Showing questions tagged: اعرض كل الأسئلة
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Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 2 years ago

Last reply by tedmunter 1 year ago

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pdf won't open in new tab without downloading first

I want to be able to preview pdfs in firefox in a new tab without first downloading the file like it used to. But this version (99) of firefox won't allow me to do that.… (read more)

I want to be able to preview pdfs in firefox in a new tab without first downloading the file like it used to. But this version (99) of firefox won't allow me to do that. I tried selecting the "action" for pdfs in the applications section of settings to "open in firefox". What it does is preview the pdfs without downloading indeed but it previews it in the SAME tab which makes browsing more difficult. If I select "always ask", and then select "open with firefox" in the dialogue box, it opens the pdf to a new tab alright but it downloads the file FIRST. Is there a way around this please?

Asked by dockayku 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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printing Yahoo emails

I'm using Firefox version 99.0. Windows 10, version 21H1, OS Build 19043.1586 I am on the web page for Yahoo Mail. When I need to print an email 1. If I print using the s… (read more)

I'm using Firefox version 99.0. Windows 10, version 21H1, OS Build 19043.1586 I am on the web page for Yahoo Mail. When I need to print an email 1. If I print using the system print dialog: The heading of the email (Headline,From, To, and Date) prints. The rest of that page does not print. The text of the second page prints.

Asked by billth87 2 years ago

Last reply by konocwa 1 year ago

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Unable to access the WEB Manager of my ARRIS SGB6782-AC Wireless Cable Modem Gateway (Error code: SSL_ERROR_UNSUPPORTED_VERSION

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security… (read more)

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security certificate.

I have been using a Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway (purchased at TARGET) for over five years without significant issues. About three weeks ago my MoCA network began having issues. I tried to login to the WEB Manager of the Gateway at (192.168.0.1) using FireFox. I got the following FireFox Msg:

Secure Connection Failed

An error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

I finally used an old version of "Internet Explorer" which allowed me to bypass the security warning and connect via a direct ethernet port of the gateway. Evidently someone (Spectrum claims they didn't) downloaded a different firmware version into my Gateway. (D30GW-EAGLE-1.5.4.0-GA-10-NOSH) i.e. not the factory original version. The WEB Manager interface is different, password requirements are enhanced, the MoCA feature can't be enabled, and it seems Arris no longer provides a security certificate for the 192.168.0.1 Gateway address.

Considering the complete lack of cooperation of Spectrum and Arris, I think it is unlikely that I will ever be able to recover the factory original firmware; So... How about adding an "exception" feature to FireFox settings to allow me to at least access my "unsecure" Gateway. I really don't want to go back to using IE. By the way, I wrote this on a WIN 8.1 HP laptop. My main machine is a Dell XPS8300 running WIN 10.

Thanks, Robert R. Hurley

Asked by robert_hurley 2 years ago

Last reply by numalb25 1 year ago

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How can I delete cache and cookies, but keep history, every time I close Firefox?

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed. When I close and reopen Firefox, the c… (read more)

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed.

When I close and reopen Firefox, the cookies are correctly deleted, but the cache is not. I have to manually go into this setting to delete them. This also happens if I go to the menu bar setting of 'history/clear recent history'.

I want to keep my history of where I've been, but clear clear cookies and the cache every time close.

This doesn't seem like an unreasonable request for a browser that bills itself as being privacy oriented, but I don't see how to do this. Doing banking, I have to manually go into Privacy each time to get this done to clear the site.

From looking at previous answers to this question it seems the current way Firefox is designed this is "not a bug, but a feature".

Using Firefox 99.0 on a 2017 Imac.

Asked by rockpapersizzors 2 years ago

Last reply by cor-el 2 years ago

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Possible Scam?

Is this a scam? I just did a search for a local pub here in Boise, and receive the following: You've made the 5-billionth search. Congratulations! You may be our next luc… (read more)

Is this a scam? I just did a search for a local pub here in Boise, and receive the following: You've made the 5-billionth search. Congratulations! You may be our next lucky winner!’ for ‘Firefox

Asked by lordrandall 2 years ago

Last reply by James 2 years ago

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LastPass extension is broken

I have used LastPass extension on FF for years with no problems. About a week ago the icon disappeared from my extensions menu bar but would come back if I logged on to L… (read more)

I have used LastPass extension on FF for years with no problems. About a week ago the icon disappeared from my extensions menu bar but would come back if I logged on to LP via the web. Today, it won't come on at all. I have FF ver. 99.0.1 64 bit on Windows 10. How do I fix this?

Asked by Clair 2 years ago

Last reply by FredMcD 2 years ago

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"Always ask you where to save files" download feature not working

When downloading files from within Firefox, the option "Always ask you where to save files" seems to have stopped working recently. (Since version 98 or 99.) Sometimes it… (read more)

When downloading files from within Firefox, the option "Always ask you where to save files" seems to have stopped working recently. (Since version 98 or 99.) Sometimes it appears the selected files don't download at all, and other times it looks like they get downloaded to the Downloads folder. Still others, especially .pdf files, get downloaded to some unknown location, and then get opened in another application. I experienced no problems up until just the last week or two.

Asked by jnygren 2 years ago

Last reply by Terry 1 year ago

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Gmail not loading in Firefox 99.0.1

I have had a problem with Gmail since yesterday April 13, which was the same day my browser updated to 99.0.1. I'm using a Windows 10 machine. Gmail is displaying the "O… (read more)

I have had a problem with Gmail since yesterday April 13, which was the same day my browser updated to 99.0.1. I'm using a Windows 10 machine.

Gmail is displaying the "Oops… the system encountered a problem (#001)" error message and will not load my inbox. Other websites in Firefox load fine (including other Google apps like Drive and Calendar), and Gmail works fine in other browsers.

Asked by charwood13 2 years ago

Last reply by cor-el 2 years ago

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Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (read more)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 2 years ago

Last reply by rob.nash1984 1 year ago

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Shortcut Icons are not showing up in Firefox HomePage

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Lett… (read more)

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Letters of the site. Please refer the image that I have attached. Incase if the image in the attachment fails, use this link Do note that the icons in bookmarks bar are showing fine, but the problem is only in Homepage shortcuts. Please help in resolving this issue. Thanks in advance

Asked by onedropsync 2 years ago

Last reply by xandraao 1 year ago

  • المُؤرشفة

Cannot upload files or add attachments in Firefox

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things li… (read more)

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things like adding attachments to Gmail messages, uploading photos to Facebook, or uploading media to my Wordpress site. There is no error message or pop-up box -- when I click "attach" or "upload" absolutely nothing happens.

The same files upload without issue via Safari or by using Firefox on my older Macbook, so it's not a file-specific or website-specific issue.

How can I correct this? I like using Firefox as my default browser, and it's annoying to have to switch over to Safari every time I want to upload a file. I've searched older posts here, but the suggested fixes (restarting your computer, making sure location services are enabled) do not do anything.

Asked by rebeccadfrey 2 years ago

Last reply by Chris Ilias 1 year ago

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Videos won't play on Netflix and Curiosity stream

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge… (read more)

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge but I want to use firefox. I did everithing of what Netflix sugested but videos won't play.

Asked by afloarei.andrei90 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

Bookmarks aren't showing in toolbar

Today after booting up my computer, I found that none of my bookmarks were appearing in the toolbar. They're still appearing in the bookmarks menu under "Bookmarks Toolba… (read more)

Today after booting up my computer, I found that none of my bookmarks were appearing in the toolbar. They're still appearing in the bookmarks menu under "Bookmarks Toolbar," and "Bookmarks Toolbar Items" is still where it should be in the Customize screen. I also confirmed that the toolbar is still marked as "Always Show." In fact, other items (such as the main bookmark menu itself) still show up on the toolbar. It's only all my bookmarks that are missing.

I've also tried:

  • Exiting and restarting Firefox
  • Turning settings on and off (i.e., setting the toolbar to "Never Show" and then turning it back)
  • Rebooting my computer

Asked by prkessler 2 years ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

How to print using the system dialog box?

I am running Firefox 99.0 on an iMac with MacOS Catalina 10.15.7. With a recent update to Firefox I can no longer print using the system dialog box as default. I did al… (read more)

I am running Firefox 99.0 on an iMac with MacOS Catalina 10.15.7. With a recent update to Firefox I can no longer print using the system dialog box as default. I did already try switching the "print.tab_modal.enabled preference" to "false" and that simply doesn't work. When that flag is set to "false" and I print from within Firefox, the Firefox print dialog comes up, not the system print dialog. Why can't I change it so that the system print dialog comes up by default?????

Asked by johnm3141592 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Downloading attachments Mozilla / Yahoo mail

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no… (read more)

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no affect: (1) signing out and in to yahoo mail. (2) Clearing cache etc in Mozilla (3) rolling back recent windows updates. Occurs with all types of attachments, so not an app issue. Appreciate your help, please include only those suggestions which consider the "suddenly" part...

Asked by dejavodoo 2 years ago

Last reply by drjoewebb 1 year ago

  • المُؤرشفة

Firefox Sync 99.01 - Rename Devices, How

Dear Forum, I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found tha… (read more)

Dear Forum,

I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found that sometimes when I add a device is adds the Machine name which I prefer and today I logged out all of my devices and found that it added it and named it a generic name "Firefox 99, Windows 10" Which if grave concern as this could be Any Device. Can someone please let me know how this feature in version 99.01 is suppose to name computers and also can you still rename devices and if so how would you change the name, or if there is a link to documentation on this feature as it has changed. TIA for your help.

Asked by Brent Ruggles 2 years ago

Last reply by chrisk1 1 year ago

  • المُؤرشفة

Can't import or restore backups into a new profile

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from m… (read more)

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

Asked by kalkin 2 years ago

Last reply by Terry 2 years ago