Showing questions tagged: اعرض كل الأسئلة

Gmail issue on Firefox "001 error"

Hi, I'm from desktop support in a company. We are currently facing an issue where Gmail randomly gives us the the Oops 001 error, it counts down from :59 seconds then res… (read more)

Hi,

I'm from desktop support in a company. We are currently facing an issue where Gmail randomly gives us the the Oops 001 error, it counts down from :59 seconds then resets after reaching 0:00 to 5:00 again.

We have tried clearing cache and cookies, restarting Firefox prefs, and reinstalling Firefox. In addition we have updated to the latest version. This issue is on Linux (CentOs 7.8), Windows and Mac.

We are not experiencing the same issue on Google chrome, it appears that it's only effecting Firefox when going to Gmail.

I would appreciate if you could give us some suggestions on how to fix it.

Regards, Sasan

Asked by spournouri 55 minutes ago

Firefox 89 Hangs on Startup (even in Troubleshooting mode)

I have a Windows 7 laptop and can run Firefox 88 just fine (even with several extensions). But installing Firefox 89 seems to trigger some hang on Firefox startup .. even… (read more)

I have a Windows 7 laptop and can run Firefox 88 just fine (even with several extensions). But installing Firefox 89 seems to trigger some hang on Firefox startup .. even in troubleshooting mode or with "Refresh Firefox"

It opens up into Firefox and brings up the first tab .. and then almost instantly locks up .. with just a spinning progress bar. Doesn't trigger any other crash reporters.

Even after waiting for 10 minutes, no progress and stuck forever. I have to eventually use Task Manager to force kill the Firefox processes. No crash logs are generated unfortunately..

If I revert back to Firefox 88, things work fine again .. so some interaction with the latest version. I've tried installing the latest build as well (89.0.2) but with same results..

Asked by Sanjay Sheth 3 hours ago

Can't access Google Features Normaly. Only in Private Windows. (89.0.2)

Hi Everyone, I have seen another posts like this but the solution of them are not working for me. The thing is that I'm not able to enter any Google features: Gmail, Driv… (read more)

Hi Everyone,

I have seen another posts like this but the solution of them are not working for me.

The thing is that I'm not able to enter any Google features: Gmail, Drive, Keep, Maps, etc. on my Mozilla Firefox 89.0.2 (64-bit). Windows 10.

Let me explain the whole process:

All began when, out of nowhere, it started to give me TLS incompatibility errors. After a lot of working around (uninstalling, cleaning cache, history, cookies, troubleshooting/resetting), know I'm able to type my account and login to google, but when I click any icon (gmail, drive, keep, etc) the browser do nothing. It just stay there.

If I try to login on Yahoo email, I get this message: "To protect your security, www.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." and when I hit "open in new window", the new windows opens in blank.

I'm able to use any Google products on a Private Windows (ctrl+shift+p). Also on M. Edge. iexplorer and Chrome.

What I have done:

  • Uninstall Mozilla Firefox
  • Deleting all remaining files and registries
  • install mozilla firefox fresh downloaded
  • Refreshing Firefox on troubleshoot mode
  • Restarting windows obviously, many times
  • Uninstall firefox completely and installing an older version (88). Did not worked.
  • Upgrading from 88 to 89.0.2
  • Verifying and disabling plugins (all versions)
  • Uninstalled Chrome, then Firefox, then reinstalling Firefox after a windows restart.
  • Uninstall Mozilla Firefox, restarting PC, reinstalled Firefox, all under Windows Safe Mode.
  • All of the above using a new windows administrator account.
  • All of the above using a domain administrator account.

I'm almost throwing the towel and using another browser and I don't want it. I have been using firefox since the beginning of times... home, office, everywhere.

Please help!

Regards,

Asked by careloco9 21 hours ago

Last reply by cor-el 4 hours ago

Website Loading Issues

Hey I have a roofing website in the name of Restonroof and its performance is great on all other browser but it sucks on Firefox. I tried upgrading my browsers but someti… (read more)

Hey I have a roofing website in the name of Restonroof and its performance is great on all other browser but it sucks on Firefox. I tried upgrading my browsers but sometimes it get crashed but after installation it does not work properly. looking for solution the problem. I have window 10 installed on my system.

Asked by startdoing2 6 hours ago

Last reply by cor-el 4 hours ago

Latest Update 89.2 is causing all websites to freeze and loading issues

Is anyone else noticing a huge difference with websites failing to load, long load times, etc. with 89.2? Just downloaded and installed today and immediately had issues.… (read more)

Is anyone else noticing a huge difference with websites failing to load, long load times, etc. with 89.2? Just downloaded and installed today and immediately had issues. I can't figure out how to go back to previous version. If anyone knows how to re-install and run previous version please let me know. Thanks.

Asked by david.mackey 5 hours ago

Facebook, Google probably cache problem

Hello everyone! I`m using Firefox for a long time, but the following problem makes is almost impossible to us it anymore: since a couple of month Facebook stopped working… (read more)

Hello everyone! I`m using Firefox for a long time, but the following problem makes is almost impossible to us it anymore:

since a couple of month Facebook stopped working correctly on Firefox, it works for a while, then suddenly everything stopped, does not load anything, nor the page, nor messages... I need to clear the cache of facebook cookies then works for a while again... and then repeat.

It wasn`t a blocker problem with Facebook, but now it does the same with everything related to Google too. I push google button on bookmark, nothing, i push any button on Google (if already opened), nothing... Google docs buttons disappear, google login not works, etc... The same cookie cleaning helps, but i can not do this with google too... I`m logged in to work documents and stuff, can`t just reload everything every 10 minutes....

I use only Addblock Ultimate and Mouse Gestures Event, but tried disabling them without effect on my problem.

Thank you for your input!

Asked by Inka 14 hours ago

Last reply by FredMcD 7 hours ago

Cursor spinning continuously

I found this thread - hurrah! It exactly matches my problem: "No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor r… (read more)

I found this thread - hurrah! It exactly matches my problem: "No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor repeatedly flickers or spins after opening.". . . (Exactly my problem, but how do I fix it?)

CoNiGMa 4/27/20, 11:43 AM

My problem started after being on a Betfair portal site and selecting Firefox as my browser, declining to select Internet Explorer - since then my cursor has speen spinning - i looked at Task Manager to see constant activity and two copies of Firefox, so I entered "Cursor spinning" on the Help - and found the thread above. Great! But how do I resolve the problem, I'm not an IT person and I don't know where to enter any "kill..." commands, whatever they are.

Your help would be greatly appreciated!!

Asked by barneyslade 1 week ago

Last reply by FredMcD 7 hours ago

After 89.0.1 update on Windows, Firefox will not release the audio device, not allowing the computer to sleep.

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs,… (read more)

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs, but after a while of using Firefox on YouTube or whatnot, it will not release the audio device to let Windows put my monitors to sleep even though all playback has ended.

This can clearly be seen by running "powercfg /requests" as an administrator.

With videos playing, as expected Firefox reserves the audio device, as well as an Execution request.

Output: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe non-display request

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

But after you stop playing the video the output becomes: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: None.

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

You can see the audio device doesn't get released, and the only resolution is to quit and restart Firefox.

This doesn't always happen, but does happen after a while.

Asked by Nabeel Rahimpour 3 days ago

Last reply by Nabeel Rahimpour 14 hours ago

Sound defects-noisez on youtube play

Hi After new update i have noticed that after some seconds apearse sound defects-noisez on youtube play. I play same yotube videos on ither browser on same sustem and all… (read more)

Hi

After new update i have noticed that after some seconds apearse sound defects-noisez on youtube play. I play same yotube videos on ither browser on same sustem and all its good. Ubuntu 20.04.2

How can i fix Firefox 89.0.1 problem sound defects-noisez?

Asked by alexandr1bu 14 hours ago

  • حُلّت

Firefox Home Content preferences resetting themselves

Hi, I always disable 'Top Sites', 'Recommended by Pocket', 'Highlights' and 'Snippets' under 'Firefox Home Content' in about:preferences#home on all my devices - I like t… (read more)

Hi,

I always disable 'Top Sites', 'Recommended by Pocket', 'Highlights' and 'Snippets' under 'Firefox Home Content' in about:preferences#home on all my devices - I like to have a clean homepage with just the web search bar waiting in the middle of the screen.

Within the last few days, those specific preferences have turned themselves back on. What's really frustrating is that when I turn them back off, they persist for a short while, but then turn themselves back on again, often all of them at once, but sometimes a subset!

I've gone as far as deleting my profile and starting afresh, but the problem reoccurs.

I'm at a loss with where to go from here or how to diagnose it further and would appreciate any advice!

Thanks, Phil

Asked by Phil 2 days ago

Answered by cor-el 1 day ago

  • حُلّت

For 5-20 minutes, certain websites refuse to load

Sometimes it's the website I'm connecting to directly, and sometimes it's embedded images hosted on another site that won't load. As I write this, I am unable to access Y… (read more)

Sometimes it's the website I'm connecting to directly, and sometimes it's embedded images hosted on another site that won't load. As I write this, I am unable to access YouTube. (Update, 2 minutes later - now I can.)

Ctrl + F5 doesn't work. Nor does clearing my cookies, cache, site preferences and logins. I tried disabling all my addons - that didn't work either.

This is a local problem, I think. The speed of the failed load is instantaneous to half a second in duration, judging by the refresh button spinning.

However, there is one solution: loading the page in a private window will actually fix the problem in my main window. Obviously, this is not a convenient solution, and I'd like to know what causes this.

Asked by loadproblems 3 days ago

Answered by loadproblems 1 day ago

  • حُلّت

Firefox gets regularly disconnected from internet

Hi, Since I installed Firefox 89 (Windows 10 and 8.1), Firefox keeps losing the connection to Internet. I have to close the browser and re-open it to be connected again.… (read more)

Hi,

Since I installed Firefox 89 (Windows 10 and 8.1), Firefox keeps losing the connection to Internet. I have to close the browser and re-open it to be connected again. When the connection is lost, I can go to another browser and it works fine, the issue is only with Firefox. Any idea?

Asked by Dock06 1 week ago

Answered by FredMcD 1 week ago

  • حُلّت

FF 89.01 weirdness, anyone else?

Since the download of 89.01, my drop down menus on some features will not stay visible. They flicker on, and off.... gone. This happens on my search engine toolbar, plu… (read more)

Since the download of 89.01, my drop down menus on some features will not stay visible. They flicker on, and off.... gone. This happens on my search engine toolbar, plus on other sites that have a drop down menu fields for saved information. It works for for the main FF menu's drop down options across the top (i.e. File, Edit, View, History< bookmarks, Tools, Help).

I can occasionally cheat it by holding the left mouse button down and dragging it to where the drop down menu flickered for a brief nanosecond, but it often takes 3-4 times to get it to stay visible and select an option.

Additionally it seems to affect a few other features, such as when I hit the hold down the CTRL button, the window zooms/resizes larger. huh? That's a real pain in the butt when using copy/paste short cuts.

I've tried refreshing FF, checked settings. I have no add ons. Standard theme. Note: Windows 10, Version 10.0.19041 Building 19041, FF version 89.01 64bit, HP Desktop computer, Model 510-p020.

FF 88 is still on my HP laptop, and I don't have an issue with that computer or FF version. You won't find me updating that until this is sorted out. This all showed up with FF 89. At this point I'm wanting to find FF 88 to reinstall, but can't find a download for that except for 3rd party sites, and I'm not going there.

Anyone else experiencing this? And is there a solution I'm missing, or a fix on the horizon? Thank you so much for your assistance.

Asked by Terrif1 1 day ago

Answered by Terrif1 1 day ago

Web radio window that does not work anymore

Hello, In recent weeks and even months, when you want to listen to a radio as https://www.rtbf.be/radio/liveradio/classic21, I have a white window and silent. The webmast… (read more)

Hello, In recent weeks and even months, when you want to listen to a radio as https://www.rtbf.be/radio/liveradio/classic21, I have a white window and silent. The webmaster tells me that it works at home. So I completely uninstalled Firefox with Revo Uninstaler Pro, but without success.


Well to you, PC

Asked by PC 1 day ago

Last reply by cor-el 1 day ago

does not load. I get error message "menuitem"spell-add-to-dictionary" Browser no longer runs.

As above - Firefox refuses to load. I have used firefox for a long time now and have never seen this. In red - error message - <menu item="" id="add-spell-item-to-dict… (read more)

As above - Firefox refuses to load. I have used firefox for a long time now and have never seen this. In red - error message -

<menu item="" id="add-spell-item-to-dictionary" <="" p=""></menu>

Asked by evensong1 1 day ago

Last reply by cor-el 1 day ago

SCreen freezing and buffering

Hello! I work on a Mac and have constant problems with buffering and screen freezing. I have refreshed the browser twice as suggested. Each time I log on or move to anoth… (read more)

Hello! I work on a Mac and have constant problems with buffering and screen freezing. I have refreshed the browser twice as suggested.

Each time I log on or move to another page that colorful basketball appears for quite awhile. When I can finally move to the desired page, it freezes and that basketball appears again.

Help? I work from home and need to use this computer.

Thank you!

Asked by mlkelly9258 1 day ago

Last reply by Erwin Pratama 1 day ago

Stopcode Violations

I'm running Windows 10 and have experienced multiple, repeated stopcode violations resulting in the blue screen and reboot (or sometimes requiring hard shutdown and reboo… (read more)

I'm running Windows 10 and have experienced multiple, repeated stopcode violations resulting in the blue screen and reboot (or sometimes requiring hard shutdown and reboot). I've kept close records of programs and peripherals, and the only constant I can find is Firefox. Typically I see it with I'm exploring something in Firefox (ironically it just occurred while typing this). I've taken the computer to the shop a couple of times, and they've stressed it over multiple days and can't duplicate it. I wonder about the interaction of internet fluctuations and Firefox. I'm wondering if my motherboard is failing, though it's fairly new. Any help I can get on this would be very welcome! Thank you!

Asked by seikel780 1 day ago

Having All Sorts Of Problems With Latest FFox

Sometimes my computer crashes after starting Firefox for the first time each day. Once the restart completes I don't have problems for the rest of the day. In Facebook I … (read more)

Sometimes my computer crashes after starting Firefox for the first time each day. Once the restart completes I don't have problems for the rest of the day.

In Facebook I find I suddenly can't attach image or links to a post. I remove them and the post button becomes active again but even if I try to edit the post after with an attachment the button is blue but is not clickable. When I go to another browser everything works just fine.

One dashboard I use for my business now loads without any content on the page but it loads perfectly fine in another browser. All of these problems started with this newer version of Firefox.

Is there some setting I need to adjust, should I roll back or is it time to move on?

Asked by damionis 2 days ago

Last reply by FredMcD 1 day ago

On-screen keyboard dissapears on MS Surface laptop

Hello, MS Surface Pro 7. Latest version of Firefox. Each time I want to start typing in the browser, the on-screen keyboard pops up but dissapears immediately. An attache… (read more)

Hello,

MS Surface Pro 7. Latest version of Firefox. Each time I want to start typing in the browser, the on-screen keyboard pops up but dissapears immediately.

An attached keyboard works fine and the on-screen keayboard works also fine in other browsers.

As Firefox is my favorite ! browser, I would appreciate help on this topic.

Some research showed this is a problem that has been reported for years now. Is there any solution yet?

Best regards Franky

Asked by franky.crepax 1 day ago