Unable to play amazon prime videos on firefox

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon webs… (read more)

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon website and google searches but nothing works. what do i do ? (this is on asus zenbook laptop) I've tried checking for updates on firefox and add ons, restarting Firefox, restarting laptop, clearing cache , checking DRM settings and deactivating proxy servers.

Asked by Rebecca_M 22 hours ago

Last reply by Rebecca_M 7 minutes ago

Firefox switching to old instances

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once sw… (read more)

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once switched back to a newer instance a few days after switching to and older one. When I try to open the app, it also creates a new icon on my taskbar. This has happened around 4-5 times in the last year. Does any one have an idea what the problem might be? Thanks in advance!

Asked by Henrik 23 minutes ago

Captcha problem with Firefox and other forks

problem screenshot Hi. I am using 120.0 last version firefox, Windows 11 also last build When i open normal tab with Yandex search and search something, i get yandex cap… (read more)

problem screenshot Hi. I am using 120.0 last version firefox, Windows 11 also last build

When i open normal tab with Yandex search and search something, i get yandex captcha every time

When i open private tab firefox (also waterfox\librefox), i get captcha every search google.com. Change proxy with FoxyProxy fixing problem

Google chrome \ vivaldi \edge \ yandex browser and other chromium browsers doesnt have this problem

Asked by Asus Firefox 9 hours ago

Last reply by Asus Firefox 56 minutes ago

firefox won't shut down correctly

I am using Windows 7 and Firefox 115.5. When I close Firefox, it stalls and after a minute I get an error message saying Windows Explorer is hung up. Then if I can get an… (read more)

I am using Windows 7 and Firefox 115.5. When I close Firefox, it stalls and after a minute I get an error message saying Windows Explorer is hung up. Then if I can get an option to close the program. I have tried many ways to exit Firefox but nothing helps this. Thanks.

Asked by authormth 58 minutes ago

Simple Tab Groups disappear after updating Firefox

My Simple Tab Groups disappeared after one of the recent Firefox updates. This has happened before. Now, after considerable time rebuilding my simple tab groups, when I g… (read more)

My Simple Tab Groups disappeared after one of the recent Firefox updates. This has happened before. Now, after considerable time rebuilding my simple tab groups, when I get a notification that a new version of Firefox is available, I dismiss it. I am afraid of losing them again.

Have you heard this before? Has the issue been addressed? Is it fixed? Is it safe to update without losing the tab groups? Is there a way to back them up and restore them later if they crash?

Asked by w.kugel 1 hour ago

Browsing history lost after Firefox update

Hi there, I just got some message saying that my Firefox version needed to be updated and by hastily taping on the ok button I did it without noticing that it had done i… (read more)

Hi there,

I just got some message saying that my Firefox version needed to be updated and by hastily taping on the ok button I did it without noticing that it had done it to a newer version no longer supported by my Mac OS.

I wanted to go back to the most recent version still supported by El Capitan 10.11.6, so I installed again the 78.10.0ESR and now all my browsing history from many years back is gone.

Could you please help me getting my history back?

Going through internet through several hours didn't bring any good solution to my problem.

Thanks on advance.

Asked by diegoruiz24 1 hour ago

Syncing Doesn't Work Between Devices

I switched from Chrome to Firefox a couple weeks ago. Everything seemed to go fine at first but now my laptop is not syncing bookmarks with my Android phone or desktop PC… (read more)

I switched from Chrome to Firefox a couple weeks ago. Everything seemed to go fine at first but now my laptop is not syncing bookmarks with my Android phone or desktop PC. My about:sync-log is filled with errors every few minutes. When browsing through them, I see a common reference saying the master password is locked and it can't sync but the primary password option is unchecked in my settings. Interestingly, nothing happens when I click sign out under my profile and I have to go to the Mozilla manage account screen and sign out from there. Sometimes when I do that and log back in, bookmarks will sync once and then error out again. Any assistance you can provide would be appreciated.

Asked by GCTuba 2 hours ago

URL Completion in FF 119 Broken?

I recently updated to FF 119.0.1. I am finding that URL completion in the address bar is kind of random. In FF 118 and earlier, URLs were completed predictably, and it wa… (read more)

I recently updated to FF 119.0.1. I am finding that URL completion in the address bar is kind of random. In FF 118 and earlier, URLs were completed predictably, and it was pretty clear that they were based on a) bookmarks and b) frequency of use. Now, it seems like the frequency info is lost every time I restart FF. In that case, I might expect that the URL offered would be from the oldest bookmark or maybe the first in alphabetical order or something predictable, but it isn't. It seems to me to be random, and it is very annoying.

Is this a new bug, or is there perhaps a new setting that I can change to stop the madness?

For relevant settings, I have:

 - Provide search suggestion: checked
 - When using address bar, suggest: browsing history and bookmarks are checked, nothing else
 - I'm using Custom History settings: Remember browsing and download history is checked, Clear history when Firefox closes is checked. 

I have used these settings for years in previous versions of FF, and there hasn't been a problem until now.

Thanks!

Asked by wheelercsg-mozh 2 days ago

Last reply by wheelercsg-mozh 2 hours ago

scanland2@hotmail.com which is my email is being blocked .

Microsoft has placed an ad in mail page to purchase 365 Pilot-Personalized email, I already own 365 program, because I do not push the Buy Button they refused to remove t… (read more)

Microsoft has placed an ad in mail page to purchase 365 Pilot-Personalized email, I already own 365 program, because I do not push the Buy Button they refused to remove the Ad therefore I cannot open my email. Somebody told me that Firefox is in collaboration with Microsoft,please see if you remove the Ad from email page-it has been a nightmare I have to manure to to ge some of my emails. Please,help. Thank, you respond to scanland2@hotmail.com

Asked by scanland2 3 hours ago

NOT ABLE TO OPEN A BANK ACCOUNT USING FIREFOX

TRYING TO OPEN A SAVING ACCOUNT WITH BANK OF MONTREAL https://www.bmo.com/main/personal/bank-accounts/ CLICK ON THIS ONE: Savings Amplifier Account AFTER CLICKING THIS WI… (read more)

TRYING TO OPEN A SAVING ACCOUNT WITH BANK OF MONTREAL https://www.bmo.com/main/personal/bank-accounts/ CLICK ON THIS ONE: Savings Amplifier Account AFTER CLICKING THIS WINDOW APPEARS: https://www.bmo.com/main/personal/bank-accounts/getting-started/?rg=BMO&spc=7880184&ofid=SAASTAND001&lang=en IT TELLS ME TO USE ANOTHER BROWSER LIKE Firefox..... BUT I’M USING FIREFOX. I DON’T USE ANY OTHER BROWSER. HOW CAN I SOLVE THIS ISSUE?

Asked by SG 4 hours ago

lost access to Firefox

Last Tuesday I deleted all references to Firefox. It was a combination error with one of my spam folder. There was nothing wrong with Firefox - it was all in my head (I… (read more)

Last Tuesday I deleted all references to Firefox. It was a combination error with one of my spam folder. There was nothing wrong with Firefox - it was all in my head (I'm nearly 80, so you can figure that out!}

Asked by jamesh2 4 hours ago

Has Merriam-Webster site been compromised?

I'm running the latest FF under Win7. Seems that whenever I go to the Merriam-Webster (dot) com site, after a few seconds, my disk activity light goes solid, and the FF … (read more)

I'm running the latest FF under Win7. Seems that whenever I go to the Merriam-Webster (dot) com site, after a few seconds, my disk activity light goes solid, and the FF CPU usage spike to 10-25%. One time, to regain control of my system (because everything seemed hung) I actually had to resort to the physical power-down switch. Obviously I immediately ran a virus scan upon coming back up (scan showed all okay). Now, if I stay away from Merriam-Webster, FF behaves normally. But it's a damned dictionary site. I occasionally will need to use it or stumble into it. I've used MW in the past without problems. Does anyone know what's going on?

Asked by Joseph Erhardt 4 hours ago

Request desktop site permanently

Ohh.This browser is not be able to make permanent request desktop site.😴 NOTE:An add-on that you are showing is not be able to install or add in my browser and I am up to… (read more)

Ohh.This browser is not be able to make permanent request desktop site.😴 NOTE:An add-on that you are showing is not be able to install or add in my browser and I am up to date this browser.Is there another option....

Asked by AL-IMRAN 4 hours ago

Website Loading as Unsecured, but only in Firefox. Loads with secure certificate on Chrome, Edge and Opera

I'm trying to load https://bfjoy.com/ and only Firefox is redirecting my typing of 'bfjoy.com' as an http: website instead of the correct https: Why is this? I assume D… (read more)

I'm trying to load https://bfjoy.com/ and only Firefox is redirecting my typing of 'bfjoy.com' as an http: website instead of the correct https:

Why is this? I assume DNS but what is Firefox doing to redirect to the unsecured site that other browsers aren't?

Asked by wgarnerjr 5 hours ago

not receiving emails

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunder… (read more)

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunderbird. It keeps asking for my password but does not recognise anything that i type in. Also will not send from blueyonder. My gmail account works fine. Please help

Asked by lorrainemurton 7 hours ago

Firefox browser version 119.0 experienced suspicious activity

hi Team, We are working on xxx organization and for one of our core applications experienced suspicious activity since November 22, 2023, while users leveraging Firefox … (read more)

hi Team,

We are working on xxx organization and for one of our core applications experienced suspicious activity since November 22, 2023, while users leveraging Firefox browser version 119.0 where customer made multiple attempts to perform sequence of flow and got dropped. Around 99% of our customer got dropped ever since Nov 22. We are not sure if its due browser or any other suspicious issue.

however, we would like to understand from your other customer experience perspective, have we encountered any bad user experience using Firefox browser version 119.0 / or do we have any bug encountered and recently had a fix? 

2. Another question, If in case was a fix for Firefox version 119.0 will the customer browser automatically gets updated ?

It would be great if you can help us to share these details so that we can investigate further.

Asked by shailesh.260382 9 hours ago

not receiving emails

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunder… (read more)

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunderbird. It keeps asking for my password but does not recognise anything that i type in. Also will not send from blueyonder. My gmail account works fine. Please help

Asked by lorrainemurton 9 hours ago