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'Import from a File' button in the Passwords tab does not work

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' optio… (read more)

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' option in the drop down menu of the Logins and Passwords tab. After following a guide that instructed to set signon.management.page.fileImport.enabled to true in the about:config page, the option appeared. However, the said option is unresponsive to any clicks. The drop down menu simply closes once the option is selected, without any other reaction.

I'm not sure if this is a related problem but I am also unable to use the Import Wizard that appears on performing Alt+F and choosing 'Import From Another Browser...' The Import Wizard window only appears with a message that says "No programs that contain bookmarks, history or password data could be found."

Firefox browser version: 103.0.2 (64-bit) OS: Ubuntu 22.04 (64-bit) Windowing System: Wayland

Funnily enough, the 'Browse..' button for adding images under this support question doesn't work either.

Asked by Fuzzy 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

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Firefox restores tabs each time I restore the browser, setting is not turned on

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have t… (read more)

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have the "Open previous windows and tabs" setting enabled. Is there a way to stop Firefox from loading these tabs each time I open the browser?

I'm using Firefox 103 on KDE neon 5.25.

Asked by logicalwillow 19 hours ago

Answered by jscher2000 - Support Volunteer 17 hours ago

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Videos not working

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it… (read more)

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it randomly happen again and again after a long usage of Firefox for few hours.

Is there any idea to fix this problem?

Asked by goodgbb 2 days ago

Answered by Dropa 1 day ago

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Firefox(Non-snap) 104.0 crash on Ubuntu without logs for specific URL

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java There are no crash log… (read more)

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java

There are no crash logs generated either (checked in about:crashes) . Attaching a post-crash dialog screenshot

Asked by partha4u21 1 day ago

Answered by partha4u21 20 hours ago

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How to remove the add button from address bar?

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it … (read more)

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it just says uploading and not uploading anything from all my devices.

Asked by Amay 1 month ago

Answered by cor-el 1 day ago

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Can't find the Gmail app so that online "mailto" links will open in Gmail

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situa… (read more)

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

Asked by BillSiever 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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How can I transfer my bookmarksto Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in… (read more)

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

Asked by Erin 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

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firefox and Ubuntu 22.04

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht. Ganz egal, was in '/etc/app… (read more)

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht.

Ganz egal, was in '/etc/apparmor.d/usr.bin.firefox' respektive in '/etc/apparmor.d/local/usr.bin.firefox' spezifiziert wird, das Zugriffsrecht für '/usr' ist immer 'read'.

Wie kann man auf die Dateien unter '/usr/share' zugreifen?

Mit freundlichen Grüßen

Thomas

Asked by thomas.rechsteiner 1 day ago

Answered by jonzn4SUSE 1 day ago

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Twitter doesn't load on my main account only on firefox

Dear firefox support team, Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' … (read more)

Dear firefox support team,

Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' option window as if the wifi isn't working properly, whilst the Wifi is okay.

It keeps giving me the 'https://twitter.com/?failedScript=main' address too. And I can't think about what Script might be running into an issue. I have access normally on my android phone and google chrome. Doing a 'safe' restart didn't help either, and disabling my extension carried no result either.

I figure, since I can log in on other platforms this might not be a twitter issue, but well, I'm asking here to be sure.

I put an image of the screen I get in the attachments

Thank you

Asked by Xiapher 1 day ago

Answered by Xiapher 1 day ago

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Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 1 month ago

Answered by Terry 1 month ago

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FireFox bug: You know the line that appears when you press on a box thats for typing? I have it bugged

Where ever I press my left click on any text the line that shows when pressing on an area for typing appears... It doesnt allow me to type but it is sooo annoying plus so… (read more)

Where ever I press my left click on any text the line that shows when pressing on an area for typing appears... It doesnt allow me to type but it is sooo annoying plus sometimes it prevents me from pressing on buttons of some websites.

Asked by realsn9ke 2 days ago

Answered by TyDraniu 2 days ago

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hide bookmark text in Firefox (reveal text on mouse hover)

Hey :) https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2) Or maybe I did something wrong but I cannot figure … (read more)

Hey :)

https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2)

Or maybe I did something wrong but I cannot figure it out.

Basically, I get no change whatsoever after creating the userChrome.css file and placing it in the appropriate "chrome" folder in my profile folder...

Please help me figure this out.

Best, Julien

Asked by juliendalcol 2 days ago

Answered by juliendalcol 2 days ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 5 months ago

Answered by Terry 5 months ago

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Weird text over content

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it mak… (read more)

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it makes it difficult to use websites and often I switch browser to Edge just to get work done on that website. How do I fix this? Or is it just a bug with this latest Firefox version [103.0.2 (64-bit) for Windows 10]?

Asked by S 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

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not sizing labels correctly to Dymo 4XL

Firefox has suddenly stopped sizing shipping labels when downloading them from Amazon and ebay. They print way too large. Changing the printer setting, size, etc does not… (read more)

Firefox has suddenly stopped sizing shipping labels when downloading them from Amazon and ebay. They print way too large. Changing the printer setting, size, etc does not help. It seems as though Firefox is converting them somehow. I have tried clearing the printer settings in Firefox also.

Asked by aleedalipocky 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

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Firefox Headers and Menu bar to large Windows 11 but ok Windows 10

Firefox using Windows 11 the Top Menu bar takes up to much real estate. But running same Browser on Windows 10 it works fine. How can I reduce the top Menu Bar so I can s… (read more)

Firefox using Windows 11 the Top Menu bar takes up to much real estate. But running same Browser on Windows 10 it works fine. How can I reduce the top Menu Bar so I can see more of Web page as far to big on Windows 11? Any ideas help appreciated. Does anyone know of a cure.? Check the attached image or Images for proof. Even some web pages its far to wide to fit screen.

Asked by twinjenz 5 days ago

Answered by RobertJ 5 days ago

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wrong phone device and location on my account

Locking this thread.Please continue here: [/questions/1386133] The wrong phone and location are listed on my Google account I have notified Google without any response. I… (read more)

Locking this thread.
Please continue here: [/questions/1386133]
The wrong phone and location are listed on my Google account I have notified Google without any response. I have a Moto G Stylus this is not on Data and activity settings The generic looking phone and location is from Richmond somewhere in the United States I can't tell where? Can you please help me with this problem!!! I was permanently suspended by ebay because of a suspicious device in my Google account!! Thank You

 Richard Sippel

Asked by Rich Sp 4 days ago

Last reply by RobertJ 4 days ago