Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (read more)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Asked by Lynnkeogh 8 hours ago

Last reply by zeroknight 2 hours ago

repositioning the text in slideshow

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and … (read more)

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and the text is blocking the artwork as well. Is there a section to move the text outside of the picture? Thank you!

Asked by swwindrider 12 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

LOSSssssss

After resetting my PC, I reinstalled Mozilla Firefox, but encountered an issue with it. Despite being unsure of the cause, if this problem occurs for a third time, I'm co… (read more)

After resetting my PC, I reinstalled Mozilla Firefox, but encountered an issue with it. Despite being unsure of the cause, if this problem occurs for a third time, I'm considering discontinuing the use of Firefox and advising others against it. I've lost my bookmarks multiple times, which is concerning. Although I initially attempted to recover my account using my email, I couldn't recall my password. Consequently, I utilized Mozilla's account recovery key. However, even after this process, my bookmarks, which were saved in the toolbar Come back but shortcut labeled "ROW" Bookmarks are not come back. I'm seeking assistance to retrieve them or clarity regarding Mozilla's responsibility in this matter. While apologies are not necessary, I am focused on restoring my bookmarks or exploring options for compensation for the loss incurred.

Asked by Muhammad Sehaljaved 1 day ago

Last reply by Paul 23 hours ago

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (read more)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Asked by John Winn 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

new tabs closes on its own while i am typing an address

Sometimes when I open a new tab and start typing an address, the tab disappears as if it never existed. Don't know how to replicate it, as it is random and happens just o… (read more)

Sometimes when I open a new tab and start typing an address, the tab disappears as if it never existed. Don't know how to replicate it, as it is random and happens just often enough to disturb me. Also not sure at which point the tab dissappears, while I am typing or when I hit enter.

Asked by Nurzhan Kirbassov 1 day ago

Last reply by zeroknight 1 day ago

Firefox Browser

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again… (read more)

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again. How do I get this setting to save? I'm using Windows 10, Firefox 124.0.2.

Asked by Anita Adam 18 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

I can't get access to my camera on Spelltable.com

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.… (read more)

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.com by selecting either from the dropdown "allow" menu. One day, I was no longer able to select my webcam. I could only select the obs virtual camera. I switched to MS Edge which worked as normal. I've uninstalled OBS and all plug-ins. Same result I've reinstalled firefox. Same result. I've been using MS Edge for websites that need my camera.

Asked by clffrd.ava 1 day ago

Last reply by zeroknight 1 day ago

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (read more)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 14 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (read more)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Asked by maple22 1 hour ago

Last reply by jonzn4SUSE 1 hour ago

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 5 months ago

Last reply by James 5 months ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 2 months ago

Last reply by cor-el 2 months ago

Firefox 119.0 - Unable to set PDF Orientation

Hey there, Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Port… (read more)

Hey there,

Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Portrait or Landscape).

It seems with the release of v119, this once again is broken and the layout.css.page-size.enabled setting no longer works. Is there something else that needs to be done now? We rely heavily on this and our current workaround is installing the ESR version of Firefox but seems like it'll catch up eventually.

Any help would be greatly appreciated!

Thanks!

Asked by jdp68 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Fully disable titlebar and controls in fullscreen mode until F11 is pressed again

Hello. I am currently trying to play a web game, but something is very annoying. The game doesn't implement pointer lock, so I have to play fullscreen for the movement to… (read more)

Hello. I am currently trying to play a web game, but something is very annoying. The game doesn't implement pointer lock, so I have to play fullscreen for the movement to be continuous. Unfortunately, every time my mouse passes past the top of the screen, Firefox automatically unhides the titlebar and controls, and over all tries to escape fullscreen mode. This is very bad for the game, as the mouse movements are frantic and need a continuous mouse. How can I disable this behavior, so that Firefox keeps everything hidden in fullscreen until F11 is pressed?

Asked by meiscool466 5 months ago

Last reply by zeroknight 5 months ago