Firefox Community Forum

It is with deep regret to inform you of my discontinuation of the use of Firefox.

My issues began at the beginning of February this year and have continued and compounded to the point that I cannot continue its use. The issues are constantly logging me out of my account, disabling ALL my bookmarks and the loss of well over a hundred passwords. I have followed every help article and community forums help links and to no avail I'm still dealing with all the same issues. I've have to restore my links every time I'm logged out of Mozilla. Their are no passwords to restore except for the Mozilla account I just had to log back into.

Again, I do regret discontinuing its use. I have used this browser for well over a decade and I am not one for changing anything at this point in my life. I'm 67 and having to switch is indescribably painful. I actually think your integration of AI functions are the problem. Everything was just fine before that was introduced.

If you have any comments, please feel free to email me at my former account email address.

Farewell old friend.....

I already have Firefox on my laptop and via Mozilla I was asked again to install Firefox. Furthermore I always got the question that I should use it as standard browser. I have no idea what else should I do in that case. If I would install again Firefox, I will lose all the paid apps which run already on the current version. So I am really very confused about the characteristics of this Firefox installation and the strange requests by Mozilla to install Firefox.

I would be delighted if you could me support with checks to find out about the nature of the current Firefox installation or a simple de- and reinstallation instruction of Firefox (and keeping the paid apps like Ad Blocker...).

Thank you in advance for your feedback

Rosemarie

There have been numerous times when I click on a video to play (NY Times, WSJ, Universal Class), I just get a spinning circle but no video. Yet when I go on Google Chrome, the video plays right away. What's the problem here?

Thank you.

Hi,

I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do it rather than my phone camera app (see attached)

I can’t find anywhere in my Firefox browser settings this app!

Help!!

Can not open the website of my Bank. I'm getting this message. It works yesterday

Secure Connection Failed

An error occurred during a connection to suncoast.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

my bookmark bar disappered suddenly and all my tabs are gone. i tried to bookmark a new tab but it would not let me. and i didnt do anything different. opened my laptop today and i had to restore all tabs, and my bookmark bar is gone and all my shortcuts from bookmarks are gone too

Since about mid january, the language of documents at my homebank, is switched from the original danish langguage, to english. With Google Chrome browser, it is still danish. See attached scree print. Left originl danish, right - strange - english. As far as I have found out, there was a SW update of Firefox late January, that could have introduced this fault. I have had contact to Homebank supporter, of course. Their first question was: Switch to danish langue. But is is, as it has been foir several years. Please help me! Also I have some other minor problems, as many homepages do not test changes with Firefox. I do not want to list it here! So I ask you to make less special SW for Firefox, otherwise you will lose many users. It is NOT OK as it is.

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

How do I search x-rated or violent content with the Firefox browser without Google safe search puritans blocking my every attempt to do so. I don't what I've done or how to change it. I am just going around in circles of frustration. Good lord it's like I'm back into the puritanical dark age. PLEASE HELP.

Home Internet speed via cable 500 Mbps. When checking the Internet speed through the Firefox browser (version 133.0.3), incoming and outgoing about 250 Mbps. That is, the browser cuts the speed twice. When checking the speed through Google Chrome (version 145.0.7632.160), the Internet speed is about the declared 500 Mbps. Please help solve the problem with Internet speed through the Firefox browser.

I use Brave, Firefox, Firefox Developer Edition and Thunderbird. Brave: 600mb Firefox Dev: 600mb Thunderbird: 200mb Firefox: 800mb Why is Firefox using too much memory? Especially as I am running Firefox Dev as a direct comparison. I don't have any plugins on Firefox. Firefox Dev has uBlock Origin alone. Brave has a few plugins.

Duck duck search via Firefox has become painfully slow, although if Google search is used the speed is OK. I have cleared caches, cookies etc without any improvement. Firefox 148.0.2, Windows10. Is this a recognised current problem?

Ich habe das Problem, dass ich in einer Anwendung in Firfox die Tasten nicht drücken konnte. Also bin ich auf reparieren gegangen. Jetzt habe ich alle meine Einstellungen verloren! Wie komme ich wieder zurück?

I thought that firefox would be more reliable than google chrome. For some reason, I am having now problems like accessing my youtube account and other things that worked fine before. There are other sites I can no longer access and I am wondering whether that has something to do with your service.

"i am getting an er00r massage saying 'voise calling is not supported on this browser' whil trying to makea call on fasebook massenger using firefox.i have airedy tried restarting the browser, but it didn`t work. please help me fix this."

I have two separate Firefox accounts, with separate emails to log in and their own sets of bookmarks, passwords, etc. I want to merge all the data from both of those into a single profile of a single account under just one of the emails.

I'm pretty sure I've done this before, by: 1. Logging into account A and syncing. 2. Logging out of account A without deleting data. 3. Logging into account B and syncing. With the result that account B now contains all its original data plus all the data from account A.

But when I just tried to do this process now, at the point of logging in to account B I got the error "Account limit reached for this profile. This profile was previously synced to a different account. To keep your data organised and secure, each Firefox profile can only be synchronised to one account. To sign in using [account B], create a new profile."

I don't want to have separate profiles with the data from accounts A and B, I want it all merged into the same profile. How can I achieve this?

I am wondering what was the exact reason for disabling the 600% volume extension.

Should the users be worried about credential theft or was the extension injecting affiliate links?