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Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 3 months ago

Answered by cor-el 3 months ago

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Password security

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them… (read more)

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them quite secure. However, Firefox seems to let anyone using the browser to access the full details of all my passwords, even offering to copy them! This has to be the most insecure approach possible - surely this can't be correct, can it?

Asked by Ian Smith 5 months ago

Answered by cor-el 5 months ago

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Platform version error

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion <… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 4 months ago

Last reply by Paul 4 months ago

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Opening .ica files in Firefox with Citrix Workspace app

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens ex… (read more)

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens except for the loading icon of Firefox that keeps "spinning" (see image).

When I do the same in another browser, like Chromium for example, everything works fine.

I already tried the following steps:

- Installing an older version of the Citrix Workspace app - Reinstalling Firefox - Disabling the blocking extensions

I am using the following versions of components:

OS: Linux Mint Vanessa 21 Citrix Workspace app: 24.5.0.76 Firefox: 129.0

Other colleagues report the same issues when using Firefox whether in Windows of Linux.

Any help would be much appreciated?

Asked by jose.fachado 3 months ago

Answered by jonzn4SUSE 2 months ago

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I can't anymore

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my acc… (read more)

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

Asked by cmaloof 2 months ago

Answered by NoahSUMO 2 months ago

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Lost folders in Thunderbird

duplicate of /questions/1471321 thread Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slow… (read more)

duplicate of /questions/1471321 thread

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

S.O.S. Cara

Asked by a.sabinal 1 month ago

Last reply by markwarner22 1 month ago

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Slow response on opening second browser window

I have been using two Firefox browser windows a lot recently. Suddenly the response time to a request to open new window went from immediate to 20 seconds. Initially tha… (read more)

I have been using two Firefox browser windows a lot recently. Suddenly the response time to a request to open new window went from immediate to 20 seconds. Initially that meant I hit the "new window" button 10 times to get any response which meant browsing was interrupted for the next 5 minutes by the appearance of yet more new windows at 20 second intervals! Has anyone any idea about what has happened?

Asked by David Hardy 2 months ago

Answered by David Hardy 2 months ago

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Hmm. We’re having trouble finding that site.

I have been unable to connect to any website through firefox. Every other browser works. Can someone please help? The error is: Hmm. We’re having trouble finding that … (read more)

I have been unable to connect to any website through firefox. Every other browser works. Can someone please help?

The error is:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by br9xbnrnnn 4 months ago

Answered by cor-el 4 months ago

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How to Restore Favicons Lost for All Bookmarks in FF 129.0.2 (64-bit)

On two occasions all of the favicons for my Bookmarks have disappeared. The only way I have been able to restore them is to open each bookmark using "Open All in Tabs" fo… (read more)

On two occasions all of the favicons for my Bookmarks have disappeared. The only way I have been able to restore them is to open each bookmark using "Open All in Tabs" for each Bookmark folder. As I have many hundreds of Bookmarks, this is an extremely time consuming process. I have done this twice. I have just encountered a third instance of this problem and would like to avoid doing it again if there is any other way to restore the favicons.

I had saved the favicons.sqlite files from the Profile, but I am unaware of any way to restore the favicons directly from this file. The favicons.sqlite file appears to be of the proper size, i.e. ~17KB. On the last occasion, following a suggested solution, I rebuilt the iconcache hoping it would also rebuild the favicons, but that was not the case. As a result, I used the above process.

Any solutions to restore the Bookmark favicons without opening all with "Open All in Tabs" would be greatly apprecuated. I don't know what has caused the favicons to disappear. I am running Firefox 129.0.2 on a Windows 11 Pro PC.

Allan

Asked by Ulysses41 3 months ago

Answered by Ulysses41 3 months ago

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Firefox Sync: Overwrites old data, need help to fresh sync

When I sync my Firefox account, my old data, themes, and add-ons come back. There are add-ons, themes, passwords, and usernames from 3-4 years ago that I no longer use. H… (read more)

When I sync my Firefox account, my old data, themes, and add-ons come back. There are add-ons, themes, passwords, and usernames from 3-4 years ago that I no longer use. How can I reset my sync data and sync again? In short, there is an 'overwrite' situation; the old data remains while the new data is synced over it.

Asked by Mia 1 month ago

Answered by Mia 1 month ago

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After Mozilla update - Apple TV and Canal + pages do not respond/show error

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + sho… (read more)

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + shows an error. Clearing cookies doesn't help. Another browser, Chrome, opens pages normally.

Asked by ewamitrega 4 months ago

Answered by Paul 4 months ago

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How do i keep my work computer browser seperate from my home browser account. I lost all my bookmarks on home firefox

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home… (read more)

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home firfox.

Asked by Work Firefox 3 months ago

Last reply by Paul 3 months ago

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Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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switch port on mouse scroll

Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed… (read more)

Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed inside the related field. I don't know whose intelligent decision it was to disable this functionality, but it has gone since the last update (v130.0). Now the window scrolls regardless of the cursor position. It looks like it works fine, but for those who are used to this kind of functionality, it turns out to be inconvenient.

Please, roll this back before it's too late :) Thank you.

Asked by techmanage 3 months ago

Answered by cor-el 2 months ago

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Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Hello, I've tried running "firefox -P". I've also tried deleting ~/.mozilla. No matter what I do, I still keep getting this message. OS: Linux 6.10.13-3-MANJARO Firef… (read more)

Hello,

I've tried running "firefox -P". I've also tried deleting ~/.mozilla. No matter what I do, I still keep getting this message.

OS: Linux 6.10.13-3-MANJARO Firefox versions: firefox 131.0.3-1 installed from the Arch repo via pacman; also firefox-132.0.2 installed from tarball downloaded from firefox.com and unpacked as /opt/firefox.

With firefox 131.0.3-1, I get the following error message:

[Parent 33389, IPC I/O Parent] WARNING: process 33445 exited on signal 9: file /usr/src/debug/firefox/firefox-131.0.3/ipc/chromium/src/base/process_util_posix.cc:335

With firefox-132.0.2, no messages are printed.

What is even more confounding: I have 2 user accounts on this computer. When I login as myself, I get this popup. When I login as the other user, firefox opens up fine.

I've already looked at the following, but that has not helped. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible https://support.mozilla.org/en-US/questions/1327628 https://support.mozilla.org/en-US/questions/1396772 https://support.mozilla.org/en-US/questions/1454745

I'd be most grateful if someone could please suggest any other alternatives to try. Thanks!

Asked by Mandar Mitra 2 weeks ago

Answered by cor-el 2 weeks ago

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Firefox (Mac) unresponsive, and doesn't load any pages including internal ones such as settings, or about:support, even after complete app reinstall.

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the… (read more)

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

Asked by jacobchurch10 2 months ago

Answered by jacobchurch10 3 weeks ago

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Extensions cannot be installed anymore

Hello, I have an issue with installing other extensions. Every time I have been trying lately it keeps prompting me to check my internet connection. I have checked it, it… (read more)

Hello, I have an issue with installing other extensions. Every time I have been trying lately it keeps prompting me to check my internet connection. I have checked it, it is fine, going strong, supporting constant gaming with no lags or spikes, I have no VPN active when trying to install. Are extensions no longer supported by newest mozilla version or something? It is the only browser with this issue and I will switch the main browser if I cannot get extensions to make life easier.

Asked by angle9fdeath 1 month ago

Answered by TyDraniu 1 month ago