Showing questions tagged: اعرض كل الأسئلة
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Ecwid by Lightspped: issues with our mutual customer's site

Hello Firefox team! This is Rarity, Ecwid by Lightspeed Customer Care team. Ecwid is an embeddable platform for creating online stores. I'm contacting you on behalf of … (read more)

Hello Firefox team!

This is Rarity, Ecwid by Lightspeed Customer Care team. Ecwid is an embeddable platform for creating online stores.

I'm contacting you on behalf of our mutual customer who has a site created on WordPress https://remstim.de/. They inserted the following links to their site from Real Cookie Banner plugin for WP:

- Privatsphäre-Einstellungen ändern - Historie der Privatsphäre-Einstellungen

You can find them in the footer section, screenshot for you: https://ecwid.d.pr/i/RHU1Ne

The issue is these links aren't clickable in Firefox browser (in Chrome and Safari it is ok). Could you please check what may cause the issue and reach out back with the details?

Hope to hear from you!

Asked by rarity2008 8 months ago

Last reply by rarity2008 8 months ago

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Many sites wont load i firefox, some kill the browser entirely

Summary: Firefox fails to load many sites, and some will kill the entire browser. I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I … (read more)

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Asked by jmtocher 1 year ago

Last reply by jmtocher 1 year ago

Logon Fails, Again

I posted about a month ago that I was having problems with logging on various websites with FF. A reader had me uninstall/reinstall and that fixed the issue. Now it's b… (read more)

I posted about a month ago that I was having problems with logging on various websites with FF. A reader had me uninstall/reinstall and that fixed the issue. Now it's back again. I get error messages like "something went wrong" when trying to logon to various websites, or told to reload, but it just keeps happening. It's a bit random. No problems with Edge. I need this solved to use FF.

Asked by dbissett 3 months ago

Last reply by zeroknight 3 months ago

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Serious Problem: Firefox using ALL OF MY 8GB of RAM... :( :(

Greetings everyone, I have 8gb of RAM installed on my laptop running Windows 10 Pro. However, I'm always running out of RAM because Firefox is using almost all of it. … (read more)

Greetings everyone,

I have 8gb of RAM installed on my laptop running Windows 10 Pro.

However, I'm always running out of RAM because Firefox is using almost all of it.

I'm unable to open any other App while I have Firefox running because there just isn't any RAM available. :( :( :( :( :(

I'm constantly trying to close tabs and windows, but I just wanted to know if there was another solution?

I've used other web browsers that have a "sleep tab" feature where the tab will use very little RAM if the user hasn't accessed it for about 15 seconds to 1minute.

What else can I do?

Thank you for any help!

Asked by Helpless_Quest 7 months ago

Last reply by Helpless_Quest 5 months ago

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Blank buttons on toolbars

It's been a while, but I've seen this before. What causes this? Can i prevent it? The blank icons also appear next to the most of the affected addons in about:addons. … (read more)

It's been a while, but I've seen this before. What causes this? Can i prevent it? The blank icons also appear next to the most of the affected addons in about:addons.

I was able to restore normality, at least for the moment, by disabling those addons, re-enabling, then restarting.

Asked by noel_envode 6 months ago

Last reply by noel_envode 6 months ago

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Facebook is so slow on Firefox

Hey every time i go to Facebook it keeps going super slow and continues to display the prompt bar where it says this page is slowing your browser down. to speed up your b… (read more)

Hey every time i go to Facebook it keeps going super slow and continues to display the prompt bar where it says this page is slowing your browser down. to speed up your browser stop this page.... well its every single page. and this is happening to me on a couple of computers. I have cleared cache and cookies. I've turned off enhanced tracking. I've also tried opening in a private window and still the same thing.

Asked by toadtheman 11 months ago

Last reply by zeroknight 11 months ago

Firefox closes immediately upon opening and then reopens

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itsel… (read more)

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itself and keeps working. How can I fix this glitch?

Asked by Malik 3 months ago

Last reply by Malik 3 months ago

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Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 9 months ago

Last reply by zeroknight 9 months ago

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Cannot paste text in Firefox in WhatsApp web window

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp w… (read more)

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp web window.

dom.event.clipboardevents.enabled is TRUE I still have the same issue in safe mode Ctrl-V, Shift insert, Right click & Paste, Right click & paste without formatting are all disabled.

It is only Firefox that has a problem (I can use WhatsApp in Chrome without issue). So far, it is only in WhatsApp (where paste is most important to me) that I have a problem.

I have Firefox 116.0.3 64 bit, the latest version, running in Windows 11, which is up to date.

Any ideas?

Asked by SEJohnsen 10 months ago

Last reply by James 10 months ago

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Satellite maps mirrored diagonally

The satellite imagery on google maps is mirrored diagonally, while the road map displays correctly over it. Win7, Firefox 108.0.2. started happening with Firefox 107.x.x… (read more)

The satellite imagery on google maps is mirrored diagonally, while the road map displays correctly over it. Win7, Firefox 108.0.2. started happening with Firefox 107.x.x and tried resetting Firefox, but no luck. Satellite imagery displays correctly in troubleshoot mode and private browsing. Cleaned out my cookies and cache, but no dice in regular browser.

Anyone have experience with that?

Asked by jon.nellis 1 year ago

Last reply by jon.nellis 1 year ago

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Regular Crashes

Firefox has been crashing multiple times per day for several weeks now. It used to be fine, hardly ever crashing. I can't think of anything I'm doing differently since be… (read more)

Firefox has been crashing multiple times per day for several weeks now. It used to be fine, hardly ever crashing. I can't think of anything I'm doing differently since before the crashes started. I can only assume that it started after a specific Firefox update. I do have a lot of windows/tabs open at once, but that was never an issue in the past. Occasionally individual pages will crash, usually several at once. The entire software crashes all at once regularly as well. Sometimes the crash seems to cause other issues, such as my computer hanging up for a bit, or my monitors going blank and the graphics system seeming to reset, before Firefox actually crashes. I don't always get a crash report dialogue when the whole thing crashes.

Most recent crash report ID: bp-bd37576c-c5ef-419f-a031-fe1910231123

I keep my Windows and Firefox up to date. I tried turning off hardware acceleration, but I think that might have made it worse so I turned it back on. I cleared the caches (which took well over five minutes), and ran speedyfox a few times. I exit Firefox through File > Exit whenever I need to restart or run other heavy software.

Asked by klimber_2 7 months ago

Last reply by klimber_2 7 months ago

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Firefox freezes with every case of opening location choosing window

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time. Even when I go to about:m… (read more)

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time.

Even when I go to about:memory, click Load, the path selection window appears - regardless of whether I select a file or close the window, the browser hangs and the window stops responding. I tried waiting for several hours - to no avail. Only restarting helps. Same with the upload selection window - regardless of whether I selected a file to upload or closed the selection window, the browser hangs. Before freezing permanently, the mouse cursor stops moving, then lags around a bit before recovering.

I tried cleaning download history, cache, recreated profile, restarted without extensions, in safe mode, disabled antivirus - always the same result.

Please advise me, maybe someone has encountered something like this - I really don't want to start using Chrome. My OS is Windows 11. Thanks in advance.

Asked by madd.korben 9 months ago

Last reply by mikey-d 5 months ago

Google Maps 3D stopped working

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months. Windows 10 … (read more)

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Asked by lisach 3 months ago

Last reply by zeroknight 3 months ago

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how to remove a file that "contains a virus or malware" from notifications 2

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Cl… (read more)

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Clear downloads" and Organize/Delete that entry - Nothing helps. Its deleting, but when I run Firefox its appears again and again. This bug is terrible annoying, please fix it.

Asked by alexbel787 2 years ago

Last reply by cor-el 2 years ago

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Need help regarding browser crash

I am having an issue in browser like most of the times when try to open sites even sometimes my own cavity back irons site the browser giving error "wait or close page" l… (read more)

I am having an issue in browser like most of the times when try to open sites even sometimes my own cavity back irons site the browser giving error "wait or close page" like this & sometimes browser crash suddenly and reopen. Why it's happens? kindly let me know the solution. Thanks.

Asked by bc200400662 8 months ago

Answered by Paul 8 months ago

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Where can I find failed download error log?

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plent… (read more)

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download?

I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

Asked by lolerspam 11 months ago

Last reply by zeroknight 11 months ago

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Firefox Color Management/Profile Not Being Used

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_manageme… (read more)

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_management.mode 1 (my typical setting) and 2 (the default), and neither seems to fix the issue. The same issue exists in a fresh profile. I'd roll back to test an earlier version of FF, but it seems that's no longer easily possible. Edge is displaying colors properly.

Any ideas or known bugs?

Asked by nrbelex 1 year ago

Answered by nrbelex 1 year ago