bookmarks, passwords missing

HI, I have just got a n ew laptop and setting it up from scratch. I have logged in to Mozilla, and I was under the impression I would find my password, browsing history a… (read more)

HI, I have just got a n ew laptop and setting it up from scratch. I have logged in to Mozilla, and I was under the impression I would find my password, browsing history and bookmarks there just like it was on my old laptop, but alas not. Ibhave trie looking for a solution but can't find anythjing that helps me out. I have also changed the password just in case it was that but it wasn't. Any advise on this thanks. Would ghate to go back to Safari. I am using Apple M3 MacOs 13.5. Thanks Anna

Asked by anna97 4 months ago

Last reply by cor-el 4 months ago

Lost session

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Tha… (read more)

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Thank you

Asked by Tomáš 3 months ago

Last reply by jonzn4SUSE 3 months ago

Microsoft Outlook sign in screen does not load

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I wan… (read more)

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Asked by Ron Wolpa 4 months ago

Last reply by cor-el 4 months ago

Characters dissapearing, missing, garbled only in Firefox

Characters dissapearing, missing, garbled only in Firefox. Seems to be ok in troubleshooting mode. This only happens in Firefox so it appears to be isolated. As you hover… (read more)

Characters dissapearing, missing, garbled only in Firefox. Seems to be ok in troubleshooting mode. This only happens in Firefox so it appears to be isolated. As you hover over links is when it happens the most. I have the latest version installed and was just loaded on a new system.

Asked by yomoose 3 months ago

Last reply by cor-el 3 months ago

login goes into change password that is coninuously looping

This happens with multiple sites, so it is a Firefox BUG issue. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my l… (read more)

This happens with multiple sites, so it is a Firefox BUG issue.

  1. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my login.
  2. 2 - I type in my login name, example: "email@domain.com"
  3. 3 - Surprisingly it says choose another email, that one is in use.
  4. 4 - SO, I go back out and try again only THIS time I try logging in with my email because it is ME, not a new person
  5. 5 - Then it sends me to a NEW window to change my pwd.

I enter NEW pwd twice. It sends me back to the login page, I enter my new info and it sends me back to enter my NEWER password twice again. I fall for it and enter ANOTHER NEW PWD.

  1. 6 - It sends me back out to login AGAIN, then it asks me to enter my NEW password twice again.
  2. 7 - repeat #6 indefinitely

This has happened to me at my bank and Microsoft office download. These two companies are NOT related. But I am using Firefox both times. SUGGESTIONS??? My bank locked me out for too many attempts to get in. On and ON and ON and ON.

Asked by cherilm93 4 months ago

Last reply by cor-el 4 months ago

My mouse cursor and pointer dissapears when I move it over firefox.

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. … (read more)

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. This does not happen with any other application or browser that I use. I try to use specific browsers for different types of work. I work as a Test Analyist and I reguarlly need to view websites on various pc's and os's. I've never seen this occur at work. Unfortunately for me, this is occuring on my home PC. I've tried everything I can think of, uninstalling and reinstalling, rebooting, and checking the settings for anything that would explain why this is happening. I have not found anything yet. If this keeps up, I'll have to switch to another browser.

Asked by richard.p.way 3 months ago

Last reply by cor-el 3 months ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 1 month ago

Last reply by cor-el 1 month ago

Firefox Browser

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had… (read more)

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had major problems setting up websites. the websites are only partially built and I have to reload several times. Can you help me?

Asked by joachim_koerner 1 month ago

Last reply by cor-el 1 month ago

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Restoring tabs (supposed to work but won't)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one thro… (read more)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one through history but that's not automatic. And if I click on restoration in History it will bring up a whole bunch of old tabs not neccessarily from the last session.

I'm on the same computer as I've been for over a year, so I don't know what what the problem is. I've searched on it and tried to re-check the box for this function. But it won't apply...

Asked by Hosh Nak 3 months ago

Last reply by zeroknight 2 months ago

Can't click on tabs on my homepage in the website.

I closed all my tabs and reopened the browser bc I was getting lag on sites like X.com when typing my messages. Immediately after opening Firefox again, my homepage, MSN.… (read more)

I closed all my tabs and reopened the browser bc I was getting lag on sites like X.com when typing my messages. Immediately after opening Firefox again, my homepage, MSN.com was loaded. I tried to click on the arrow to scroll through the different headline stories and nothing happened. I used Chrome & Opera to load the same page and they work fine. This seems like a Firefox thing. I have no extensions or permissions that deny me the right to click on anything. What is the problem?

Asked by Maximus 4 months ago

Last reply by zeroknight 4 months ago

F1 Key not working for other apps, when firefox is in front

i use firefox on ubuntu and a dropdown terminal app called tilda. i configured the F1 key in the system to bring down the tilda terminal. it works in every other applicat… (read more)

i use firefox on ubuntu and a dropdown terminal app called tilda. i configured the F1 key in the system to bring down the tilda terminal. it works in every other application, just when firefox is in front, the F1 key does nothing. it wasn't the case before, now it is.

Asked by Framed 3 months ago

Last reply by zeroknight 3 months ago

cannot download copy of firefox - expired chrome blocks it

cannot download firefox browser because I have an expired chrome browser that I'm supposed to delete first - However - have tried a dozen or so ways to do just that - or… (read more)

cannot download firefox browser because I have an expired chrome browser that I'm supposed to delete first -

However - have tried a dozen or so ways to do just that - or so it appears and still cannot download the

firefox browser and after much frustrated key pounding find evidence chrome is not really deleted - help losing

my mind - I'm 77 years old and not computer literate but not senile either - i hope

Asked by sargeantsmith@juno.com 3 months ago

Last reply by cor-el 3 months ago

Bookmarks

Hi, Hope you well. My previous laptop was stolen and I'm trying install now all my saved bookmarks. I had no problem to get them back on Chrom after looging to my Accoun… (read more)

Hi, Hope you well. My previous laptop was stolen and I'm trying install now all my saved bookmarks. I had no problem to get them back on Chrom after looging to my Account. But I can't get back my old bookmarks on Mozilla. I see only the one which was saved on Chrome. Can you please help restore all my bookmarks before today day? I'll be really gratefull for help. Regards, Renata

Asked by renatarene948 4 months ago

Last reply by Paul 3 months ago

Firefox Browser

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively the… (read more)

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively these 'windows' were consuming over 25% of the computer memory (650+MB) even with Firefox just opened as the initial browser screen; no addresses etc had yet to be added. I've followed many of the troubleshooting suggestions, but to no avail. I have not reset the browser as yet as I need to understand the root of the problem

Thanks in advance for your assistance Duncan Hodder

Asked by hindi_hodder 3 months ago

Last reply by zeroknight 3 months ago

Links opened in container reopen without container without permission

I really appreciate the container tab option for my browsing, as it affords me more privacy and I am a stickler about my privacy. However- I have been having an issue wit… (read more)

I really appreciate the container tab option for my browsing, as it affords me more privacy and I am a stickler about my privacy. However- I have been having an issue with links that I am attempting to open in a specific container that will load, and then immediately reload into the tab without a container. This has happened several times. The most recent example is that I clicked on a link from FB, a site I tend to avoid, and specified that I want it opened in a FB tab, as I don't trust them not to track me beyond that. However, the link loaded in the FB tab and immediately again with no container whatsoever. There was no request, no warning that I had set up the "multi-account container" and did I want to use it in the designated container... nothing. This has happened with links before as well.

Asked by natikaal 3 months ago

Last reply by zeroknight 3 months ago