منتدى دعم ”Firefox“

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else.

Back Story: I have a "few" windows and tabs open in FireFox. I would finish what I was doing, shut down and then the next time I booted up and loaded FireFox, all sessions would be restored and all log ins honoured (kept). That is: I was still logged in.

(Moving to now) Yesterday I powered up and ALL sites were logged out. About 20 log ins were needed. Hmmmmm... gmail, and the rest.

"Ok... something happened. No problems, things should be ok from now. I've logged in, so all is sweet."

Today I power up: All logs ins lost. Had to go through it all again.

Gmail is throwing security alerts at me hand over fist. Yeah, that is good in some ways. I get that part. But I've logged in.

Seems - my thoughts - that the cookies aren't being saved. But why? I haven't touched them or their settings.

Yes, I did do a clean out of older cookies. But left the gmail ones, and other sites I know I use. I have `adblocker ultimate` installed.

Now I am logged in, if I open the `cookies` and look I should see them there for the sites to which I am logged in - yes?

To be clear: When I am done, I do NOT `exit` FireFox. All windows, tabs, sessions are left. I just shut down the machine. Then next time I load FireFox and they are re-loaded and log ins are maintained.

Hello,

I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware is an ASUS A88xm-A MB, A10-6800K processor, 16G DDR3, runs OS and programs off an SSD. I worked through all the slow startup suggestions, ran memtest (0 Errors, 1 Pass), disabled all add ons, (even the OpenH264 video codec (I use the onboard HDMI, no graphics card)), turned off hardware acceleration, etc. When starting in troubleshoot mode, less than 30 seconds, (acceptable), but I really don't know where to begin with the "More Troubleshooting Information" when I look at the table generated by it. There have been no other problems to date with the system, and the long start-up time began with 20.04 Ubuntu (about a minute), then got worse when I upgraded to 22.04 to try to solve THAT problem. Currently running FF 104.0, and the update page says wait for a distro update if that is how it was installed. I believe 104.0 is the latest Linux 64b version though. All updates to the system are done as soon as I'm notified of them. there have been none since the upgrade a few days ago.

Any suggestions? Gotta get some sleep now... TIA, Dave

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me.

Kubuntu 20.04.4 LTS Release: 20.04 Codename: focal Firefox Version 98.0 (64 bit)

Have been informed from the website owner that the IT person has tested this with Explorer, Safari and Chrome, and all work. The IT support person then goes on to state - "....... that the client needs to use a different browser as Firefox is very outdated."

So, I was using the latest version and it is "very outdated"  ???

How can I respond ? Is there a training course for the IT person to deepen their skill level ?

Hello :)

Firefox 102.0.1 crashes after some Time. Firefox then is unable to switch between Tabs and stuck at the opened Website.

For testing Purpose i start over with a new profile and did not install any Add-ons. The behavior was the same, it crashes after some hours.

My System is Ubuntu Mate (Ubuntu with Mate Desktop) in Version 20.04.

Here has someone the same problem: -> https://bbs.archlinux.org/viewtopic.php?id=277649

Thanks for any suggestions.

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

The tool tip colour for the Downloads is white text over a yellow background - it's practically impossible to read. Perhaps this is an error with the release, but if not, can this extreme lack of textual contrast be changed? I need dark / black text on light backgrounds.

Beginning this afternoon, Firefox 107.0 for Mozilla (OS=Ubuntu 22.04) is preventing me from downloading and opening PDF files. i have to use my Win 10 PC to download PDF files.

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

I installed firefox as a flatpak on ubuntu 22.10(kinetic kudu) and everything works fine except for one thing,that being the fact that i cant seem to drag bookmarks from one folder to another, as as soon as the bookmark is dragged from the folder towards another dropdown menu the entire bookmark dropdown closses. as soon as that happens i also cant seem to type inside of firefox restarting firefox fixes the latter issue but not the former.

i hope i explained the problem well

This problem has been around since the latest version of the old version, and has carried across into the new version. Ctrl+A, Ctrl+C and Ctrl+V no longer work with Google Translate on linux. I have tested in other browsers and it they all work fine. Firefox on Windows also works fine, this problem seems specific to linux.

When you press any of the Ctrl combinations it simply deselects everything and moves the cursor to the end of the text. Mouse works, but it's not practical if you are cutting and pasting all day long.

Site: https://translate.google.com Firefox version: 89.0.2 (64-bit) OS: Ubuntu 20.04

Google Translation is critical to my work so my current solution is I no longer use Firefox. I hope that someone knows of a quick fix, or if it's a bug it's easy to fix as I'd hate to permanently move away from Firefox for something like this.

Thanks!

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site.

First, I am running Firefox on Ubuntu, but Ubuntu is not relevant because the same issue occurs in Windows.

Whenever I access a file, for example, one at https://species.wikimedia.org/wiki/Chioneosoma, its color (which is programmable) changes from a light bluish green to a deeper violet. Where is this color-difference stored? I have thousands of WikiSpecies files I have accessed, and they all show the violet "accessed" color if I ever have opened the file to read its contents. The problem is that when Ubuntu has to be reinstalled, I can add references to all my files, but the color-changes seem to be lost. This is a serious issue, because I currently have over 50,000 files referenced (and saved in my directory file:///home/jwill/Documents/WikiSpecies/Animalia_Plantae_8) and am still adding to them!

I think the storage location must be somewhere in one or more of the following files ('_' replaced '/'):

   _home_jwill_.mozilla
   _home_jwill_.cache_mozilla_firefox 
   _home_jwill_.cache_MM_firefox
   _usr_lib_firefox

Can you please tell me where the list of accessed files is stored? Whenever I enter a referenced directory, to access it, the color changes; so, Firefox must be able to store a reference to each new referenced directory name.

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

EDIT: the issue was solved by installing the following packages, as shown in this question :

xdg-desktop-portal xdg-desktop-portal-gtk

Hey there,

Intro: I recently switched to Linux and (because Brave is so broken) also to Firefox and I am liking it so far.

Problem: Unfortunately I can't copy-paste files from Ubuntu Files (Nautilus) to Firefox (I tested image files and also sounds files, neither is working).

Test with Firefox: 1. Download a random photo (e.g. from Unsplash) 2. Select the file and hit ctrl + c in Files/Nautilus 3. I go to the clipboard inspector 4. I hit ctrl + v 5. The image does not show up in the output (see screenshot)

Test with Brave: 1. Do the same as above 2. The image does show up in the output (see screenshot)

Notes: - I am using Linux Ubuntu 22.04 with Wayland - Firefox Version 107.0 (64-bit) for Ubuntu Canonical - 1.0 - I have no extensions installed - I am not using the snap version (so I can scroll smoothly) ... I think I used apt-get install but not 100% sure

Problem appeared in the last few days so I assume it is due to the recent update - 91.0.2

Clicking the Menu button (3 bars), the button goes grey but the application menu does not appear. If I move the mouse around, I see flashes of the menu but that's all. A graphics problem?

I have also found that copying and pasting is inconsistent. Sometimes it works sometimes it doesn't. Sometimes it flashes. No problem in Thunderbird or other applications.

I have tried reinstalling Firefox - no difference I have tried Firefox in Safe Mode - no difference

Linux Ubuntu 21.04 Gigabyte B360M HD3 with integrated graphics

Any advice gratefully received

I am using a Dell Inspiron 3847 with the standard keyboard which came the system years ago

Recently, when viewing a large online page, when I try to scroll down, the scroll doesn't start until about two seconds after I press my scroll key (which is the lower-middle key of the 4 keys between my right-hand "Ctrl" key and the "0" of the 10-key keyboard at the far right of the keyboard).

This delay started happening a few weeks ago. I do not know whether something I did caused it.

How can I scroll my view starting immediately, rather than having to wait two seconds for it to start?

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.