Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

New update

Since the latest firefox update I am no-longer able to log into my afterpay account. I can login using chrome. I have tried reinstalling firefox but this does not help th… (read more)

Since the latest firefox update I am no-longer able to log into my afterpay account. I can login using chrome. I have tried reinstalling firefox but this does not help the situation

Asked by colin58 2 years ago

Last reply by cor-el 2 years ago

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Downloads links instead of launching application

With the new version (99) I can no longer automatically launch my Revue by Bluebeam application and instead forces me to download the link, which I can then click on to l… (read more)

With the new version (99) I can no longer automatically launch my Revue by Bluebeam application and instead forces me to download the link, which I can then click on to launch the Revue application. There is no choice in settings for the BFX extension to automatically launch my Bluebeam Revue application. The result is my computer is filling up with downloaded links for Bluebeam, which I then have to go in and delete on a continual basis. I do not have that problem in chrome, which someone said is why you guys made the change to switch from automatic launching like chrome did, however I do not have that problem in Chrome. What a shame I have to keep two different browsers

Asked by johnsagney 2 years ago

Last reply by Terry 2 years ago

  • المُؤرشفة

PDF Open settings - can we check them on a web page?

Is there a way to check the settings on a page in firefox so we can inform our users if their PDF settings are changed? We have set the PDF option to 'always ask' - but … (read more)

Is there a way to check the settings on a page in firefox so we can inform our users if their PDF settings are changed?

We have set the PDF option to 'always ask' - but this (as everyone knows) keeps changing. Multiple posts outline that they change when a new version is installed.

When this happens, and a PDF is downloaded instead of being prompted with the pop-up, our users call requesting support. this would be nice if we had a couple users, but when you have hundreds, it causes support issues.

If there were a way to check the setting on the page, and inform the user that the setting is not correct, it would be helpful.

Does anyone know if this is possible?

Thanks,

E.

Asked by earl18 2 years ago

Last reply by Terry 2 years ago

  • المُؤرشفة

Websites don't load correctly

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have… (read more)

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Asked by 20tassar 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

Previous windows not opening at Startup

Hi there, "Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks. Pls, let m… (read more)

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

Asked by asiuzzaman 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

All saved passwords have been deleted after a computer crash

I had a computer crash - it happened when I was in the process of closing one Firefox window. After a reload, I find that all saved passwords after 2018 have been delete… (read more)

I had a computer crash - it happened when I was in the process of closing one Firefox window.

After a reload, I find that all saved passwords after 2018 have been deleted. Luckily I am one of these persons that ignores advice to regularly change a password and have managed to restore most of these from memory. However, that still leaves a gmail account and reddit that I cannot log into, nor have the passwords written down.

Nothing else has been affected. Bookmarks, recent history are all there. I was even able to do a Session Restore on the pages I had open. All that is missing is about four years of saved passwords. Even the predictive text that pops the user name into the prompt for a login has gone.

Is there any way that all the passwords that should be there can be restored? Are they sitting somewhere on the computer? I don't mind manually restoring them if need be but I would like to get into these accounts.

Asked by Lover_of_Goats 2 years ago

Last reply by Terry 2 years ago

  • المُؤرشفة

How to display different windows beside each other not on top of each other at bottom task bar but with Windows 10

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006 but I have a windows 10 and the solution does not show up in the Taskbar sett… (read more)

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006

but I have a windows 10 and the solution does not show up in the Taskbar settings. Is there an updated version for this? Here is the OPs original question.

"When I open a new Firefox window, it stacks it on top of all the others in the task bar at the bottom. I would like them to be BESIDE each other. It used to do that. Now I have to hover over the ONLY Firefox item on the bottom task bar and read the list to find the one I want to go to. This is a waste of time and tedious.

How can I change this?"

Asked by Mammmmamiaaaa 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • المُؤرشفة

I am unable to create a Firefox account.

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC. … (read more)

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC.

Asked by bergendorf819 2 years ago

Last reply by James 2 years ago

  • المُؤرشفة

logins file corrupted and "Account disconnected notice"

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tr… (read more)

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tried some of the suggested methods, but I can't re-establish access to my logins.

I'm not sure if this is related, but when I click on the Applications menu, though my profile is there, it says "Account disconnected" next to a warning sign.

Please help... I've been saving my passwords and logins here for years. Any advice welcome. Many thanks in advance.

PS... yes, I know I should have backed them up somewhere, I'll never repeat this mistake.

Asked by t_simpson28 2 years ago

Last reply by Terry 2 years ago

  • المُؤرشفة

Chromecast

Any way to cast to chromecast with firefox? It's annoying that I have to use Chrome or Edge to cast youtube to my TV. Or use my phone. But it's charging atm. So very an… (read more)

Any way to cast to chromecast with firefox?

It's annoying that I have to use Chrome or Edge to cast youtube to my TV.

Or use my phone. But it's charging atm. So very annoying my favorite browser can't do this simple thing. But all the other browsers can.

Asked by Kai André Stensson 2 years ago

Last reply by one.nine.four.four 1 year ago

  • المُؤرشفة

Firefox peculiarities

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but… (read more)

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but I know my question -- which I hope was entered in the right box -- was registered because the "Next" button works.

2. Also, more and more I cannot connect to a website that Firefox thinks may not be safe but it is and I have to "temporarily" inactivate the block. How can we fix that?'

Asked by Em-Ess 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

Several websites get a 404 error or no action when clicking on a link. The same thing works in MS Edge.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other webs… (read more)

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

Asked by daviddejongh 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

email switching makes me nervous

Hi, I've been a Firefox user for many years and don't have the slidest idea of what password I used to setup the account. I read in the Firefox documentation that I coul… (read more)

Hi, I've been a Firefox user for many years and don't have the slidest idea of what password I used to setup the account. I read in the Firefox documentation that I could loose all my information if I change my email but that's exactly what I need to do. I currently use gmail and have switched to Outlook. Two questions, how do I change to Outlook without loosing bookmarks, etc. and can I import my gmail accounts into Outlook. Thank you in advance. PS, I created a Recovery Key

Asked by Carlos 2 years ago

Last reply by James 2 years ago

  • المُؤرشفة

access denied

I type ralphs.com in the search and enter. Nothing happens until I refresh. It goes to the web site. When I try to sign in it says, "You don't have permission to access r… (read more)

I type ralphs.com in the search and enter. Nothing happens until I refresh. It goes to the web site. When I try to sign in it says, "You don't have permission to access ralphs.com/signin on this server". I don't have a problem with any other web site. I don't have a problem signing in using Firefox on my notebook or my laptop. I don't have a problem signing in with Edge on this desktop computer. Sometimes it also tells me access denied for ralphs.com. I assume it is a problem where Ralphs web site is blocking me on this computer but then again, it is only when using Firefox. I have contacted Krogers customer service and have received no help. I cleared everything. I tried the "ipconfig/flushdns"? Nothing works?

Asked by geobykt 2 years ago

Last reply by FredMcD 2 years ago