and repaired things. I deleted all Firefox files, and do… (read more)

Chase told me that there was a browser problem like some piece of malware. I used Mac's Disk Utility and verified and repaired things. I deleted all Firefox files, and downloaded the entire program again, reinstalled it, and the same situation happened. What is there left to do? I can see my statements using Chrome.

Asked by billwheelock 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

Every time I open Firefox, it crashes and defaults to a safe mode in order to run. Disabling my anti-virus sw has no effect. I have tried a complete re-installation with… (read more)

Every time I open Firefox, it crashes and defaults to a safe mode in order to run. Disabling my anti-virus sw has no effect. I have tried a complete re-installation with the same performance. Any ideas?

Asked by philc11 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox invalid security certificate page missing "add exemption"

Suddenly two valid websites that I frequent are now considered by Firefox to have invalid security certificates, Airbnb.com and sanjoseca.gov (the City of San Jose's offi… (read more)

Suddenly two valid websites that I frequent are now considered by Firefox to have invalid security certificates, Airbnb.com and sanjoseca.gov (the City of San Jose's official website). The return page from Firefox states the certificates are invalid but NO "ADD EXEMPTION" is listed on the page as an option.

I have waited more than 10 minutes to upload the image and it still hasn't loaded. It has the Technical Details, and the "Get me out of here link" but no "add exemption" link.

I use Airbnb.com frequently and I need a stable interface with them. I contacted both companies and they both told me that they were not aware that their certificate wasn't being recognized by Firefox and that I should download and use Google Chrome instead.

This isn't the first time I've had issues with Firefox. Frequently when applying for a job online, the application forms are not properly exhibited in Firefox but are in Internet Explorer. This makes applying for work very difficult!

It's been 15 minutes and still the image hasn't loaded. I can't wait any longer. Please tell me how to fix this glitch. Thank you.

Asked by sandid2260 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Is it possible to restore your History if a remote support tech "resets your browser" while you're signed into Firefox Sync?

I was having trouble sending a large email so I contacted my ISP via chat. I gave him remote access but I thought he would let me know what he was going to do if it was … (read more)

I was having trouble sending a large email so I contacted my ISP via chat. I gave him remote access but I thought he would let me know what he was going to do if it was anything drastic. I would've signed out of Sync if I knew he was going to clear my History, but he did it before I had a chance to stop him. I was able to restore my Bookmarks via Sync, but not my History. Is it lost and gone forever? Thanks!

Asked by WebPixie 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Windows 8.1, transparency and tabs unreadable

I have a new install of Firefox on a new Alienware M15x laptop. No extensions, up-to-date drivers; it is a brand new install. And, because of either Firefox or Windows, m… (read more)

I have a new install of Firefox on a new Alienware M15x laptop. No extensions, up-to-date drivers; it is a brand new install.

And, because of either Firefox or Windows, my tabs are all transparent, so if there is anything behind firefox other than the background, I can't read the text on the tabs. I've spent more than an hour trying to figure out what is going on without success; it is probably Firefox, since it doesn't happen in IE or Chrome. Any suggestions?

Asked by jangove 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why are my mjpg files not streaming anymore going from version 36 to 37?

The video streams from my axis cameras on version 36 but on version 37 it gives a still image. When i refresh the page it returns the image as it was when i refreshed it… (read more)

The video streams from my axis cameras on version 36 but on version 37 it gives a still image. When i refresh the page it returns the image as it was when i refreshed it but it does not stream anymore. I have updated all the plugins and if i downgrade to version 36 it works again.

Asked by rubicon5 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

I recently started my macbook pro 10.68 in safe mode to check a mounting issue with an external hard drive. When I restarted my macbook in normal mode I couldn't open the… (read more)

I recently started my macbook pro 10.68 in safe mode to check a mounting issue with an external hard drive. When I restarted my macbook in normal mode I couldn't open the Firefox browser. It keeps on crashing despite following Mozilla's advice for fixing the problem. Has anyone encounter this problem before and if so how did you fix it? Thanks in advanced

Asked by 20to1films 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Shockwave Flash keeps crashing.

Every time I open any site with pictures or videos, I get a Shockwave Flash crash error. Here are a bunch of my crash reports, because if it isn't Firefax randomly crashi… (read more)

Every time I open any site with pictures or videos, I get a Shockwave Flash crash error.

Here are a bunch of my crash reports, because if it isn't Firefax randomly crashing itself, it's Flash. I have tried all of the fixes, PLEASE HELP!!!

Report ID Date Submitted bp-34e6af04-c208-4979-9e76-052de2150422 4/22/2015 4:23 PM bp-d046bdc8-3a5f-453b-94f3-323f12150422 4/22/2015 3:15 PM bp-9c6ad6cb-7947-433b-aea9-9ad2f2150421 4/21/2015 3:14 PM bp-427ac708-6992-4c33-8556-d98da2150421 4/21/2015 3:14 PM bp-4c01a385-129c-4600-866f-d101f2150421 4/21/2015 3:14 PM bp-3ff614f8-7bdf-4390-96c1-e4ed22150420 4/20/2015 2:30 PM bp-c932a0ca-37fe-4a30-a4ee-86dde2150417 4/17/2015 6:31 PM bp-8a0c3287-f447-435e-9db5-f376b2150414 4/13/2015 9:58 PM bp-966de807-653f-4dd4-804f-8d0742150412 4/12/2015 4:20 PM bp-426ad5c0-f670-4b09-a0e6-f0eff2150408 4/8/2015 5:21 PM bp-095cafaa-a462-49fc-a00d-9f4042150406 4/5/2015 9:48 PM bp-2190b33c-086b-41f0-a05d-1e14f2150330 3/30/2015 2:05 PM bp-d6cc7526-7ef0-46ba-bcd1-fb06b2150329 3/28/2015 11:00 PM bp-02c8cb67-5110-41d9-a0d5-968862150329 3/28/2015 8:38 PM bp-c5307e84-dafa-4c0c-b699-e14732150328 3/28/2015 7:45 PM bp-7a5e94fa-7262-47e4-868d-20c532150327 3/27/2015 5:00 PM bp-3990681e-5196-4693-a125-690fe2150326 3/25/2015 10:28 PM bp-17e6a5e5-b210-40d0-9c8c-f04dc2150306 3/6/2015 4:18 PM bp-2c4a1e42-0096-4b1c-9580-571052150222 2/22/2015 3:22 PM bp-193daa68-980b-47d3-b6ab-3940a2150215 2/14/2015 7:49 PM bp-f2ca827e-d83e-49e0-b377-569d42150122 1/22/2015 3:40 PM bp-57618da9-2f25-4b2f-bff4-9e10b2150106 1/6/2015 12:20 PM bp-319cf1fb-0273-4d59-bd16-4a3b22141225 12/25/2014 6:59 PM bp-79bf1f6c-bb93-4a83-9481-fd87d2141225 12/25/2014 4:02 PM bp-08737569-a632-4f7c-b987-aeb0f2141218 12/17/2014 10:06 PM bp-76a2c3c5-7ac7-49f4-84e1-d81592141207 12/7/2014 6:23 PM bp-0c362fca-518f-4377-be8c-898d42141202 12/2/2014 1:54 PM bp-bb1ed8d4-fc50-4aa6-b5d4-e22542141117 11/17/2014 6:06 PM bp-b87bb774-080c-49ff-85fe-f8d222141110 11/9/2014 10:24 PM

(removed reports without a bp- prefix - c)

Asked by jrmeab 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I reduce the 30 seconds Firefox 37.0.2 takes to open a blank page?

I'm running Windows 7 with Service Pack 1, Java 8 Update 45, Java 8 Update 45 (64-bit), Flash Player 17, Adobe Reader XI (11.0.10), Avast! (2015.10.2.2215). Last week, o… (read more)

I'm running Windows 7 with Service Pack 1, Java 8 Update 45, Java 8 Update 45 (64-bit), Flash Player 17, Adobe Reader XI (11.0.10), Avast! (2015.10.2.2215). Last week, opening a blank Firefox page took about 2 seconds. During my weekly software check this week, Firefox showed there was an update for Adobe Reader. That was curious because Adobe Reader showed no updates available. Nevertheless, I clicked on the Firefox update button and discovered Adobe Reader DC was available. I loaded Adobe Reader DC, which wiped-out Adobe Reader XI. Immediately, Adobe Reader DC needed 6 different pass-through's. I only need Adobe Reader to open PDF files; nothing more. I unloaded Adobe Reader DC and reloaded Adobe Reader XI. Now opening a blank Firefox page takes 30 seconds. First, the whirlpool (i.e. busy) appears for 5 seconds and then disappears. I must wait another 25 seconds before the Firefox window appears. If I already have a Firefox window open, then the next Firefox window opens in 2 seconds. = I restored my system to 2 weeks ago – didn't help. = I reset Firefox – didn't help = I unloaded Firefox through Programs & Features, removing all the Mozilla sub-directories. I then loaded a completely new Firefox – didn't help. Any thoughts? This same 30 second delay also happens to Internet Explorer.

Asked by TJ_Michiel 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I want to open Firefox V37.0.2 in 32 bit mode on my Mac

I want to open Firefox in 32bit mode other threads say go to Applications - Get Info and then just tick box. I have version 37.0.2 on my Mac and there is no tick box. H… (read more)

I want to open Firefox in 32bit mode other threads say go to Applications - Get Info and then just tick box. I have version 37.0.2 on my Mac and there is no tick box. How do I check that it is open in 32 bit mode?

Asked by shanekeys 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I'm using Firefox 37.0.2 in Windows 7, but every time I click on a photo in Flickr it tells me my browser is old and unsupported and that I need to upgrade

What can I do to make a website realize that I'm using the most up-to-date version of Firefox. Flickr, from Yahoo, keeps trying to get me to "upgrade my browser" to some… (read more)

What can I do to make a website realize that I'm using the most up-to-date version of Firefox. Flickr, from Yahoo, keeps trying to get me to "upgrade my browser" to something newer when I'm using my preferred browser (Firefox) and I have the latest version for Windows 7. Each time I click a photo to view it, it tries to steer me away from Firefox, and I have no intention of using IE or Google Chrome, or anything else.

Asked by greggarrett 5 years ago

Last reply by Mark Schmidt 5 years ago

  • Archived

After disabling and starting in safe mode, the connection time is still extremely slow.

My cache empties on closing the browser and I delete history every day. Still most times, the connection time is horrible, sometimes up to 80 seconds. I run Malwarebyte… (read more)

My cache empties on closing the browser and I delete history every day. Still most times, the connection time is horrible, sometimes up to 80 seconds. I run Malwarebytes and Super Anti Spyware every night. Kaspersky anti-virus runs constantly so it's up to the minute protection. This only started about 7 weeks ago and I've tried all the suggestions I could find on the web, without results. My server is Comcast, with 50mbps and I've been very happy with them for the past 3 years. I'm at my wits end and don't know where to turn. Can anybody give me help?

Asked by sonnyboy1 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox will not let me access my gmail accounts

I just downloaded firefox last night and this is what I get when I try to go to gmail or my university's email account (powered by gmail) Firefox has detected that the s… (read more)

I just downloaded firefox last night and this is what I get when I try to go to gmail or my university's email account (powered by gmail)

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Unless Firefox disables/refuses cookies automatically, that's not a problem and the same university email will load on chrome, but I shouldn't have to load two different browsers to do stuff on the internet.

What's going on?

Asked by Yokuutsu 5 years ago

Last reply by Mark Schmidt 5 years ago

  • Archived

firefox 37.0.2 mac auto search when drag search text to search menu box not working

i'm a long time firefox user but always on a windows platform. i can currently highlight and drag and drop browser text in windows FF 37.0.2 to the FF search bar an it w… (read more)

i'm a long time firefox user but always on a windows platform. i can currently highlight and drag and drop browser text in windows FF 37.0.2 to the FF search bar an it will *automatically* search for it when i drop (let up on the mouse). i do NOT have then hit enter.

however, i've recently bought a mac and on FF 37.0.2 *mac* version, dragging and dropping browser text to the search box ALWAYS FORCES ME TO HIT ENTER TO DO THE SEARCH.. IT'S NOT AUTOMATIC AND I DON'T SEE ANYWHERE TO CONFIGURE IT???? starting FF in safe mode doesn't fix the issue.

any thoughts on how to fix this? it's really annoying as it slows down my normal work flow since i search a lot. as stated above the problem seems to be specific to FF mac as the same version FF windows works like it always has for me.

thanks

Asked by bomac 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why is nothing I do to "unblock" facebook from my FireFox not working? It still says "connection is untrusted" and there is no "add exeption" button either.

Everytime I try to go to facebook it just shows me the "Untrusted Connection" page. There isn't even a button that says "add exception". I have tried EVERYTHING to "unblo… (read more)

Everytime I try to go to facebook it just shows me the "Untrusted Connection" page. There isn't even a button that says "add exception". I have tried EVERYTHING to "unblock" it. What do I do?

Asked by camdocody 5 years ago

Last reply by cor-el 5 years ago

  • Archived

why does fast start appear on new tabs. I want sites most visited.

It is driving me crazy. I want it back how it was. If I could attach a screen dump I would but don't know how. Can only past into a word doc. Frustrated.... you bet. … (read more)

It is driving me crazy. I want it back how it was.

If I could attach a screen dump I would but don't know how. Can only past into a word doc.

Frustrated.... you bet.

Asked by Bron7 5 years ago

Last reply by cor-el 5 years ago