Showing questions tagged: اعرض كل الأسئلة
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How to change the default branding logo on the Firefox homepage?

Hi I am trying to change the default homepage Firefox logo to my own, but i could find no tutorial on how to do that. I only found 7-9 year old posts, that did not work. … (read more)

Hi I am trying to change the default homepage Firefox logo to my own, but i could find no tutorial on how to do that. I only found 7-9 year old posts, that did not work. So my question is: Is it possible to change the default firefox logo on the homepage to my own one, and if it is then how?

Asked by Charlsen 2 years ago

Last reply by Charlsen 1 year ago

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Browser freezes using Gmail and Youtube

Hello, Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all… (read more)

Hello,

Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all I've gotten in response is that "we haven't blocked any browser or sites."

Since this update, I find that Gmail will eventually show an error and when I go to refresh the page, the loading screen never completes. Additionally, Youtube will eventually declare that I have no connection and at that point I can no longer open new browser tabs.

I have updated Firefox, used troubleshooting mode, removed extensions, turned off ad blockers (uBlock Origin), and nothing seems to work—these issues always appear again eventually.

I would greatly prefer to not use Chrome, so if there is anything I can do to fix these issues I would be all ears to know what it is.

Thank you, John

Asked by johnvemery88 2 years ago

Answered by cor-el 1 year ago

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Problem Downloading My MP4 Files

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I downloa… (read more)

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I download videos from my Flickr account using Chrome - so why can't I download them as mp4 files in Firefox???

Thank you for your assistance in solving this issue

Asked by vjgarden 2 years ago

Last reply by vjgarden 2 years ago

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Videos won't play

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I clic… (read more)

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I click on the video the screen goes black and stays black. No video or audio. This is incredibly frustrating. Also, even when I was able to watch videos, the default was that the sound was off. I would like to know how to fix both these issues ASAP!! Thank you

Asked by louisewats 2 years ago

Last reply by Chris Ilias 1 year ago

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OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 2 years ago

Answered by h.bade93 1 year ago

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Lost account after restarting computer?

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This h… (read more)

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This happened once before and I was able to get my old account back, but I forgot how I was able to do that. How can I sign back into my old account?

Asked by lilysmith215.987 2 years ago

Last reply by cor-el 1 year ago

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can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal erro… (read more)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox Bookmarks Every Page I Visit

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a … (read more)

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a similar question in 2016:

https://support.mozilla.org/en-US/questions/1077320

He seemed to think the problem was related to an app -- but someone else posted to that question and they did not have any new apps. Nor do I. I haven't knowingly installed any apps to Firefox in the last year.

Can someone please tell me how to stop the bookmarking function from booking pages automatically without my input?

Thanks.

Asked by b98765 2 years ago

Last reply by cor-el 1 year ago

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Screen Layer on my YouTube Videos

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a … (read more)

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a pink layer on YouTube videos. I tried reinstalling the browser, refreshing it. everything I could. And no chance. I am going to share with you a screenshot of what I mean.

Asked by Obada Edel 2 years ago

Last reply by Obada Edel 2 years ago

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Missing min/max/close buttons

Hello. I don't know which Firefox release broke this essential feature. The problem started after I enabled Aero in my Windows 7 system. It happens often if I have an ope… (read more)

Hello. I don't know which Firefox release broke this essential feature. The problem started after I enabled Aero in my Windows 7 system. It happens often if I have an open tab with https://www.o2tv.cz/ which uses some DRM to play TV content.

Asked by pavel.lastovicka 2 years ago

Last reply by pavel.lastovicka 1 year ago

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Duckduckgo opens links as https://html.duckduckgo.com/html

Hi, I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search p… (read more)

Hi,

I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search page that doesn't follow my dark theme. When I click on a link, another link is added that creates a link back to the same URL, causing a loop. This never happened before I upgraded to Ubuntu 22.04 & the latest version of Firefox, 100.0.2. How can I change this back?

Thanks!

   -John

Asked by jlcenter 2 years ago

Answered by jlcenter 1 year ago

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The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 2 years ago

Answered by cor-el 2 years ago

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Saved log-ins appear and then disappear before you can even click on them. In fact, every button on the browser that has a popup description only shows up for a half-second.

I literally cant even select a topic for this because it disappears before I can click on anything!!!!!!!!!!!! I had to use the down arrows.

Asked by paulmonroe19 2 years ago

Last reply by cor-el 2 years ago

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Porblem with online transaction

During an online transaction I get into a loop where Firefox reports "Firefox prevented this page from reloading automatically". I respond with Allow but the situation re… (read more)

During an online transaction I get into a loop where Firefox reports "Firefox prevented this page from reloading automatically". I respond with Allow but the situation repeats. I have changed the settings to standard for this particular website, but the problem persists and appears to be the reason that the transaction eventually fails. What other settings or adjustments do I need to make to allow Firefox to automatically reload a page on a trusted site?

Asked by j.ellis234 2 years ago

Last reply by cor-el 2 years ago

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Long URL

When I click on a link in a page using Firefox it shows as a long url in the address bar:- https://www.facebook.com/JournalTimes/posts/pfbid02f7gwRGEcT8jVnAdq5Eov8xKrPUC… (read more)

When I click on a link in a page using Firefox it shows as a long url in the address bar:- https://www.facebook.com/JournalTimes/posts/pfbid02f7gwRGEcT8jVnAdq5Eov8xKrPUCurr8v7mjY4GmNByaVgczmK3dwynMUfBhtY2F7l

When I use Chrome and enter the same link it is much shorter and looks like :- https://www.facebook.com/JournalTimes/posts/10166569792420602 As I post a lot of links I prefer to use the shortest. How can I get Firefox to display the url the same as Chrome.

Thank You, Anne Lionnet

Asked by Anne Lionnet 2 years ago

Last reply by Anne Lionnet 1 year ago

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Internet occasionally stops working for the "default-release" profile while others are fine

Occasionally, the internet will stop working for my “default-release” profile. When I search for something or go to a website, I get “Hmm. We’re having trouble finding th… (read more)

Occasionally, the internet will stop working for my “default-release” profile. When I search for something or go to a website, I get “Hmm. We’re having trouble finding that site.” (refer to the attached screenshot). Then, I have to wait a couple of minutes and reopen Firefox to get back internet access. But, other profiles work uninterrupted, and other applications also work fine. I don’t have any antivirus installed. I tried reinstalling Firefox to no avail. It would be really helpful to hear any suggestions or solutions for this problem.

Installed Add-ons: Bitwarden, Ublock Origin, Keepa, Honeym, Facebook Container, Unhook, Privacy Badger, I don't care about cookies, Universal Bypass, Cookie AutoDelete 3.6.0, Enhancer for Youtube, SponsorBlock, Copyfish Free OCR Software, 600% Sound Volume, LeechBlock, Return YouTube Dislikes

Asked by fireyfox2435 2 years ago

Last reply by Terry 2 years ago