Firefox Community Forum

This refurbished laptop was purchased from Best Buy in August 2022 with a Windows 10 OS. When a free upgrade was offered by Microsoft to Windows 11, it was accepted. Why are there no drivers with a version 11 prefix?

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is coincidentally the group that most frequently uses Firefox. By pushing forward AI-first policies, you are alienating your userbase, destroying the privacy and usability that makes Firefox special, and you're upsetting millions of people that love this service. Please, for the love of god, DON'T GO FORWARD WITH AI. Stick to what makes Firefox special, and it will flourish as every other browser becomes more and more unusable.

I am incredibly concerned and disappointed over the announcement of the intention to turn Firefox into an AI browser. I use Firefox primarily for privacy concerns, and the already existing AI "features" that it has are pushing my boundaries already. The addition of more AI into this browser will slow it down, deplete natural resources, and ultimately push me away from it. I've been using Firefox happily for over 15 years now, don't ruin the good thing we have here.

AI is trash that doesn't do what it's being touted as capable of doing, and I'm sick of having it shoved in my face. Don't flush decades of good will down the toilet for no reason.

Firefox is already a product that works and is probably the best alternative to any of the other major browsers out there. It's a product that I've been happy to use for many, many years. So why is it being ruined by this needless push to add in "AI"? I don't want it. I don't want any part of it to touch my experience using this browser. I want either an easy way to completely turn it off so it can't suck up my data and expose my private information, or not have it be included at all. I will actively be looking for alternative browsers if these plans continue.

Hallo, ich habe das problem das mein Firefox browser immer im Vollbild modus startet, das hat er vorher nie gemacht. ich kann es zwar über die F11 taste zurücksetzen aber das ist nicht gut, auch habe ich schon einträge in der about:config gemacht die das verhindern sollten was aber auch nichts gebracht hatt. Es wäre schön wenn man das problem beseitigen könnte.

Ichhabe auch schon alle pluging mal ausgeschaltet um es zu testen hat aber auch nichts gebracht. Vielelicht liegt es ja doch an Firefox selbst.

Es wäre schön wenn mir da jemand weiter helfen könnte.

Danke Olaf

I am trying to open a site, but keep getting this message: "Before you continue to the website...

By clicking the "Accept and Continue" button, you will be redirected to the Firefox Add-ons Store to install this extension. By clicking the "Accept and Continue" button and installing this extension in your browser, you accept the Terms and Conditions, Privacy Policy, and agree to select "Recipio" as your new search engine. Firefox Add-ons Accept and Continue" I do not want to add it - why am I being forced to add it?

Seit dem 25.12.2025 habe ich meine Lesezeichen und Passwörter, wahrscheinlich nach einem Update oder einer unbeabsichtigten Fehleingabe nicht mehr zur Verfügung. ich möchte meine Firefox-Version wieder auf den Stand vom 24.12.2025 zurücksetzen. Was kann ich tun oder kann man auch telefonisch Kontakt aufnehmen in deutscher Sprache?

What causes Firefox to freeze when two video windows are opened, i.e. in a new tab, the video windows immediately start to freeze? I use Windows 11. Other browsers work fine, only Firefox freezes with two windows open.

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

"hi yes we're firefox, a private browser that prides ourselves on being without bloatware. but we're going to add ai integration! yay!" Are you kidding me? What is wrong with you? This new CEO joins and wants to destroy what Firefox *prides itself on* and WHY PEOPLE use it. I am very disappointed. I converted to Mozilla from Google years ago and have loved it ever since. It's such an absolute shame; I will have to find a new company to support. Was the point of Mozilla not to create private, secure programs? Do not integrate AI. We don't want it. We hate it. It's useless and it kills the earth. And I sure as heck won't be comfortable storing my passwords in my account anymore! You will destroy this.

The last Firefox update to one of my Windows 10 machines was to 115 (which I thought was only for Win 7 & 8 installs). When I review the Help/About screen it is requesting an upgrade to 128, but 146 is the latest release. The ESR release for Win10 is 140.

After the latest (mid-December) Windows update destroyed so many things, including the sizing, movement, and display of Firefox windows, I'm freezing the automatic Microsoft update sequence, and installing the ESR 140 release as well.

Just trying to understand how Firefox determines which update level a browser will automatically download and install based on an existing, standard or ESR, release it finds installed.

Thank you.

I am looking for confirmation that Mozilla is moving to an 'AI browser'.

Will there be an option to not use this data harvesting LLM garbage or will mozilla be abandoning their core values?

Hi,

Youtube won't even load on my computer anymore....this is the message I get when I try.

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]

There are so many reasons why people don't want AI on Firefox. If I wanted AI, I'd go and use a chromium browser. I came to Firefox to get away from AI bull, not to have it shoved down my throat here as well.

If the new AI changes roll out I'm going to be finding another browser that won't risk my privacy just for a machine that only works half the time or add to AI centers destroying the environment. Thanks!

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox then deleted all my data and it has since been irecoverable. I have already checked the box last update that specifically said to not ask me again for setting up my profile. After the recent update, the question popped up again and now I cannot recover my original profile, all my browsing history, all my browser-saved data, and all my cookies and logins