Showing questions tagged: اعرض كل الأسئلة

Firefox not updating

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running th… (read more)

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Asked by malcolmmcp 3 weeks ago

Last reply by Paul 1 week ago

extension is not recognized in browser

I have tried to install my password manager Sticky Password several times to the firefox browser. The current version of sticky password is installed and running but the … (read more)

I have tried to install my password manager Sticky Password several times to the firefox browser. The current version of sticky password is installed and running but the firefox browser leaves me a message saying it is not installed or running.

Asked by jake310 3 weeks ago

Last reply by zeroknight 2 weeks ago

cannot ensure I'm getting pop up messages

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings. I read through the instruct… (read more)

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings.

I read through the instructions listed on the help pages and found a message from support from 4 years ago about manually editing the settings, which wasn't helpful.

Are they just on by default now? Or did they get turned off and if so, how do I turn them back on?

(p.s. having something teach you how to do something, this case getting trouble shooting data manually, should open another window, not navigate me away from the page I'm sending this message from)

Asked by DragonAceSg7 3 weeks ago

Last reply by cor-el 2 weeks ago

Tried installing Keeppassxc--not sure if correst name

Hello, One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was call… (read more)

Hello,

 One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was calling on behalf of Medicare/Social Security and All members could get a preloaded card for several hundred dollars. I knew there was a plan to help certain folks, but it was not available to everybody. I asked her for the name of the plan and she hung up. the webpage she sent me to first or told me to go there where I could talk to a licensed agent. Do people who answer the phone have a license like insurance salespeople? Anyway, they had copied the govt. the site is right up the US sea.

Okay, just an example so I decided to try that KeeopassXC program you were offering but I could never get it to complete.

but it did something as I can't use my password They cancel your account if you tell them the truth --better just to say I need help resetting my password. They then ask you to send them a picture ID as in Driver's License. Noway I am going to do this --so I have at least some pretty valuable info if I can't get in.

Ny first time writing here - if any response please direct suggestions to pke225x2gmail or I guess I will check here. Don't know how you put people with possible solutions to seeker of HELP.

Sincere Thanks Paul

Asked by Paul Ellis 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Issue Loading Certain Parts of Websites

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let… (read more)

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let me click on it. I used a different browser, and it worked just fine. Same thing today: I was trying to make a lab appointment, the next step was verifying I'm not a robot, I clicked the box, and it had a loading circle eternally. I tried it on a different browser, and it worked within seconds, no loading. I've never had this issue with Firefox before! I tried clearing my cookies and cache, and that didn't do anything unfortunately. Let me know what I can do to fix this problem! I normally loved Firefox and it's my main browser, so I'm hoping to resolve this issue. Thanks so much!

Asked by Elizabeth 2 weeks ago

Last reply by cor-el 2 weeks ago

Disable "Add outlook as application prompt" PERMANENTLY

Please see the attached screenshot. I get this popup EVERY TIME I open FireFox. I've tried a number of different suggested "fixes" from Google Searches with no success. … (read more)

Please see the attached screenshot. I get this popup EVERY TIME I open FireFox. I've tried a number of different suggested "fixes" from Google Searches with no success.

I want this popup GONE.

Asked by justin91 3 weeks ago

Last reply by zeroknight 3 weeks ago

poor resolution display only in firefox

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/quest… (read more)

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/questions/1104044

Everything in the firefox browser looks like it was stretched it out in MSPaint, while my actual OS interface and every other app/software UI looks fine. I have tried simply restarting my computer, as well as every solution in the linked thread, as well as refreshing firefox, and uninstalling/reinstalling, which only served to mess up my shortcuts on the home page. To be clear:

  • Hardware acceleration is turned OFF, as suggested in any thread I've found where a resolution issue is addressed.
  • setting layout.css.devPixelsPerPx to 1.25 specifically makes it almost legible. Almost. It's still incredibly grainy. Any higher even a small portion of a webpage takes up a ridiculous portion of my screen, rendering it just as unusable.
  • In messing around in config, I found that setting gfx.color_management.rendering_intent to 5 helped, in so far as it sharpened things up a little, but it did not FIX the issue. Any value above 5 seems to have zero effect or change.
  • Absolutely EVERYTHING else except firefox looks absolutely fine. It is ONLY firefox that is having this issue of all the applications/interfaces on my computer.
  • Everything in firefox is affected- images, text, the tabs and address bar, bookmarks bar, absolutely everything.

Asked by princelithey 3 weeks ago

Last reply by zeroknight 3 weeks ago

Firefox hangs when adding or removing monitors

This is a problem I've had for a while and thought it would be eventually fixed, but no luck so far. TL;DR - Almost every time I add or remove monitors my Firefox hangs.… (read more)

This is a problem I've had for a while and thought it would be eventually fixed, but no luck so far.

TL;DR - Almost every time I add or remove monitors my Firefox hangs.

More context: I use a PC laptop and constantly switch from using just the laptop screen to using just a set of two monitors, with the laptop closed. What I do is, I lock my machine, with Firefox open on the laptop screen, connect the monitors, close the laptop lid, and unlock the machine. That causes Firefox to hang and I'm forced to kill it and open it back again. It usually reopens all tabs without a problem but the issue is pretty annoying.

My current version is 125.0.2 and I'm sure the problem dates from several versions

Asked by Victor 3 weeks ago

Last reply by zeroknight 3 weeks ago

Amazon not working

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and c… (read more)

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and clearing my cache and cookies. Please fix

Asked by cherryblossomshadow3 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

firefox does not respond to mouse clicks after update on MacOS

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusabl… (read more)

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusable for practical purposes. It's fixed after another manual restart. This unfortunately breaks all the streamlining Firefox has done to restore the session after an update, because none of that stuff works the same after a manual quit and restart. This is happening on MacOS, and it happens across multiple computers.

Asked by uqrcobgezp 3 weeks ago

Last reply by zeroknight 3 weeks ago

Connection failed ("Seiten-Ladefehler")

Hello everyone, since my last update (125.0.2 (64-bit)), an additional website always opens when I open a website in Firefox. This is called "Page load error" in the tab… (read more)

Hello everyone,

since my last update (125.0.2 (64-bit)), an additional website always opens when I open a website in Firefox. This is called "Page load error" in the tab; the content of the page is as follows:

Error: Connection failed

An error occurred while connecting to 0.0.0.1.

   The website may be temporarily unavailable, please try again later.
   If you are also unable to access another website, please check the network/Internet connection.
   If your computer or network is protected by a firewall or proxy, please make sure that Firefox is allowed to access the Internet.

How can I prevent this additional page from opening?

Thank you in advance for your help!

Greetings from Maria

Asked by maria.kageneck 3 weeks ago

Last reply by cor-el 3 weeks ago

Pages won't load after update

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few min… (read more)

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few minutes]. I have cleared the cache & data. Chrome works ok.

Asked by markp13a 3 weeks ago

Last reply by zeroknight 3 weeks ago

Problems with the Firefox browser

Dear Sir or Madam, I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab… (read more)

Dear Sir or Madam,

I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab with allways the same content) in addition to the website that is regularly called up and also works:

Tab-Headline: Seiten-Ladefehler Fehler: Verbindung fehlgeschlagen

Beim Verbinden mit 0.0.0.1 trat ein Fehler auf.


   Die Website könnte vorübergehend nicht erreichbar sein, versuchen Sie es bitte später nochmals.
   Wenn Sie auch keine andere Website aufrufen können, überprüfen Sie bitte die Netzwerk-/Internetverbindung.
   Wenn Ihr Computer oder Netzwerk von einer Firewall oder einem Proxy geschützt wird, stellen Sie bitte sicher, dass Firefox auf das Internet zugreifen darf.


It doesn't matter which regular website I call up - it also happens when I call up the Mozilla Firefox page.

It is as if my website call is executed twice: once normally and everything is displayed correctly. And once as an extra tab with an alleged page loading error where the connection has failed.

How can I prevent these additional tabs with the error message from constantly popping up and being displayed? I have not made any other settings and Firefox has always worked perfectly so far. It doesn't happen with Google Chrome, for example - so it's not my PC.

Can you help me?

Kind regards Daniela Bohle

Asked by Dan Bo 3 weeks ago

Last reply by TyDraniu 3 weeks ago

Youtube shows old Channel Name

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about i… (read more)

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about it and they told me to check with mobile or other browsers and there it works fine, so only firefox is borking out on that one. Do you have an idea how i can solve that?

sincerly, Cammy

Asked by CammyVanny 3 weeks ago

Last reply by zeroknight 3 weeks ago

whenever i close the window i get signed out of my youtube account

Whenever i sign into youtube and then close the window when i come back ive been signed out and have to sign in again. i have "delete cookies and site data when firefox i… (read more)

Whenever i sign into youtube and then close the window when i come back ive been signed out and have to sign in again. i have "delete cookies and site data when firefox is closed" off and dont know what else to do

Asked by Starry Hankins 3 weeks ago

Last reply by zeroknight 3 weeks ago