Showing questions tagged: اعرض كل الأسئلة
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Downloads>Save File to always on...

Hello Mozilla Support Team, Since one of the last updates firefox Download Setting seems not work properly... Into Settings > Files and Applications > Downlods &… (read more)

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Asked by Alex 10 months ago

Last reply by zeroknight 7 months ago

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Tab foregrounds become gray for NYTimes pages

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background c… (read more)

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background color is a similar gray, so the tab symbol for the NYTimes (beginning with an ornate letter T) cannot be distinguished from the background. The NYTimes tab foreground color used to remain black.

For an example, go to https://www.nytimes.com/. The tab foreground colors for some NYTimes pages remain black; for example, go to https://help.nytimes.com/hc/en-us. I think this tab foreground color change began recently, less than a month ago. This problem does not occur for web sites other than the NYTimes. Restarting my computer does not help. This tab color problem does not occur in Edge or Chrome.

Thanks for any info

Asked by NotFred3 10 months ago

Last reply by cor-el 10 months ago

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Change Home Page and New Window

How do I change the Home Page and New Window. The methods shown on a search to not match the menu structure that show on my version (should be up to date) of FireFox. I s… (read more)

How do I change the Home Page and New Window. The methods shown on a search to not match the menu structure that show on my version (should be up to date) of FireFox. I select "open application menu" top right corner. The selected settings, then Home. Home page and new windows drop down box is clicked and new custom URL is entered. There is option to save the new Home Page. If you exit and restart it defaults back to FireFox home page. How is the change saved.

Using Google search all the various sources of help either describe or show a different set of screens to my version of FireFox.

Asked by ian.pauline.hamilton 10 months ago

Last reply by Terry 10 months ago

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Google calendar now showing white box in sidebar when loading through gmail

At the start of this week I noticed that google calendar is not loading in the sidebar through gmail. It initially says loading google calendar, then a white box appears … (read more)

At the start of this week I noticed that google calendar is not loading in the sidebar through gmail. It initially says loading google calendar, then a white box appears where the calendar should display. This is happening on my personal gmail and my google workspace accounts. It is happening on multiple computers and not one computer. I have disabled addons with no success. I deleted cookies and browsing history with no success. The calendar still does not work in private mode. The calendars do work with other browsers so it appears to be a firefox issue. Any suggestions? Thanks.

Asked by ghadeed 10 months ago

Last reply by ghadeed 10 months ago

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Add-ons to Toolbar

Hi, I have tested everthing in Firefox 114 to pin add ons in the toolbar. I do not get the possebility in the "puzzle" piece, nor in the Add-Ons-Section, nor somewhere el… (read more)

Hi, I have tested everthing in Firefox 114 to pin add ons in the toolbar. I do not get the possebility in the "puzzle" piece, nor in the Add-Ons-Section, nor somewhere else... There is no combinate "Add-On" and "Pin to..." Please help. I need the Add-On now.

Thanks Gerald

Asked by richtigsuper 10 months ago

Last reply by richtigsuper 10 months ago

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Why did Mozilla FORCE install google on firefox114.0.1?

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and delete… (read more)

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Asked by henryjames6 10 months ago

Last reply by peterachutha 7 months ago

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Firefox using a lot of battery

I really love Firefox and think it to be one of the best browsers but just there is one problem with it. It really uses a lot of my battery and ram of my Macbook air M1. … (read more)

I really love Firefox and think it to be one of the best browsers but just there is one problem with it. It really uses a lot of my battery and ram of my Macbook air M1. The amount of battery usage is significantly higher compared to other browsers (Even about 10 times more!), It is my request to Mozilla to fix this problem. Firefox is really awesome but it uses a lot of resources.

Asked by Celestial_Sapien 10 months ago

Last reply by cor-el 10 months ago

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Dual Signed In google accounts possibe?

Hail all: Now, I have 2 Google accounts: My private one, and a Corporate Account, used for work. I always signed out of my normal window from the active account to the C… (read more)

Hail all:

Now, I have 2 Google accounts: My private one, and a Corporate Account, used for work. I always signed out of my normal window from the active account to the Corporate Account and vice versa, depending on which I needed to check. A common occurrence for many people.

But I noticed long ago, that in Private Window ... I seem to be signed out, opening Google in it. I use Private Window to avoid unnecessary clutter from sites dropping their stuff on my Temp folder. I hate clutter ... severe Asperger's.

I was thinking ... if I keep my private Google Mail on the prime non-Private window, can I sign in while this is open (and stays open) into my Corporate account in my Private Window?

If so, this would save me quite a bit of hassle, having to log out several times a day from my main, private account/mail and into the Corporate account mail, and when done vice versa to me private account mail.

Thank you.

Asked by dtm_samurai@hotmail.com 10 months ago

Answered by dtm_samurai@hotmail.com 10 months ago

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[macOS] When multiple windows are fullscreened, is it possible to close one fullscreen window at a time instead of all fullscreen windows (with the macOS fullscreen API config enabled)?

Hi! I previously used Google Chrome, and would typically have multiple windows in fullscreen (different YouTube pages, for example). On Chrome, if I fullscreen multiple w… (read more)

Hi! I previously used Google Chrome, and would typically have multiple windows in fullscreen (different YouTube pages, for example). On Chrome, if I fullscreen multiple windows, and then escape the fullscreen for only one of them, the rest remain in fullscreen.

In Firefox, I enable the macOS fullscreen API, as I prefer my windows to enter the Mission Control space after fullscreening. When I then open multiple fullscreen windows, and escape only one of them, then ALL fullscreen windows also escape and return to normal size at the same time, whereas Chrome allows the rest of the windows to stay in fullscreen.

Is there any way around this such that it has the same behavior as Chrome? This is the only real issue that's holding me back from making the change to Firefox, so if there's any way to fix this, that'd be amazing! Thanks so much!

Asked by catmanbenny 10 months ago

Last reply by catmanbenny 10 months ago

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Pop-Up Notifications

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "… (read more)

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "Don't show this message when pop-ups are blocked."

I can't find any way to *undo* this choice. How can I get this notification to start appearing again whenever Firefox blocks a pop-up? I feel like this should be an easy checkbox somewhere, but I can't seem to find it.

Asked by roadrunner210 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Netflix, Amazon Prime and Disney+ weird behavoir based on installation folder

Right I have tried 2 things one making a Junction link, symbolic link and install directly to the N drive a SSD instead of having Firefox installed on the C drive. Every… (read more)

Right I have tried 2 things one making a Junction link, symbolic link and install directly to the N drive a SSD instead of having Firefox installed on the C drive.

Everything else is moved to the N drive using Junction and I mean everything Firefox related.

But for some reason the second Firefox is either installed, Junction or non junction symbolic link to that N drive does Netflix, Amazon Prime and Disney+ act up.

Amazon Prime first it simply won't play videos just keep giving a error message. Disney+ the same as amazon prime.-

Netflix however goes even further, not only does it constantly log me out yes you read it log me out it also fails to play videos either because I was logged out or because internet issues or Firefox is not supported errors.

Either way 100% nothing works on those 3 sites, yet everything else works YouTube, BBC, ITV and more everything else works perfect.

Now the second I install Firefox back on C drive remember only the actual Firefox installation is on the C rest is still linked to the N drive and now magically Netflix, Amazon Prime and Disney+ works perfectly as they should.

Anyone got a idea of why this happens or can cause this?

Asked by wipeout186 10 months ago

Last reply by wipeout186 10 months ago

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lån & spar netbank login virker som regel ikke i Firefox browseren

Jeg har i nogle måneder ikke kunne logge på lån & spar netbank i Firefox, kommer bare tilbage til netbankens login-siden efter at Mitid har godkendt, har prøvet flere… (read more)

Jeg har i nogle måneder ikke kunne logge på lån & spar netbank i Firefox, kommer bare tilbage til netbankens login-siden efter at Mitid har godkendt, har prøvet flere måder, nulstil Firefox, slå antivirus fra mm. Alle andre steder som skat, e-boks osv er der ingen problemer og netbank virker i Edge.

Jeg opretter dette spørgsmål fordi i de to år jeg har boet i Spanien har det sjældent virket, i korte perioder har jeg kunnet komme på netbank, men som regel ikke, og jeg har prøvet meget forskelligt, som aldrig har løst problemet, det ser heller ikke ud til at være det samme som går galt hver gang.

Asked by b.deleuran 10 months ago

Last reply by b.deleuran 10 months ago

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Firefox not importing favorites from Edge

Hi - I've tried your solution many times and even thought Firefox says the import from Edge was successful, I don't see any imported bookmarks where you say they should b… (read more)

Hi - I've tried your solution many times and even thought Firefox says the import from Edge was successful, I don't see any imported bookmarks where you say they should be.

Asked by chaspawlina 10 months ago

Last reply by chaspawlina 10 months ago

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I can no longer access my email account on Xfinity

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is: Secur… (read more)

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is:

Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

I looked at the Help for this and couldn't understand any of it; besides which, the help didn't have this specific error; instead mentioned 2 other types of error: SSL ERROR RX MALFORMED HANDSHAKE and SSL ERROR UNSUPPORTED VERSION

Asked by resdreich 10 months ago

Last reply by jonzn4SUSE 10 months ago

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video file unsupported

I was trying to watch a video but it says "no video with supported format and MIME type Found" But I had just watched a video there 10 mins before. Is there a extention … (read more)

I was trying to watch a video but it says "no video with supported format and MIME type Found" But I had just watched a video there 10 mins before. Is there a extention for extra file/format types or a way to fix it?

Asked by jmcgowanlenox 10 months ago

Last reply by jonzn4SUSE 10 months ago

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The Email I used when I logged in is dead and gone. I can't change it because I cant receive the messages at the old email address

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instruction… (read more)

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

Asked by Kaelkitty 10 months ago

Last reply by cor-el 10 months ago

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Export login data

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password … (read more)

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

Asked by mjdubie 10 months ago

Answered by cor-el 10 months ago