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Customize Toolbar page does not appear.

When I try to customize the toolbar in Firefox 115.10, the browser tries to change the page to the customize toolbar / overflow toolbar page. However the page flashes o… (read more)

When I try to customize the toolbar in Firefox 115.10, the browser tries to change the page to the customize toolbar / overflow toolbar page. However the page flashes on and then reverts to the normal browser page. The page showing customize toolbar/ overflow toolbar, is transient and does not last. So I can't even customize the order of the buttons on my toolbar. This wasn't a problem a few days ago before the switch to this latest version. In particular I am trying to change the position of the "home" button to the left side of the address box. I just can't bring up the customize toolbar page. I'm not talking about the position of the add-on or extension buttons...just the home button. Hope this is clear. By the way, I've even tried this in safe mode to no avail.

Asked by paulgxi 1 week ago

Answered by paulgxi 6 days ago

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Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal? When I click "What's New" … (read more)

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

When I click "What's New" in this modal (see Screenshot 1), it loads the release notes page for my current version (although it really should load the release notes page for the version it wants me to upgrade to, but that's another issue altogether), and inserts a bunch of tracking URI fragments onto the URL (see Screenshot 2).

Is there a way (in Settings, about:config, Windows Registry, etc.) to disable that fragment insertion?

Asked by Tyler 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

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Firefox update error: Failed to check for updates.

Hello, When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually dow… (read more)

Hello,

When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually download the app installer and update to the most current version which is what I did for version 125.0.1, yesterday.

I have tried uninstalling and reinstalling firefox, installing the beta branch, refreshing firefox, running in troubleshooting mode, completely deleting all user firefox files, and I still get the error. No DNS resolver issues to the update server. No firewall issues. No network blocking (tested with other devices).

This issue started after March update to 124.0.1 and continues to current stable release 125.0.1.

This issue also seems to extend to checking for extension updates.

Below are browser logs for when i try to check for update or update extensions.

App Update Logs: AUS:AUM AppUpdater:check - currentState=STATE_IDLE AUS:AUM AppUpdater:check - starting update check AUS:SVC CheckerService:checkForUpdates - checkType: 2 AUS:SVC CheckerService:checkForUpdates - Making new check request for check id 86. AUS:SVC CheckerService:getUpdateURL - checkType: 2 AUS:SVC CheckerService:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - sending request to: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - request got 'error' event AUS:SVC CheckerService:#updateCheck - Failed. request.status: 2152398919 AUS:SVC getStatusTextFromCode - transfer error: Data transfer was interrupted (please try again), code: 2152398919 AUS:AUM AppUpdater:check - Update check failed; CHECKING_FAILED

Extension Update Logs: 1713382616474 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616475 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616476 addons.update-checker WARN HTTP Request failed for an unknown reason 3 1713382616477 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616478 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616481 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616483 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616484 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616486 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616487 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616493 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616494 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616495 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616497 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616502 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616503 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616504 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616507 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616512 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616514 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382617489 addons.update-checker WARN HTTP Request failed for an unknown reason HTTPS-Only Mode: Not upgrading insecure request “http://r3.o.lencr.org/” because it is exempt.

Asked by _dolphins 1 month ago

Answered by _dolphins 1 month ago

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Font size problems on websites

Using Firefox on windows 10 pro, 64 bit Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely … (read more)

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Asked by dee_veloper 6 days ago

Answered by dee_veloper 2 days ago

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Change URL border color when focused

Hi All, I would like to change the url border color when it has the focus to blue. The code below works, except when you press Escape. After hitting Escape, the urlbar… (read more)

Hi All,

I would like to change the url border color when it has the focus to blue.

The code below works, except when you press Escape.

After hitting Escape, the urlbar still has the focus but its border changes back to gray. It should remain blue.

I would also like to remove the box-shadow after pressing Escape, when the urlbar is not expanded (to mimic the behavior of FF 88).

The url and search input fields also do the same goofy thing Windows 10 does - the cursor stops blinking after 5 blinks and remains frozen. Any way to remove that behavior and keep the cursor blinking? If not, no big deal, the other stuff above is more important.

Any code suggestions to get that behavior are welcome!

/* set the initial borders of the urlbar and search bar to gray */
#urlbar > #urlbar-background, #urlbar[breakout][breakout-extend] > #urlbar-background, #searchbar { border: 1px solid #a1a6b5 !important; outline: none !important; border-radius: 0px !important; }
/* set urlbar border to blue when focused */
#urlbar[breakout][breakout-extend] #urlbar-background {
   border-color: #0078d7 !important;
}

Asked by Slouch 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

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Firefox Bookmarks not found on offline hard drive.

Locking this thread, please continue here: [/questions/1446987] A bit desperate here. Windows crashed with no chance of repairing the installation. Hard drive And all fil… (read more)

Locking this thread, please continue here: [/questions/1446987]
A bit desperate here. Windows crashed with no chance of repairing the installation. Hard drive And all files on it are accessible. Firefox had thousands of bookmarks for a very important project.

There seems to be no Firefox profile on the drive. Searched in hidden folders as well. Certainly not where it’s supposed to be: …\AppData\Roaming\Mozilla\Firefox\Profiles

Search for all files on the drive, but there seems to be no SQLITE or JSON files related to Firefox.

Not even a folder anywhere in the drive called Mozilla or Firefox or Profiles or Profile (at least not in relation to Firefox).

There’s no file called places.sqlite or bookmarkbackups anywhere on the drive.

The drive itself seems to be in a good condition and all other files are there and accessible. The file system doesn’t seem to be corrupt And man thousands of bookmarks were there before windows crashed.

Also checked places in \Roaming\ Just in case, as sometimes it could be found there for some installations.

Nothing found anywhere so far. Seems like running out of options.

Any ideas would be greatly appreciated.

Thank you very much everybody for your time and attention.

Asked by PrivateTech 1 week ago

Last reply by PrivateTech 1 week ago

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File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (read more)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Asked by Laurentiu Marin 1 month ago

Answered by Laurentiu Marin 3 weeks ago

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Fiefox RAM usage increases on its own

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improv… (read more)

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improvement. I have 6 tabs opened. Firefox has crashed several times the past couple fo months. I have been away on travel for 2 weeks, and today the problem is much worse.

Firefox (37916) 51GB, Extensions (34308) 370MB, GPU (33072) 298MB , and everything else < 100 MB.

I really love Firefox - use across my 4 devices. Only on my desktop am I seeing this. Laptop, iPad, and Android all work fine. Running Win 11

Asked by Mike 1 month ago

Answered by Mike 3 weeks ago

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Black and Pink flicker after update

Ever since the update, I have had pink flickers on videos on youtube and twitter. They last for less then a second, so I couldn't grab a screenshot of it. After doing som… (read more)

Ever since the update, I have had pink flickers on videos on youtube and twitter. They last for less then a second, so I couldn't grab a screenshot of it. After doing some reading online, I turned off hardware acceleration which turned the pink flicker black and now effects several sections of the web browser.

Asked by Deus Mortis 1 month ago

Answered by Deus Mortis 1 month ago

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captcha does nothing but spin the circle when trying to log into Disqus

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and cl… (read more)

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and click captcha and the circle starts spinning and never ends. This happens on all sites using Disqus.

 Is there any way to get Firefox to work with Disqus and Captcha?

Asked by miklkit 2 weeks ago

Answered by cor-el 2 weeks ago

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Autofill passwords/TF codes

Locking this thread, please continue here: [/questions/1446495] Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or te… (read more)

Locking this thread, please continue here: [/questions/1446495]
Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 2 weeks ago

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MimeTypes.rdf missing

Hi, I'm using FF on Fedora 39. However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on rest… (read more)

Hi,

I'm using FF on Fedora 39.

However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on restarting the browser.

In the options I've now set the configuration to "Ask whether to open or save files". Now I see a popup when clicking on a file however there is no checkbox with "remember this file associations" (or something similiar).

Asked by daswas 1 month ago

Answered by cor-el 1 month ago

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Buttons don't always work.

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in butto… (read more)

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

Asked by mhdavisjr 2 weeks ago

Answered by mhdavisjr 2 weeks ago

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Firefox is, very relatively, slow

Hi, First, this is not a complaint. Firefox is an outstanding product that makes me very happy. I though I could post the following, because this community strives to m… (read more)

Hi,

First, this is not a complaint. Firefox is an outstanding product that makes me very happy.

I though I could post the following, because this community strives to make it better.

In a nutshell, I have a very fast Internet connection, up to 6Gbs/1Gbs speed, and Firefox is not able to go over .9/.8

I attach are 2 tests, one with Firefox and one with Chrome.

Note that when using it for anything else than speedtest, Firefox does not feel slow at all.

I'm not requesting a fix, just thought that somebody would like to know.

Asked by Bob4K 2 weeks ago

Answered by cor-el 2 weeks ago

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macOS disable Firefox default browser prompt non-interactively

I am trying to configure Firefox on macOS to not prompt the user to make it the default browser. I am using the following script to create the profile and set the user p… (read more)

I am trying to configure Firefox on macOS to not prompt the user to make it the default browser.

I am using the following script to create the profile and set the user preferences after installing Firefox by copying `Firefox.app` from the downloaded DMG: ```

  1. !/bin/sh

open -a Firefox.app --args -CreateProfile default sleep 1

write_userpref() { USER=$(whoami) PROFILE=$(ls -1 "/Users/${USER}/Library/Application Support/Firefox/Profiles/" | grep -E "\.default$") cat << EOF > "/Users/${USER}/Library/Application Support/Firefox/Profiles/${PROFILE}/user.js" // mandatory comment? user_pref("app.update.auto", false); user_pref("app.update.disable_button.showUpdateHistory", false); user_pref("app.update.enabled", false); user_pref("breakpad.reportURL", ""); user_pref("browser.newtabpage.activity-stream.feeds.topsites", false); user_pref("browser.newtabpage.activity-stream.feeds.section.topstories", false); user_pref("browser.tabs.crashReporting.sendReport", false); user_pref("browser.discovery.enabled", false); user_pref("browser.defaultbrowser.notificationbar", false); user_pref("browser.shell.checkDefaultBrowser", false); user_pref("browser.shell.didSkipDefaultBrowserCheckOnFirstRun", false); user_pref("browser.shell.skipDefaultBrowserCheckOnFirstRun", true); user_pref("browser.newtabpage.enabled", false); user_pref("experiments.enabled", false); user_pref("extensions.pocket.enabled", false); user_pref("toolkit.telemetry.enabled", false); user_pref("update_notifications.enabled", false); EOF }

write_userpref

open -a Firefox.app --args -new-tab -P default "about:blank" sleep 3 osascript -e 'quit app "Firefox"' sleep 2

open -a Firefox.app --args -P default about:blank ```

Here's the behaviour I'm seeing:

  1. Firefox starts to an `about:blank` tab, however there is a second "Firefox Privacy Notice" tab
  2. AppleScript quits Firefox
  3. Firefox starts to an `about:blank` tab, however it is now prompting me to make it the default browser

I do not want Firefox to prompt the user to become the default browser.

My ideal scenario is that Firefox starts without the "Firefox Privacy Notice" tab and without prompting me to make it the default browser. From the observed behaviour, this doesn't seem possible.

Can anyone tell me how I can accomplish this without user interaction or MDM?

Asked by hal.martin 5 days ago

Answered by hal.martin 4 days ago