pop-up blockers

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and… (read more)

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and search for pop-up blockers, I am told "Sorry! There are no results in Settings for "pop-up blockers"; and instructed to visit Firefox Support. I have been sent on this circular quest three times now. Please help me.

Asked by hhonorr0421 5 months ago

Last reply by zeroknight 5 months ago

Logins and password losts

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared… (read more)

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared. I am looking for a procedure to recover information in corrupted profile. Can you help?

Asked by Testone99 1 month ago

Last reply by cor-el 1 month ago

Location ... Location ... Location ......

Hello, The answer to the three most important questions in Real Estate is: Location, Location, Location! The most important answer to my question is: How do I prevent… (read more)

Hello,

The answer to the three most important questions in Real Estate is: Location, Location, Location!

The most important answer to my question is: How do I prevent my physical location from being discovered while using the internet?

Recently, I received an email from Moz://a and my physical location was identified. How do I prevent anyone, especially Banks, from knowing where I am physically located?

I've used many VPNs and they work work surprisingly well on many websites but recently I've been denied access to my bank accounts: "Your user name has been disabled." I am not in a position to call their "customer service number".

Do VPNs use only one IP address to substitute for my IP address?

Is it probable that banks know these substituted IP addresses and block them simply becasue they are associated with a VPN?

Thank you in advance for your Kindness.  :-}

Asked by joedoksjr 4 months ago

Last reply by Dropa 4 months ago

Update Firefox Browser

When trying to update Firefox on my Linux Mint system, I saw this in settings: Updates disabled by your system administrator. Well, I am the administrator. I checked and… (read more)

When trying to update Firefox on my Linux Mint system, I saw this in settings:

Updates disabled by your system administrator. Well, I am the administrator. I checked and I have administrator privilege, and I would not have disabled updates. How to I convey that to Firefox so I can update my browser?

Please email me: [removed email from public support forum] with a response.

Thanks.

Asked by murphy.al 4 months ago

Last reply by James 4 months ago

Error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

Hello, Please help me to resolv the error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support." … (read more)

Hello, Please help me to resolv the error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support."

Asked by gheorghe.patrascu60 5 months ago

Last reply by zeroknight 5 months ago

Unlocking about:config Minimum TLS Preference

I need to edit minimum TLS version in order to remotely manage order device that use TLS 1.0. I'm using FireFox 102 and the security.tls.version.min is grayed out and I c… (read more)

I need to edit minimum TLS version in order to remotely manage order device that use TLS 1.0. I'm using FireFox 102 and the security.tls.version.min is grayed out and I cannot edit.

Asked by rilo 1 month ago

Last reply by cor-el 1 month ago

How can i update my Mozilla Firefox

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version instal… (read more)

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version installed for optimal performance and security.

Could you provide a step-by-step guide on how to update Mozilla Firefox to the latest version? I'm curious about the frequency of updates and whether the process varies for different operating systems I'm using windows.

Additionally, I'd like to understand if there are any precautions I should take before initiating the update, such as saving bookmarks or ensuring compatibility with installed extensions.

Furthermore, are there any notable features or improvements in the latest version that I should be aware of? I want to make the most of the browser's capabilities and stay informed about any enhancements.

Thank you in advance for your assistance. I appreciate your expertise in guiding me through the Firefox update process.

Best regards,

Asked by Karla withak 3 months ago

Last reply by Paul 2 months ago

Firefox autofills all of my information, but I have no saved addresses/cards

When filling out forms in Firefox, it offers to autofill everything - first, middle, and last name, home address, credit card info, just now it even showed it has my soci… (read more)

When filling out forms in Firefox, it offers to autofill everything - first, middle, and last name, home address, credit card info, just now it even showed it has my social security number. When I go into Settings/Privacy & Security/Forms and Autofill, and click to view Saved Addresses/Saved Credit Cards, there are no entries to edit or remove. Why does Firefox have this info saved, and how can I remove it?

Asked by louiehazel 5 months ago

Last reply by cor-el 5 months ago

ad blocker

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows… (read more)

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows up in add-ons and extensions. How do I find and disable an ad blocker that I cannot find?

Asked by tom240 4 months ago

Last reply by zeroknight 4 months ago

Stop Google "Sign-in" Pop-ups

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and signi… (read more)

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and significantly reduced efficiencies. Hence the addition of pop-up blocking settings to all browsers long ago.

However, for some unknown reason Firefox gives Google a free pass and allows their “sign-in” pop-up that pop-ups seemingly on every website you visit where you then have to then manually close the pop-up on pretty much every single website you visit - even though you have the pop-up blocker setting on ( and the only way to turn off a pop-up blocker is to specifically add a website to allow for pop-ups).

This is absolutely horrible and not acceptable. If you have the pop-up setting on, no pop-up should be allowed to get through no matter what it is or the source. If you allow one pop-up to continue then you should be allowing hundreds of thousands of other pop-ups as well. But you wouldn’t as you know this would be unacceptable, but again, somehow Firefox allows Google’s pop-up to go through and it pop-ups on pretty much every single website you visit.

Note that I selected Privacy and Security Setting as the "topic" above as that is were Firefox has it's pop-up setting (and where you can add exceptions to allow pop-ups for specific websites)

Asked by mg123 3 months ago

Last reply by zeroknight 3 months ago

can't add certificate

hi, well I deleted and distrusted a certificate. now I'm trying to import the same certificate but it doesn't work. when i add the certificate i does not show anything on… (read more)

hi, well I deleted and distrusted a certificate. now I'm trying to import the same certificate but it doesn't work. when i add the certificate i does not show anything on the certs list.

Asked by baharhosseini7698 3 months ago

Last reply by cor-el 3 months ago

How can my phone number be updated in Firefox? Do I need Mozilla Support to get this done?

My phone number needs to be updated in Firefox. Is this something that I can do myself or do I need Firefox support for this? Whenever Firefox issues a text code, it's u… (read more)

My phone number needs to be updated in Firefox. Is this something that I can do myself or do I need Firefox support for this? Whenever Firefox issues a text code, it's using the person's current phone number to provide that text code. My phone number has changed so it needs to be updated in Firefox.

Asked by Jean Broussard Moore 5 months ago

Last reply by cor-el 5 months ago

How to repiar error message: PR_CONNECT_RESET_ERROR

I have dealt with this message when searching the web... after a google product search etc., the results populate- then I click on all the top results and I get nothing b… (read more)

I have dealt with this message when searching the web... after a google product search etc., the results populate- then I click on all the top results and I get nothing but this message and the sites will not open:

Secure Connection Failed An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I noticed it's with most "Sponsored" results. Incredibly frustrating.

Please help!

Kevin

Asked by kmf777 2 months ago

Last reply by zeroknight 2 months ago

Dynamics 365 App required sign in again and again to use after update to Firefox 118 and beta 119

Hi Team, After updated to latest version of Firefox - 118, we facing with this issue: Dynamics 365 App required sign in again and again to use. We need to click on sign … (read more)

Hi Team,

After updated to latest version of Firefox - 118, we facing with this issue: Dynamics 365 App required sign in again and again to use. We need to click on sign in at least 3 times, but no need to provide the credential.

Checking the network log, seeing this: error_description "AADSTS700084: The refresh token was issued to a single page app (SPA), and therefore has a fixed, limited lifetime of 1.00:00:00, which cannot be extended. It is now expired and a new sign in request must be sent by the SPA to the sign in page. The token was issued on 2023-10-09T07:45:27.2163809Z.\r\nTrace ID: 07fa536f-3cd8-4f91-9950-66dc69928b00\r\nCorrelation ID: 594b0d6f-0dab-48e4-900d-f92b8a382eba\r\nTimestamp: 2023-10-11 08:46:36Z"

Asked by mx1 4 months ago

Last reply by zeroknight 4 months ago

Blocked support popup

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website … (read more)

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website has a chat popup and Firefox won't open the popup. I added the website to the whitelist and saved, but still wouldn't. Tried troubleshooting mode, but nothing. Switched to Chrome and it works fine. Cleared cookies and cache and restarted Firefox, but still no luck. The website is ExpressVPN.com. Macbook Pro OS10.14, Firefox up to date, version 115.1.0esr (64-bit).

Asked by cleverishmoniker 5 months ago

Last reply by zeroknight 5 months ago