Showing questions tagged: اعرض كل الأسئلة
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Radar site of the weather network has stopped working

I noticed this morning that the radar site of theweathernetwork.com has stopped working on Firefox. I am running the latest Firefox from OpenSuse Tumbleweed. The strange … (read more)

I noticed this morning that the radar site of theweathernetwork.com has stopped working on Firefox. I am running the latest Firefox from OpenSuse Tumbleweed. The strange thing is Vivaldi also has the same problem so I suspected it's not a Firefox problem. So I logged into Firefox on my two other Linux distros, Debian and Fedora and Firefox has the same problem on them!!. Strange that Vivaldi suffers the same problem, the radar site never loads in Firefox, and in Vivaldi it sort of loads but runs VERY slowly. I tried restarting Firefox in troubleshoot mode and it got as far as a page saying some browsers don't support the site and suggested I update my browser. It appears the radar site has made some sort of change which two browsers under Linux cannot cope with. Unfortunately the radar site of theweathernetwork.com is the best of all the sites available.

Asked by mccfrank 10 months ago

Last reply by mccfrank 9 months ago

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FF has become a mess with the latest updates

I have A LOT of problems with FF since the last couples of updates. It started around two months ago and after one of the updates (and FF has constant updates which is pr… (read more)

I have A LOT of problems with FF since the last couples of updates. It started around two months ago and after one of the updates (and FF has constant updates which is pretty annoying) the browser immediately starting getting really slow and buggy. The browser keeps crashing constantly, is slow, loading websites end in "network cannot be found" notices and you need to reload pages all the time to get them to load, videos play in the background by themselves on saved tabs without being activated or started.... The redesign of the menu some time back, btw, have gone to worse as it's now more difficult to find the active tab than before.

I've followed all instructions to try and resolve it and nothing works. I have no virus or downloads on the system so this is not the cause. Plugins activated or not activated makes no difference. Changing settings in FF to whatever suggested makes no difference, using about: to change settings makes no difference.

The browser has really turned almost unusable.

Asked by none 7 months ago

Last reply by none 7 months ago

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Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (read more)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Asked by Leonard L. 9 months ago

Answered by cor-el 9 months ago

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Google calendar now showing white box in sidebar when loading through gmail

At the start of this week I noticed that google calendar is not loading in the sidebar through gmail. It initially says loading google calendar, then a white box appears … (read more)

At the start of this week I noticed that google calendar is not loading in the sidebar through gmail. It initially says loading google calendar, then a white box appears where the calendar should display. This is happening on my personal gmail and my google workspace accounts. It is happening on multiple computers and not one computer. I have disabled addons with no success. I deleted cookies and browsing history with no success. The calendar still does not work in private mode. The calendars do work with other browsers so it appears to be a firefox issue. Any suggestions? Thanks.

Asked by ghadeed 10 months ago

Last reply by ghadeed 9 months ago

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lån & spar netbank login virker som regel ikke i Firefox browseren

Jeg har i nogle måneder ikke kunne logge på lån & spar netbank i Firefox, kommer bare tilbage til netbankens login-siden efter at Mitid har godkendt, har prøvet flere… (read more)

Jeg har i nogle måneder ikke kunne logge på lån & spar netbank i Firefox, kommer bare tilbage til netbankens login-siden efter at Mitid har godkendt, har prøvet flere måder, nulstil Firefox, slå antivirus fra mm. Alle andre steder som skat, e-boks osv er der ingen problemer og netbank virker i Edge.

Jeg opretter dette spørgsmål fordi i de to år jeg har boet i Spanien har det sjældent virket, i korte perioder har jeg kunnet komme på netbank, men som regel ikke, og jeg har prøvet meget forskelligt, som aldrig har løst problemet, det ser heller ikke ud til at være det samme som går galt hver gang.

Asked by b.deleuran 9 months ago

Last reply by b.deleuran 9 months ago

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Downloads>Save File to always on...

Hello Mozilla Support Team, Since one of the last updates firefox Download Setting seems not work properly... Into Settings > Files and Applications > Downlods &… (read more)

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Asked by Alex 9 months ago

Last reply by zeroknight 7 months ago

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Clear History clear does NOT clear the history

Hi, I clear my history every time I close my browser. And I periodically clear my history during my sessions. When I open a new Window or Tab and begin to type an a… (read more)

Hi,

I clear my history every time I close my browser. And I periodically clear my history during my sessions.

When I open a new Window or Tab and begin to type an address, Firefox prompts me with websites I have previously visited that begin with the same letters. Firefox should NOT know my previous websites, if it has cleared my history.

In the attached image I typed in the letter "m" and Firefox prompted me with a recent pages I visited page and a list of other pages I have visited, at least one of them from a week or 2 ago.

Obviously, Firefox is not Clearing the History. It maybe clearing some of the history, but not ALL of the history.

Love the Browser. This should be fixed.

Thank you

Asked by bikeshills 9 months ago

Last reply by bikeshills 9 months ago

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Trojan found by MS Defender after update to Firefox 115.0.3

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that… (read more)

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that I have a Trojan. What do I do in order to update the program without this very disconcerting warning?

Thanks in advance.

Asked by bgoodman4 8 months ago

Last reply by James 8 months ago

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AGAIN, HOW can we REMOVE OLD, unused Email addresses from autofill?? This time PLEASE provide a accessable answer

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have… (read more)

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have changed ALL of my email addresses in "Logins & Passwords" for autofill but somewhere the others are HIDING & still being used by autofill.

WHERE ARE THOSE UNUSED, EMAIL ADDRESSES FOR AUTOFILL HIDING?

I am sick and tired of having to keep changing the email address in online forms as autofill keeps using the old, unavailable email address I no longer have access to. WERE ARE the autofull email addresses HIDING?

WHY can't I remove Email addresses for autofull I can no longer use?

WHERE ARE THOSE AUTOFILL EMAIL ADDRESSES HIDING??????

It is very frustrating to see that this question has been "answered" but the "answer" is not available, there is NO LINK to the "F" "answer"!!!

Asked by sheila 9 months ago

Last reply by cor-el 9 months ago

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Why did Mozilla FORCE install google on firefox114.0.1?

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and delete… (read more)

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Asked by henryjames6 9 months ago

Last reply by peterachutha 6 months ago

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watch out for ESR update to desktop

DO NOT LET THE NEW ESR UPDATE BE ALLOWED ON YOUR DESKTOP..............CAUSES SITES TO CRASH. AND FOR MY NEEDS FORCED GOING TO A PRIVATE WINDOW TO DO ANY BUSINESS ON WEB… (read more)

DO NOT LET THE NEW ESR UPDATE BE ALLOWED ON YOUR DESKTOP..............CAUSES SITES TO CRASH. AND FOR MY NEEDS FORCED GOING TO A PRIVATE WINDOW TO DO ANY BUSINESS ON WEBSITES.............THIS UPDATE IS BEING FORCE FED TO THE GENERAL USER AND NOT KEPT IN THE ENTERPRISE ENVIRONMENT WHERE IT BELONGS...................I HAD TO RELOAD AND RE-SYNC TO VERSION 114 AFTER INSTALLING VER 115.1. USE WITH EXTREME CAUTION IF IT IS LOADED..............THIS UPDATE IS NOT! TO BE TAKEN LIGHTLY......ITS HAS BUGS AND NOT FULLY TESTED. VLD

Asked by vld75778 8 months ago

Last reply by vld75778 8 months ago

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All downloads fail in Firefox only. Not in other browsers

Hello all! Thank you for reading this. I will attempt to be concise. All download attempts from firefox fail regardless of file type. I have done all of theses; https://w… (read more)

Hello all! Thank you for reading this. I will attempt to be concise. All download attempts from firefox fail regardless of file type. I have done all of theses; https://www.guidingtech.com/fix-mozilla-firefox-downloads-failing-on-windows/ and I have done all of these; https://support.mozilla.org/en-US/kb/cant-download-or-save-files

The facts Dell 7490 Laptop. Windows 10 Pro 64 bit, version 22H2, OS build 19045.3086, Windows Feature Experience Pack 1000.19041.1000.0

Firefox version 114.0.2 64bit

Possible relevant information. I also encounter an error when starting Firefox that I cannot resolve. XUL Runtime error. I have attempted all the fixes here; https://support.mozilla.org/en-US/questions/1398228

Any help would be greatly appreciated. I love supporting Firefox but I"m not sure how much longer I can use it with this problem.

Thank you, Everyone!

Asked by Andrew 9 months ago

Last reply by Andrew 9 months ago

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The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (read more)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 9 months ago

Last reply by Kiki 1 month ago

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Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (read more)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Netflix, Amazon Prime and Disney+ weird behavoir based on installation folder

Right I have tried 2 things one making a Junction link, symbolic link and install directly to the N drive a SSD instead of having Firefox installed on the C drive. Every… (read more)

Right I have tried 2 things one making a Junction link, symbolic link and install directly to the N drive a SSD instead of having Firefox installed on the C drive.

Everything else is moved to the N drive using Junction and I mean everything Firefox related.

But for some reason the second Firefox is either installed, Junction or non junction symbolic link to that N drive does Netflix, Amazon Prime and Disney+ act up.

Amazon Prime first it simply won't play videos just keep giving a error message. Disney+ the same as amazon prime.-

Netflix however goes even further, not only does it constantly log me out yes you read it log me out it also fails to play videos either because I was logged out or because internet issues or Firefox is not supported errors.

Either way 100% nothing works on those 3 sites, yet everything else works YouTube, BBC, ITV and more everything else works perfect.

Now the second I install Firefox back on C drive remember only the actual Firefox installation is on the C rest is still linked to the N drive and now magically Netflix, Amazon Prime and Disney+ works perfectly as they should.

Anyone got a idea of why this happens or can cause this?

Asked by wipeout186 9 months ago

Last reply by wipeout186 9 months ago

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Add-ons to Toolbar

Hi, I have tested everthing in Firefox 114 to pin add ons in the toolbar. I do not get the possebility in the "puzzle" piece, nor in the Add-Ons-Section, nor somewhere el… (read more)

Hi, I have tested everthing in Firefox 114 to pin add ons in the toolbar. I do not get the possebility in the "puzzle" piece, nor in the Add-Ons-Section, nor somewhere else... There is no combinate "Add-On" and "Pin to..." Please help. I need the Add-On now.

Thanks Gerald

Asked by richtigsuper 10 months ago

Last reply by richtigsuper 10 months ago

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Change Home Page and New Window

How do I change the Home Page and New Window. The methods shown on a search to not match the menu structure that show on my version (should be up to date) of FireFox. I s… (read more)

How do I change the Home Page and New Window. The methods shown on a search to not match the menu structure that show on my version (should be up to date) of FireFox. I select "open application menu" top right corner. The selected settings, then Home. Home page and new windows drop down box is clicked and new custom URL is entered. There is option to save the new Home Page. If you exit and restart it defaults back to FireFox home page. How is the change saved.

Using Google search all the various sources of help either describe or show a different set of screens to my version of FireFox.

Asked by ian.pauline.hamilton 9 months ago

Last reply by Terry 9 months ago