Showing questions tagged: اعرض كل الأسئلة
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What are there different profiles? Why is "default" not the default?

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installati… (read more)

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installation of Firefox results in the creation of two profiles, one called "default-release" and another "default" where "default-release" is the default. Ugh.

Can any user safely delete the "default" profile and rename the "default-release" profile to "default" to restore a simple, uncomplicated configuration? Why wouldn't Firefox do this by default?

I understand from question 1264072 that Firefox did this intentionally to support multiple installs and release channels, but why shouldn't the "default" profile be used by default? Surely a user who is not performing multiple installs or dealing with multiple release channels shouldn't have their profile names polluted by unaffected concerns.

Asked by Jason R. Coombs 1 year ago

Last reply by cor-el 1 year ago

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firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (read more)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 1 year ago

Last reply by Sotorp 1 year ago

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How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs… (read more)

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs to add one, and there is no immediately obvious way to do this. How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

Thanks,

Tony

Asked by tfurnivall 1 year ago

Last reply by tfurnivall 1 year ago

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no sound after installing latest version (104)

I'm running Debian Stretch and the packaged version of Firefox (91) runs fine but seems a bit dated. I installed ver. 104 manually and everything is fine except that the… (read more)

I'm running Debian Stretch and the packaged version of Firefox (91) runs fine but seems a bit dated. I installed ver. 104 manually and everything is fine except that there is no audio. I changed the setup Privacy and Security Autoplay to 'Allow Audio and Video' -- no audio. I've restarted in troubleshoot mode -- no audio. Other browsers, including ver. 91 of Firefox have no trouble with audio. Any ideas? On quitting I get these messages:

3 /opt/firefox 0 $ firefox [GFX1-]: glxtest: libEGL missing methods for GL test [GFX1-]: glxtest: libEGL missing eglGetDisplayDriverName

3 /opt/firefox 0 $ [GFX1-]: glxtest: libEGL missing methods for GL test 12:03PM Tue 6 [GFX1-]: glxtest: libEGL missing eglGetDisplayDriverName [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [Child 4452, MediaDecoderStateMachine #1] WARNING: 7f1908378700 OpenCubeb() failed to init cubeb: file /builds/worker/checkouts/gecko/dom/media/AudioStream.cpp:281 [Child 4452, MediaDecoderStateMachine #1] WARNING: Decoder=7f1909b8ac00 [OnMediaSinkAudioError]: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:3979 [2022-09-06T19:05:39Z ERROR viaduct::backend::ffi] Missing HTTP status [2022-09-06T19:05:39Z ERROR viaduct::backend::ffi] Missing HTTP status

Asked by rayandrews 1 year ago

Last reply by jonzn4SUSE 1 year ago

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I want to disable Ctrl+H keyboard shortcut (toggles History sidebar)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely). How can I disable this? F… (read more)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely).

How can I disable this?

Firefox 104.0.2 Linux Mint 20.3

Asked by Mozilla cheese 1 year ago

Last reply by smartsage77 1 year ago

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Sync Errors on Desktop - Passwords do not Sync & Unsuccessful Pairing on Desktop

Hi, For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my deskt… (read more)

Hi,

For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my desktop version, and when I try to sync my mobile phone to my desktop there is a permanent error. I have downloaded about sync and it also shows multiple errors with my Sync.

Asked by SagarLRawal 1 year ago

Last reply by cor-el 1 year ago

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PWA Apps

Currently I use Firefox and Brave Browser, I want to use only Firefox, but the lack of an option to create shortcuts like in Brave is what prevents me from doing that, th… (read more)

Currently I use Firefox and Brave Browser, I want to use only Firefox, but the lack of an option to create shortcuts like in Brave is what prevents me from doing that, these shortcuts are extremely useful and practical, but in Firefox the only way to do this is through links that will open in the browser, which is practically useless because I can create shortcut links within the browser itself. I also performed a procedure in the browser's advanced settings so that I could have this option, but it doesn't work either. So I was wondering if there is any other way to do this.

Asked by Walison 1 year ago

Last reply by TyDraniu 1 year ago

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Where did all of my saved bookmarks go?

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I could… (read more)

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I couldn't figure out how to reload my bookmarks from the backup. Please walk me through the process step by step, I really need all of my saved bookmarks that I save articles for research, etc. Thank you

Asked by bethanydwarren 1 year ago

Last reply by bethanydwarren 1 year ago

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Firefox displaying fonts and some formatting incorrectly

I didn't change or adjust anything, but when I opened Firefox this morning some websites are displaying differently. On some websites, the font size is smaller than 'norm… (read more)

I didn't change or adjust anything, but when I opened Firefox this morning some websites are displaying differently. On some websites, the font size is smaller than 'normal' (see attached Wikipedia screenshots), some font styles have been changed (see attached Serebii and Archive of Our Own screenshots), and some websites are not displaying properly (see attached tumblr screenshots). I have cleared my cookies, cleared my browsing history, reset my browsing and font preferences, disabled all of my add-ons,disconnected from my VPN, logged out and back into Firefox, restarted my computer, and uninstalled and reinstalled Firefox, but the issue still persists.

I'm aware I can custom adjust the font size, which solves the sizing issue, but not the display or changed font.

I've included screenshots of the issues, as well as Chrome screenshots for comparison.

Is there anything else I can do to fix this? Thank you for the help!!

Asked by woefulmedian 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Using Firefox as my default browser

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I u… (read more)

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I use it on my laptop as browser. When I called US Bank IT they could not help because the phone app and Chrome worked. What's happening with Firefox? I have used it for years to get to these accounts, and now I am unable to.

Asked by linbutler1 1 year ago

Last reply by wallyessa1963 1 year ago

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Sub-Folders don't show up in my bookmarks

Hi All, A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that'… (read more)

Hi All,

A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's accessed from Firefox settings).

Could you please help with how I can get these sub-folders to show up in the Toolbar/Sidebar, please.

Thank you.

Asked by estfor.sk 1 year ago

Last reply by cor-el 1 year ago

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Auto-rotation by-pass on Firefox with all websites

With the latest update, something was either broken or MSN figured out a way to by-pass a security feature or how browser (security and or search), now allows auto-rotati… (read more)

With the latest update, something was either broken or MSN figured out a way to by-pass a security feature or how browser (security and or search), now allows auto-rotation to occur without users consent. What I mean, for instance a user goes to a page that has a box that has either picture views or views of another page but in that same page. Once you go into that page from a link on MSN.com the auto-rotation gets turnded on by default automatically. Before the update, this didnt happen! I have all my setting on strict and dont allow this, but it still occurs. All and any pages with this type of scroll or auto-rotation this occurs.

Asked by factschecker2000 1 year ago

Last reply by cor-el 1 year ago

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Widevine CDM doesnt install

Hello! I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the… (read more)

Hello!

I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the audio or video on this page" and refuses to load anything, showing an error, F7701-1003.

After some investigation, i found out that the issue is with Firefox not loading "Widevine Content Decryption Module provided by Google Inc.". I have seasrched and tried several troubleshooting processes, and was unable to find a solution. Refreshing, reinstalling, manually deleting the profile folder, all fails

Asked by kowaiser 1 year ago

Last reply by cor-el 1 year ago

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  • المُؤرشفة

Left click is not working unable to open link, start videos

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also exp… (read more)

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also experienced the issue on other sites.

It is working fine from chrome and chromium. The issue is appeared on linux and windows 10 machines as well.

I tried to clear the cache but it does not help.

Please fix this ASAP or I have to delete your browser.

Asked by gbvarga 1 year ago

Answered by gbvarga 1 year ago

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Cannot Accept risk and continue

Hello, Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for refer… (read more)

Hello,

Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

Using 104.0.2 (64-bit) on Window 11

No other browser I have used is having this issue with this site, just Firefox.

Asked by Zergling 1 year ago

Last reply by cor-el 1 year ago

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Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 1 year ago

Answered by liptherapypirate 1 year ago

  • المُؤرشفة

Videos auto-play (video AND audio) despite Block setting being on for both

Going to any page on the ESPN.com site, videos are playing automatically - both video and audio - despite the fact that I have Firefox set to block both. I am running Fi… (read more)

Going to any page on the ESPN.com site, videos are playing automatically - both video and audio - despite the fact that I have Firefox set to block both.

I am running Firefox 104.0.2 (latest version) on Windows 10.

Seems like the blocker is missing something, somehow. Anyone else see this?

Asked by cassidy.mt 1 year ago

Last reply by cassidy.mt 1 year ago