Showing questions tagged: اعرض كل الأسئلة

clearing cookies

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago… (read more)

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

Asked by bbbarb2477 5 months ago

Last reply by bbbarb2477 5 months ago

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Random cookies are being stored in firefox

I have strict tracking protection turned and and i have a rule set for both https and http for bing, yahoo, and some other sites, and no matter how many times i delete th… (read more)

I have strict tracking protection turned and and i have a rule set for both https and http for bing, yahoo, and some other sites, and no matter how many times i delete their cookies from the settings menu they keep coming back and i have no idea why. I dont see a logical reasons why my extensions would be doing that

Asked by NastyFlytrap 7 months ago

Last reply by NastyFlytrap 7 months ago

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Firefox keeps freezing, but only visually

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having t… (read more)

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

  • Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
  • Mid-clicking to open a link in a new tab, if done on several links in a row
  • Clicking on a UI element, like the hamburger button
  • Right clicking on an image and selecting "copy"
  • Right clicking within Firefox
  • Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Asked by Sean 6 months ago

Answered by Sean 5 months ago

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Firefox linked my work gmail and my personal one, now my personal one is under an administator

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE loggin… (read more)

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

Asked by newlak778 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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When I clear cookies it logs me out of websites?

(please refer to image attached) How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, … (read more)

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

Asked by happypills 1 year ago

Answered by cor-el 1 year ago

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Which cookies' userContextId number is assigned to which container name?

I use CCleaner>Options>Cookies to save cookies in certain containers. I see that Firefox uses userContextId to specify a container. Where can I find which userConte… (read more)

I use CCleaner>Options>Cookies to save cookies in certain containers. I see that Firefox uses userContextId to specify a container. Where can I find which userContextId NUMBER is assigned to which container NAME?

Asked by Sunshine021 5 months ago

Answered by cor-el 5 months ago

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You must enable cookies to use WordPress.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cook… (read more)

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

Asked by Brian Hupp 1 year ago

Answered by Brian Hupp 1 year ago

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Prevent Google Tracking Cookies Using Search Engine

Hi, I want expert suggession, how can I prevent google tracking my cookies using search engine. I am asking this due to I am facing issue in my business that is balloon. … (read more)

Hi, I want expert suggession, how can I prevent google tracking my cookies using search engine. I am asking this due to I am facing issue in my business that is balloon.

Asked by Ethan Levy 1 year ago

Last reply by Ethan Levy 1 year ago

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Everytime I close Firefox I am logged out of all sites.

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out. I have reinstalled Firefox I have tried both beta and Enterprise … (read more)

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

Asked by MaggotyMax 10 months ago

Last reply by James 10 months ago

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I keep getting signed out of Google

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I cl… (read more)

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I close Firefox. I even tried to disable the Purge Trackers option but this didn't help either. I have some dev-tools extensions installed + Adblock and Decentraleyes. It does not solve my problem if a disable them too. Would really appreciate anyone's insight.

Asked by gajidix793 7 months ago

Last reply by cor-el 7 months ago

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Miguel Ángel López lozano

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me s… (read more)

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me saca de la plataforma...con un mensaje que dice netflix.com/clearcookies. Cabe indicar que ingreso a la página web haciendo uso de la opción "sitio para computadoras" y no tengo problema es ver Prime video, HBO Max, Disney plus, Star Plus, appletv plus y Paramount plus

Asked by lopezmiguel320 6 months ago

Last reply by TyDraniu 6 months ago

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Cookies on allowed websites

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember co… (read more)

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember cookies in those. However, I have the following question: if I reject all cookies except for the mandatories ones in a website that I added to my "remember list", does that mean that future entrances in that web will be with only essential cookies?

As an example, if I mark https://www.bbc.com/ as cookies, and the first time I enter I reject all non-essential cookies, next times I enter in the bbc will I be navigating with only the cookies I accepted on this first entrance? Or allowing a site automatically accepts all cookies?

Thank you very much on advanced.

Asked by rdemedrano 6 months ago

Last reply by zeroknight 6 months ago

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Firefox logging out of sites when I exit the tab

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged … (read more)

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged into YouTube, exit the tab, and open the same site in another tab, I then have to log into my account again.

I have tried this solution already: https://support.mozilla.org/bm/questions/1342460, to no success.

Asked by gamegirlie8 6 months ago

Last reply by cor-el 6 months ago

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logging in to costco.ca

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so tha… (read more)

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so that I can log into Costco.ca? (I can log into Costco.ca using other browsers, just not Firefox)

Asked by opalring 6 months ago

Last reply by zeroknight 6 months ago

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Google Ads

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (http… (read more)

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (https://www.agame.com/game/tropical-merge, https://www.games.gr/paixnidia/the-mergest-kingdom) only. Other sites work as they supposed to. ABP is disabled. If I turn Enhanced Protection off, I can see google ads, but I lose any progress I have in these games. Any help would be appreciated.

Asked by dinos.isaias 1 year ago

Last reply by dinos.isaias 1 year ago

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Unable to stay logged in to Google Mail

Something recently changed in Firefox and/or Google Mail. Now I am always asked to sign in to Google Mail. The solution for this problem in Chrome is to allow all cookies… (read more)

Something recently changed in Firefox and/or Google Mail. Now I am always asked to sign in to Google Mail. The solution for this problem in Chrome is to allow all cookies. I tried that, after clearing Cache, allow all cookies in Chrome but I am still asked to sign in to Google.Mail. I also removed all by Block, Delete cookie Add-ons in Firefox but it's still asking me to sign in to Google.Mail. What fixes this?

Asked by rwciimail 1 year ago

Last reply by cor-el 1 year ago

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How to enable Totale Cookies Protection after disabling it

Hello everyone, I was following a privacy guide and i changed the cookies settings in about:config . I set the value of network.cookie.cookieBehavior to 4, which accordin… (read more)

Hello everyone, I was following a privacy guide and i changed the cookies settings in about:config . I set the value of network.cookie.cookieBehavior to 4, which according to this article means that total cookies protection is disabled. https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq

My questions are the following:

1- How do i enable total cookies protection after what i changed  ?


2-Which is better from a privacy point of view setting network.cookie.cookieBehavior to 4 or enabling total cookies protection?

Thank you all for taking the time to read my subject/questions .

Asked by vedroturze 1 year ago

Last reply by vedroturze 1 year ago

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Cookies Exceptions Don't Work

Well, I'm trying to make use of the option to delete cookies without deleting some that I allow, but apparently it's buggy. I want Firefox to clear cookies every time I c… (read more)

Well, I'm trying to make use of the option to delete cookies without deleting some that I allow, but apparently it's buggy. I want Firefox to clear cookies every time I close the browser, however, I manually added some exceptions and even then the browser deletes these exceptions when I close it, if I can add exceptions, it's so they won't be deleted when closing.

Asked by Walison 1 year ago

Last reply by cor-el 1 year ago