Bookmarks not saving in specific folders or B.Menu.

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bo… (read more)

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bookmarks in the Recently Book... folder, no matter how many times I choose a specific folder from the Location dropdown, even if I only choose Bookmarks Menu without subfolder. Show Editor is checked. I have to manually move new bookmarks from Recently Book..... This is annoying. Can you help? I have not found a forum with this question.

Asked by Inge Jordan 3 hours ago

Last reply by cor-el 41 seconds ago

Dont know why some pages shows me in russian language

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is sho… (read more)

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is showing in russian ( i mean the app data for sure, not the messages), also some homepages i use open automatically in russian. How can i put latvian by default or if its not available for the homepage, put english automatically?

Asked by Edgars Rudzītis 3 days ago

Last reply by cor-el 18 minutes ago

Trouble printing with Epson POS TM-T20 Thermal Printer

I am unable to get printing to work correctly using Firefox with Epson POS TM-T20 thermal printers we have a work. We're currently running Firefox on Debian 12. I've … (read more)

I am unable to get printing to work correctly using Firefox with Epson POS TM-T20 thermal printers we have a work.

We're currently running Firefox on Debian 12. I've tried both the ESR version that comes with the Debian repository and the latest Firefox as a flatpak.

When printing to the receipt printer, the only thing that is printed is the left-hand most part of the logo and a little part of the text and this occurs towards the right-hand side of the paper. I've changing all of the settings, resetting the settings for the print in about:config, but nothing seems to work.

I'd love to get this working so that staff could use Firefox. I'm attaching an image of what the print job looks like and a screenshot of what the print-preview shows.

Asked by ron.houk 1 hour ago

Last reply by jonzn4SUSE 42 minutes ago

Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (read more)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

Asked by KimLou Global 2 days ago

Last reply by jonzn4SUSE 4 hours ago

The SAS site blocks me.

SAS booking site blocks me when I try to book flights because it thinks I'm a BOT. I was advised by SAS to use Microsoft Edge and I didn't have any problems. I've used F… (read more)

SAS booking site blocks me when I try to book flights because it thinks I'm a BOT. I was advised by SAS to use Microsoft Edge and I didn't have any problems. I've used Firefox for years and I don't want to change to Edge. Thanks Neil Tarbet

Asked by Neil Tarbet 6 hours ago

Last reply by zeroknight 5 hours ago

'trust this device' not working - why?

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist … (read more)

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist as i get a message saying already exists when i try to import. this is a very user hostile function. I do not have this issue with Chrome or Microsoft Edge!!!!! i hate to begin using one of these vs Mozilla Firefox to get around this but i may have to do so. my wife and i share access to critical sites so if i need to see her info or she needs to see mine, we both have to be available in order to access the site. Mozilla Firefox 'bug' is requiring us to do so and it doesn't satisfy our requirements. any ways to solve this issue is greatly appreciated. so far no 'searched' solutions work.

Asked by jdk 2 days ago

Last reply by zeroknight 5 hours ago

Can't close Firefox with multi pages opened through right clicking the taskbar.

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809) When I right click the taskbar and press close Firefox, here comes the interface j… (read more)

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

Asked by Feeling Unreal 2 weeks ago

Last reply by zeroknight 5 hours ago

Microsoft's Copilot extension causing problems

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic … (read more)

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic process.

The cause is the MS CoPilot extension for Firefox.

Useful in other ways as I discovered several other extensions I don't need, hence have remained disabled.

Asked by longinthetooth 13 hours ago

Last reply by jonzn4SUSE 5 hours ago

Secure connection failed - SEC_ERROR_LIBRARY_FAILURE

I'm running Firefox 102.4.0 ESR (32 bit) on a Win-7 (32 bit) PC. It works fine. I visit a LOT of websites, it works fine. Until just now. I'm trying to bring up namec… (read more)

I'm running Firefox 102.4.0 ESR (32 bit) on a Win-7 (32 bit) PC.

It works fine. I visit a LOT of websites, it works fine.

Until just now. I'm trying to bring up namecheap.com (a domain registrar) and I'm getting this message:

Secure Connection Failed An error occurred during a connection to www.namecheap.com. security library failure. Error code: SEC_ERROR_LIBRARY_FAILURE

I'm not given any option to alter any FF settings or to otherwise create an exception to "trust" this site to be able to access it.

I've read where changing security.pki.crlite_mode (currently 3) to something else (like 0) and I've tried that, and unless I have to close and restart FF for that to take effect (which I have not done) then that setting doesn't fix the issue.

What exactly is going on here? Why is only THAT SITE giving me problems?

Asked by junk26 3 days ago

Last reply by zeroknight 6 hours ago

Ghost Entries on the Win 11 Taskbar

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar. I have a laptop attached to a dock which is c… (read more)

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar.

I have a laptop attached to a dock which is connected to multiple monitors. If I have a FF window open on one of those external monitors and disconnect from the dock, all the tabs that were open in that FF window will become ghost entries on the taskbar. (see attached image).

It doesn't matter if I close FF entirely, these entries remain until I restart the computer. If I click on one of them, it opens up a brand new, blank FF window.

Has anyone else experienced this or have any idea what might be going on? I tried doing some investigating a few weeks back and I remember finding something in the task manager about COM Surrogate that seemed connected, but I didn't get beyond that.

Asked by CWeinhofer 1 day ago

Last reply by zeroknight 6 hours ago

Firefox tabs and application crashes frequently

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes. Can anyone help me read the crash reports a… (read more)

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes.

Can anyone help me read the crash reports and find the cause or common issue?

Here are the most recent crash reports I submitted.

bp-8c044acc-fe5b-424c-867a-948db0240425 bp-74e60e13-2436-4694-a910-9a1c50240426 bp-87f33e94-8848-4c50-a7e5-9c2c40240426 bp-c9373863-fa99-47cd-b5a8-f41dd0240426 bp-24e53275-63b7-4b9a-8a69-b0a2b0240426

Asked by epiphora97 1 day ago

Last reply by zeroknight 6 hours ago

Cannot login to Bank Website from Firefox but Can from MS Edge

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. Th… (read more)

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. This is a recurring problem. The website recognizes Firefox as an valid browser. Occasionally I have been able fix problem by clearing the browser Cookies/History but at present none of that works. Do you have any suggestions? My preferred browser is Firefox so this problem is frustrating.

Asked by gyorhun 7 hours ago

Last reply by zeroknight 6 hours ago

trackpad preference

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS. … (read more)

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS.

Asked by wallin.ian 1 day ago

Last reply by zeroknight 8 hours ago

Pocket

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I tr… (read more)

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I try to read it, I can't because I already have too many subscriptions. Seems like there used to be an option besides "Dismiss" to not show content from particular sites?

Asked by marjica 1 day ago

Last reply by zeroknight 10 hours ago

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal c… (read more)

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal came up with no flags but can someone at Mozilla get this flag cleared at Jotti's/ClamAV ? thanks

https://virusscan.jotti.org/en-US/filescanjob/20cqpwvtma

Asked by catrike 12 hours ago

Last reply by James 12 hours ago