Firefox Community Forum

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

All the icons in my Bookmark Toolbar have been working great with no errors for several years, through countless updates with no problem. Then, recently I noticed all the icons lost the color icons and just show as a wire globe. Clicking on them, any one of them, they all go to the same website. If I remove them, got to the website I want there, and drag the URL to the bookmark bar, things are back to normal for that icon. So I replaced each one, and the next day, when I open Firefox, all the icons are again wire globes. It seems that Firefox will not retain the URL for any of the icons.

Very strange.

As the title says, today I started getting the windows popup about selecting an app to open that file type, every time I download one.

Edit: I figured it out

I routinely keep a tab open to view my iCloud account (PC running Windows 11 Home).

Everything has worked just fine in the past. Here are the basics using Edge... -The home page displays like the first attachment. -Clicking an icon takes me to the calendar page (see the Edge screenshot in the second attachment) -Clicking the word, 'iCloud' (see yellow arrow in second attachment) returns me to the home page.

But now, using Firefox, if I click the calendar icon (or any other) the calendar return link and Calendar page title are superimposed over one another and the return link does not work. -Check out the yellow arrow in the third attachment -If I click the iCloud/Calendar mishmash I get nothing. If I click left arrow or Back I get nothing.

Note that this still works fine with Edge but does not work with Firefox. Have tried clearing Firefox cache (no change) but don't know what else to try.

Any ideas?

• OS: Windows 11 25H2 (26200.8037)
• Browser: Firefox 148.0.2
• Camera: Logitech C925e

When I go to a meeting on meet.google.com, Google Meet says "Camera is starting". My camera light flashes and then stays on. However, Google Meet is unable to connect to the camera.

Upon closing the tab, the camera light stays on and the camera is unresponsive to all apps. The camera must be unplugged and plugged back in to work again.

The issue does not exist when I go to webcammictest.com in Firefox or in other desktop apps. The camera works correctly on meet.google.com when I use Chrome.

I have tried removing camera and microphone permissions to meet.google.com and re-granting them. I have tried deleting all meet.google.com cookies and storage.

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

simply that except for the odd ocassion, I cannot download documetns generated by Copilot when i'm using firefox. I uninstalled Firefox and it worked on Edge but for a while and then i started having problems with that as well. For several months when i first started usin Copilot, it worked fine and then suddenly I started having problems.

We run the www.rarlab.com website and several users have complained that the download of the exe file for the English version of WinRAR 7.20 downloads a 0mb file and is also flagged as malicious. The file can be downloaded easily on the Edge browser and it is considered safe by Google too.

Hello everyone,

We are currently investigating an issue where browsers are sending HTTP requests with Connection: close in the header during integrated Windows authentication (NTLM authentication) via SAML Service Provider (SP), leading to premature termination of the TCP connection.

This behavior occurs in the middle of the authentication process, preventing the NTLM authentication from completing and subsequently prompting for re-authentication.

We have observed the following browser behaviors:

Chrome and Edge: These browsers function without issues, communicating with Connection: keep-alive. Safari (macOS): Older versions of macOS with Safari exhibit the Connection: close behavior, leading to authentication failure. Newer versions of macOS with Safari work correctly with Connection: keep-alive. Firefox (macOS): Even on the latest versions of macOS, Firefox continues to attach Connection: close, resulting in authentication failure. Upon reviewing logs, we've identified that various browsers attach the Connection: close header during the NTLMSSP_NEGOTIATE request in the NTLM authentication sequence. Although this happens in an environment with a load balancer, we have confirmed that the load balancer is not modifying the header; rather, the client (browser) is adding it.

We would appreciate your insights into the conditions under which Firefox attaches Connection: close to HTTP requests, especially considering the differences across macOS versions and other browsers, addressing the following points:

Are there any known conditions or past cases where Firefox outputs Connection: close in an NTLM authentication environment via SAML SP? Given that older Safari versions show similar behavior, we are also considering if there's a common factor depending on NTLM authentication and browser version. What are the general heuristics, logic, or triggers for a browser to decide to "close" a connection or to attach Connection: close? We are particularly interested in cases that occur mid-authentication process. Could specific configurations (e.g., the combination of SAML and NTLM authentication, or the presence of an intermediate proxy/load balancer) potentially influence Firefox's Connection: close behavior? Are there any additional logs or debugging information we should collect from the Firefox client side to further pinpoint this issue? Any guidance or suggestions you could provide to help us resolve this problem would be greatly appreciated.

Thank you.

i can't use the microphone in the AI chatbox. i have been to several sett tings in different places and none have the option to allow it'. I clicked on every gear icon and setting link (and AI chat link) i could find in the firefox browser

I love my current Firefox settings, bookmarks, folders and color, background image, dark mode. All I want to do is to create a Firefox browser backup file. I don't want to restore or sync anything. I just want a backup file in case of computer failure to restore to my next computer if ever necessary. I'm using Windows 10. I think they used to be "json" files? The only "Backup" link in the menu only addresses Restoring from a file. I just want to create a backup file for this current browser just the way it is. Is there a simple solution? Thank you SO much!!

Gmail will suddenly not open in Firefox with error saying there's a problem with my cookie settings--i did not change settings and cannot find any way to fix this. See attached image. I follow link in error message for "browser specific instructions" to fix it but there are no instructions.

Gmail opens in Edge and Chrome. I've spent some real time on this, cleared system memory, checked cookie settings wherever i can find them. Searched for tips online. Did Google do this on it's own to force me to use their browser? Wouldn't surprise me.

To eliminate multiple problems (including disappearance of bookmarks) in desperation I uninstalled and cleared out all remnants of FF, then installed a new FF. Fortunately I had recently imported all the stuff FF more recently lost into MS Edge so I used the FF feature to import from MS Edge. However, every effort to import my bookmarks failed. So I used MS Edge's ability to create a HTML file of my bookmarks and then in FF used the "import a HTML file" feature to get them into FF. However, FF fails to recognize my bookmarks as bookmarks. It lists them in a "Favorites Bar" which cannot be strewn horizontally across the top of my screen as did my bookmarks in the past nor be viewed as bookmarks.

So HOW can I get FF to change the "Favorites" into Bookmarks?

In the tiny image I've uploaded, IF it can be read, the Bookmarks selections are "empty"

Today, when I opened my firefox page, I was forced to create a profile whether I wanted one or not. I did so, and lost all my established bookmarks and other links to items I frequently use. How can I recover those?