AI chatbot selection not present on Flatpak version of Firefox

Using Firefox 145.0.2, Flatpak installed via Bazzite's Bazaar store, there is no "sparkle" button in the sidebar, no options present like there are when I use Firefox on … (read more)

Using Firefox 145.0.2, Flatpak installed via Bazzite's Bazaar store, there is no "sparkle" button in the sidebar, no options present like there are when I use Firefox on Windows.

Asked by LifeWulf 5 days ago

Last reply by Agent virtuel 5 days ago

Sync Data

I just bought a new PC, part by part, and used my storage devices from my old PC. I formatted the windows drive and am on a fresh installation of windows 11. I tried to l… (read more)

I just bought a new PC, part by part, and used my storage devices from my old PC. I formatted the windows drive and am on a fresh installation of windows 11. I tried to log in to my mozilla account, but couldn't remember my password so I used the "Forgot password" function. When I logged in, no bookmarks or history was saved. Is it possible to restore my synced data?

Asked by dacho.chento 14 hours ago

Last reply by Paul 5 hours ago

How to copy a mailto email link to the clipboard?

I'm simply trying to email someone using the email link on their site. The link is a mailto link which requires an email application (which I don't have). All I want is … (read more)

I'm simply trying to email someone using the email link on their site.

The link is a mailto link which requires an email application (which I don't have). All I want is to copy the link to the clipboard.

Firefox lets me right click the link and copy the email address, but this doesn't allow me to provide the required Subject specified by the site's author.

I could have sworn Firefox used to have this feature. Netscape and IE certainly always had it back in the day.

Asked by MartyJames 22 hours ago

Last reply by Agent virtuel 7 hours ago

clicking isn't working

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover ove… (read more)

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover over any web page title, it shows a small window of it, but I can't get rid of it. I didn't change anything, so what's going on?

Asked by bluebeamer1 14 hours ago

Last reply by Ed 9 hours ago

WHERE IS THE OPTION TO SYNC AND SAVE DATA

Where tf is the sync and save data button on Firefox Android v 142.0 I am trying to sync with my desktop and there's no option under the menu for sync. The instruction g… (read more)

Where tf is the sync and save data button on Firefox Android v 142.0

I am trying to sync with my desktop and there's no option under the menu for sync. The instruction given when I try to sync is to click the menu, go to "sync and save data" and scan a qr code. Of course the code doesn't work from my camera like every other qr code in the universe. It has to be scanned in the Firefox app but there's nowhere in the app to do this.

It's not in settings. It's nowhere.

Where is it, I REALLY REALLY NEED TO SYNC so that I have access to my bookmarks on my phone.

This shouldn't be complicated or difficult where is it???????? :( This is ridiculous.

Asked by Lauren Myles 3 months ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

For over a year I've been getting 'Firefox not responding' on my laptop. I contacted Firefox a year ago but no response.

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks… (read more)

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks

Asked by lyn42 21 hours ago

Last reply by TyDraniu 17 hours ago

Sync data not restored after mozzila reinstalation

Hello, I synced my data today in mozilla and after that i reinstalled windows on my PC. now i installed fresh mozilla and logged in into my account but my data is not sy… (read more)

Hello,

I synced my data today in mozilla and after that i reinstalled windows on my PC. now i installed fresh mozilla and logged in into my account but my data is not synced... i lost a lot of open tabs,bookmarks etc... what can i do? is synced version still somewhere or what? i did everything as i supposed to do but i cant see my previous open tabs and bookmarks..

Asked by mihailo.gajic.fsra2021 18 hours ago

Last reply by Paul 18 hours ago

i cant save credit card on firefox

there is a payment methods label in settings but thats is. its just a label under it immediately comes save addresses from other articles i can see that there should be a… (read more)

there is a payment methods label in settings but thats is. its just a label under it immediately comes save addresses from other articles i can see that there should be a saved cards button but i have nothing why?

Asked by sergiu00009 1 day ago

Last reply by Paul 22 hours ago

Youtube webside is not usable on firefox

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anyth… (read more)

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Asked by Pawiu 1 month ago

Last reply by DebraBk 22 hours ago

https://search-owl.com hijacker

The very first time I opened Firefox and tried to do a search I got a hijacker: https://search-owl.com/?path=firefox/newtab&u=895622cd6e29c107&subid=11118&c… (read more)

The very first time I opened Firefox and tried to do a search I got a hijacker:

https://search-owl.com/?path=firefox/newtab&u=895622cd6e29c107&subid=11118&channel=18

Why?

I did a scan with both Malwarebytes and with TotalAV, no detections.

I stopped using Chrome and Brave because I had another hijacker (Yohoo!). I used Malwarebytes to quarantine and delete that because my paid subscription to TotalAV didn't find it. Now I'm stuck with an all new different hijacker upon installation of Firefox.

Asked by Dummy Dummy 4 months ago

Last reply by Off-Grid Wannabe 23 hours ago

crashing upon opening

Every time i would open the app, it would crash immediately. I uninstalled and reinstalled, had the same issue. Recently updated to Win11. Reported each time but can't… (read more)

Every time i would open the app, it would crash immediately. I uninstalled and reinstalled, had the same issue. Recently updated to Win11. Reported each time but can't get into the app so don't know what the error is.

Asked by Barnacle11 1 day ago

Last reply by Paul 1 day ago