Showing questions tagged: اعرض كل الأسئلة
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Comcast sign in Peer's Certification Revoked

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_er… (read more)

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_error_revoked_certificate if I go to my bookmarks I can sign on????? My wife has a seperate sign in on windows 10 and the same thing is now happening to her, never happened before today

Asked by golfskinh 8 months ago

Last reply by cor-el 7 months ago

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Typing in Google Search disappears

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happenin… (read more)

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happening when I misspelled a word but it seems to happen in other situations also. This is very annoying.

Asked by Thanzael 8 months ago

Answered by zeroknight 8 months ago

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Authenticator App

I have added a two factor authorization and when I sign it it asks me to check my app and enter code. I have no clue as how to do this. I have googled it and it says down… (read more)

I have added a two factor authorization and when I sign it it asks me to check my app and enter code. I have no clue as how to do this. I have googled it and it says download google authenticator app and that doesn't work so how in the world do I get the code to enter it . I had to disable two factor because your systems makes no sense, usually you send the code to a phone number not an app that doesn't exist.

Asked by sunketcher1031 8 months ago

Last reply by cor-el 8 months ago

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The LIBRARY option

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, … (read more)

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, settings, etc.

Asked by Emeline 8 months ago

Last reply by cor-el 8 months ago

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How to identify WHICH SPECIFIC TAB is using high CPU? No tab info/description shows in Windows Task Manager.

Task Manager detail line can be expanded to show multiple open tabs, and I can sort display by CPU but that doesn't help me identify WHICH SPECIFIC tab is using high CPU.… (read more)

Task Manager detail line can be expanded to show multiple open tabs, and I can sort display by CPU but that doesn't help me identify WHICH SPECIFIC tab is using high CPU. Are there any tools to help me quickly identify (and perhaps End) such high CPU tabs/processes? Thanks!

Asked by BILLM9 8 months ago

Answered by TyDraniu 8 months ago

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No Save As Dialogue Appearing

Since the FF update to 116.0.2 (64-bit) I am unable to save images from a very specific part of Ancestry.com. The database is the U.S., School Yearbooks, 1900-2016. All o… (read more)

Since the FF update to 116.0.2 (64-bit) I am unable to save images from a very specific part of Ancestry.com. The database is the U.S., School Yearbooks, 1900-2016. All of the other image databases on Ancestry download without issue, and I am able to download the Yearbook images using Edge, so this appears to be a Firefox issue, especially as it began immediately following the most recent update.

The Yearbook images do differ from the others in that you are given an option to download two images as a zip file, or just a single image, but neither option results in the Save As dialogue appearing, and the images do not download anywhere.

This is a very strange issue, but maybe someone familiar with the most recent update could have some insight as to what has been changed that might have this impact.

Windows 11 Version 22H2 (OS Build 22621.2134), if that makes any difference.

Asked by Geoffrey Eargle 8 months ago

Answered by cor-el 8 months ago

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Access Denied on website

I can no longer access the website www.att.com. I receive the following error message. I've deleted history cache and cookies but still can't access it. Access Denie… (read more)

I can no longer access the website www.att.com. I receive the following error message. I've deleted history cache and cookies but still can't access it.

Access Denied You don't have permission to access "http://www.att.com/" on this server.

Reference #18.14ad3c17.1692143272.3762eaa6

Any suggestions? It works fine via Microsoft Edge

Asked by aprildbrown77 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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there is an audio delay on streaming site on wireless blutetooth earphone.

when i am opening any streaming site and play the video, the audio stream of the video sometimes start late and some time does not even start when the audio is played via… (read more)

when i am opening any streaming site and play the video, the audio stream of the video sometimes start late and some time does not even start when the audio is played via bluetooth audio device.

Asked by pranav517517 8 months ago

Last reply by pranav517517 8 months ago

Mozilla Firefox account

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited… (read more)

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited] @zanzarra.com - this primary email, [edited] @gmail.com - this second email.

Please change primary email to [edited] @gmail.com . I used account to brouser data (Bookmarks, history). Thanks.

Asked by Nikola Losew 4 weeks ago

Last reply by cor-el 4 weeks ago

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Darkmode on support.mozilla.org

Please enable the ability to use the "Dark Reader" add-on on this site or let us change it in the settings. Horrible experience in light mode. On the added image you can … (read more)

Please enable the ability to use the "Dark Reader" add-on on this site or let us change it in the settings. Horrible experience in light mode. On the added image you can see that the "Dark Reader" add-on is enabled.

Asked by janko.d.ljubicic 8 months ago

Answered by Terry 8 months ago

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Firefox Sync Save Login and Password asks but does not remember

I have Firefox Sync enabled in my Firefox browser on a few computers. When I logged in to Firefox Sync initially, it did sync-up my new computer with all of the saved boo… (read more)

I have Firefox Sync enabled in my Firefox browser on a few computers. When I logged in to Firefox Sync initially, it did sync-up my new computer with all of the saved bookmarks and history. I am not sure if any of my logins were saved). When I go to websites and login, I am prompted with the dialog to save my credentials, and I say ok, save. But the logins are not remembered. And in my about:logins page shows "no logins found". I don't care about retrieving any old logins, I just want to be able to save new ones and get the default behavior of saving logins working again.

Asked by ZN 8 months ago

Answered by ZN 8 months ago

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ending playing video crashes firefox

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it jus… (read more)

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Asked by m1k0_38 8 months ago

Answered by zeroknight 8 months ago

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Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (read more)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Asked by G. Scheiring 8 months ago

Answered by zeroknight 8 months ago

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Links in Google Search will not open

I received an email and my practice is not to open links in emails. The link was from Bed Bath and Beyond. I searched for Bed Bath and Beyond and got this URL https://w… (read more)

Asked by Bill 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Don't know how to permanently change AO3's default font to one my Screen-reader can see formatting with in Firefox

So my last thread on this was archived without anyone giving me a reason or answering my question. I have had issues with the website Archive of Our Own since last Nove… (read more)

So my last thread on this was archived without anyone giving me a reason or answering my question.

I have had issues with the website Archive of Our Own since last November, when I tried to change the site skin and permanently changed the default font of that site to something called Lucida Sans Unicode, when it's apparently meant to be Lucida Grande.

This much I was able to work out via my previous thread, but when I asked for that last bit of help, nobody answered and my thread was instead archived.

I don't know how to change a font on a specific website. I don't even know if the site has tools I could use that would work for me. All I know is I still cannot read bold or italics on Archive of Our Own with my screen-reader, NVDA, unless I use reader view, which excludes author's notes and comments, and I had thought I was close to a breakthrough before my thread was unceremoniously archived.

For reference, the thread is here: https://support.mozilla.org/en-US/questions/1403415

I tried inserting a link via the button above this box but it did not give me the necessary code used in this forum for links, so a straight url is the best I can do.

Asked by Trix 8 months ago

Last reply by Trix 7 months ago

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terrible video quality

Whenever I use amazon prime to stream video after watching for several seconds the video quality is throttled, this also happens to youtube videos but mainly effects FPS … (read more)

Whenever I use amazon prime to stream video after watching for several seconds the video quality is throttled, this also happens to youtube videos but mainly effects FPS and only when im tabbed out and using my second monitor. I am 100% sure this is not my computer or wifi as both are very good and the problem does not persist when I swap browsers.

Asked by Stragepinetree 9 months ago

Last reply by zeroknight 9 months ago

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How can I completely remove Bing

I use Windows 10 on an HP desktop computer and want to get rid of BING entirely. I'm not a computer whiz, so I need step-by-step instructions. Please help! … (read more)

I use Windows 10 on an HP desktop computer and want to get rid of BING entirely. I'm not a computer whiz, so I need step-by-step instructions.

Please help!

Asked by Hofer Family 8 months ago

Last reply by Dropa 8 months ago