Firefox Community Forum

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up the browser to a point the I have to go to the Task Manager to stop the FireFox process. I have restarted my computer and refreshed FireFox. I have scanned my computer for malware using Norton 360, Malwarebytes, MSERT, and Windows Defender and all negative. I am having no trouble signing in to a site like https://my.account.sony.com using Edge but using FireFox now is impossible. This needs to be fixed.

When I visit an http site and specify a non-standard port, it automatically changes to https, which is not a site redirect but something Firefox changes. This site already has an https service, and the http service will redirect to https. I reproduced the same situation in chrome. Accessing the http service with a non-standard interface was normal. After accessing the https service once, the service with the non-standard port was also changed to https. Clearing the data will restore it. Is this cached? My HTTPS-Only Mode is turned off, and set an exception for this site. thx.

When I open Vivaldi browser, the link in the address bar is highlighted right away. That's not the case in Firefox. Here I to either need triple click or use "CTRL A" The same is true when I open a new tab.

Is there a way to do that in Firefox?

Thanks a lot /Per

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

Hi, so here's the issue I have: Lets say you have 20 tabs open where the "tab scroller" becomes active and tab#17 has a video, if you enter & exit fullscreen on that tab then tabs #18-20 will slide to the right and go out of sight. This is quite annoying as I'd prefer all tabs on the right to be visible until I manually scroll to the left.

I tried googling for about:config or userChrome.css solutions but couldn't find anything, does anyone have any ideas on how to change this? Thanks.

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing to be the problem. Very mystifying. The only time the problem is completely fixed appears to be when I close all the extensions. (So far.)

HELP!!!!

When I open YouTube, the search videos all show an image. Then when I select one, for the last two days now, that ("front page) image is gone - although the video plays OK.

When I us my Chrome browser the video I've selected begins playing the instant I open the video; even when I've opened the link in a new tab.

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

• Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
• Mid-clicking to open a link in a new tab, if done on several links in a row
• Clicking on a UI element, like the hamburger button
• Right clicking on an image and selecting "copy"
• Right clicking within Firefox
• Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

I was having trouble with Firefox freezing and needed to close it with Task Manager and reopen it whenever this happened. On one of these restarts, only a few of my windows opened up with the new session. All of the other open windows vanished. They're not in my history or my recently closed windows at all. There are three specific windows of the lost windows that had data I was actively using and don't want to lose. The URLs would be enough. I was also using the other windows, but I can re-find that information easily enough.

The Firefox icon on my taskbar has a great big green number 1 plonked on it. It doesn't seem to relate to the number of windows I have open or the processes running. It's there even when Firefox is closed. I thought it might be messages but I can't find those either. Its driving me nuts can you please tell me how to get rid of it? I'm running it in Ubuntu on a laptop.

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not open scrolled to the start of the email. This happens randomly with various websites, it is not associated with any specific website. I reported this to Microsoft Support. At their suggestion I tried using MS Outlook in Google Chrome. I have not experienced this problem in Google Chrome. For the last 3-4 days I have used Outlook in both Firefox and Google Chrome. On each day I have experienced emails opening near their end when first viewed in Firefox but not in Chrome. I have not had even one experience of this problem in Chrome so my conclusion is the problem must be an issue with Firefox's interaction with MS Outlook. I want to use Firefox but this problem is becoming very annoying and at the moment my go-to browser for email is Chrome. I spend several hours a day on-line and normally use Firefox for my internet browsing. I have not had any problems with any website other than this scrolling problem with Outlook. I'm not sure exactly when this problem started but have been aware of it for probably 2-3 weeks. This is a random problem, I don't have any screenshots to share with you. Thanks for your help.

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if you type a question mark (?) anywhere it instead uses the default search engine. This means that `kagi How do I cook a turkey?` searches my default search engine for "kagi How do I cook a turkey?" rather than searching Kagi (based on the `kagi` keyword). Is there a way to disable this behaviour?

I have searched about:config and "Search Shortcuts" in preferences doesn't have a `?`. I never use `?` as a shortcut to search (I just type the keyword for the engine I want) so completely removing it would be perfect.

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and on other places about how to do this. They are unfortunately all deprecated. What is the way to do this as of 2023? OS is Windows, btw.

I'm using last release Firefox in a fresh install of Debian 12 with KDE. Trying to personalize colors and get a coherent style, I've installed Firefox Color and it worked fine, except for a few GUI elements.

I solved the scrollbars part with this answer:

https://support.mozilla.org/en-US/questions/1419353

Is there a similar setting for the menus? I mean in Firefox's menu bar or the ones popping over the page. The dropdown of the burguer menu and the bookmarks toolbar do get styled (I will include images showing the difference).

Thank you in advance and to zeroknight for sharing the bit about scrollbars!

I cannot figure out how to export my bookmarks from Mozilla Account. On the desktop browser when I open "Manage Bookmarks" and select Phil's Bookmarks, I am able to export the bookmarks from the Mozilla account.

The resulting html export file does not contain the bookmarks from Mozilla Account. There also does not seem to be a way to export those bookmarks from your online Mozilla Account interface.

How do I export the bookmarks from my Mozilla Account?

Thank you Philip Rittscher

Feature "Reopen previous tabs" are under check, but after closing browser by "X" and reopening it, it'll start load Home page alone. This thing works correctly only by "Exit" button in pop-up menu.

This isn't happened on previous versions before and I want you to make it reopen those tabs again, because I don't feel comfortable closing the browser any other way than "X" window button.

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Firefox remebers my data for previously filled in forms - thats fine. BUtr how can I get it to know my basic data (name, email, phone number etc) for forms / sites I havent previously visited?