منتدى دعم ”Firefox“

How do I clear Cookies and other junk from Firefox please? Sorry I am clueless with all this technology, a technosaur. I am 73 yrs old, never studied computers, maybe one day I'll find time, between fighting other battles with baddies...

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

I've only just recently had this issue: If I'm not already in full screen mode on my MacBook Air (Ventura 13.3.1), then I can enter and exist YouTube's full screen mode just fine. But if I'm already in full screen mode with the browser, then after going full screen with a YouTube video I can't exit. I can exit the full screen window, but then the video stays in full screen with no menu bar available etc. Instead I have to close Firefox and open again. See the attached image - I can change the size of the window but only the video screen appears. I can still use shortcuts (ctrl+tab) to navigate tabs etc.

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up and running and installed Firefox.

I have the OLD m.2 SSD set up as a flash drive, that I can plug into a USB port on my new motherboard, which has allowed me to transfer over things like My Docs and My Pics, etc.

Now I need to know what files I need to copy, from where, and to where; to restore my Firefox profile with all my bookmarks, etc.

Can anyone help me with this?

I am using the latest version of Firefox on the latest version of Mac OS Ventura, 13.3.1 (a). I wanted to have a sidebar showing the websites bookmarked in my toolbar. In researching how to do this, it said I needed to use the menu button at the top left of the address bar to do this. The only thing is I have no menu button! Can you please tell me how to add the menu botton to my address bar so I can use the options it affords. I have added a screenshot of this Firefox window so you can see there is no menu button here.

I would very much appreciate it if you would get back to me as soon as possible so I can make Firefox more workable for me.

Thanks in advance for the help!

pennyand

I am using Firefox's translate feature to translate websites so what I need to know now is how to set Firefox translate Feature to immediately and automatically translate the web pages I visit every day without me having to tell it to every time.

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page". When I go into Safe Mode, I can get to those sites. How can I get rid of this message/problem? Fire Fox has current update as does my Mac.

Hi,

I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is to "manually or force sync"...

However that does not work. I have just saved a new login on my mobile, I have manually synced or "sync now" on both my mobile and desktop, restarted both devices and still...this login does NOT appear on my Desktop.

So please help! For all I know there could be other logins saved on my mobile that don't appear on my desktop and vice versa.

I do not want to uninstall Firefox.

Kind Regards, Alex van der Merwe

Hello,

Occasionally I select a bookmark in my menu bar that has become orphaned. Once on the page, I select the "Blue Star" and then try to remove the bookmark for that page to no avail. The bookmark remains even after shutting down and restarting Firefox (sync is off). Moreover, there are some bookmarks for which the "Remove Bookmark" option is not available after selecting the Blue Star.

I know that I can delete unwanted bookmarks using the Bookmark Manager but that method is time consuming when it comes to unknown, orphaned bookmarks that one stumbles upon from time to time. The aforementioned technique for removing these orphaned bookmarks is quicker assuming it worked.

Perhaps the Blue Star could remain filled in once a page is saved and subsequently returned too. Should one wish to remove the bookmark one need only return to the page and deselect the filled in Blue Star thus returning it to its outlined form while also removing the bookmark from ones menu.

Thoughts?

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blocked. I am unable to use clubs, bags pld putters pull downs. I am using custom setting cookies, tracking, cryptominers, fingerprinters. It must be a setting and I am unable to solve my problem. If I use Brave browser my pull downs for the clubs etc works fine. I am also using the duck duck go extension in my firefox 112.0.1. Do you have any ideas? Thank you

i would like to set it so that when i put my mouse on the top of the full screen, it doesnt exit full screen. when i hover my mouse at the top, the browser tabs appear. i need to stay in full screen. please is there a setting to stop this from happening? is there a setting to make the full screen stay on until i use my keyboard?

(context: i play a browser game, agar.io, in full screen, and when im trying to go up my cursor is no longer in the game and i temporarily lose control when that bar appears. also the game window distractingly resizes itself to fit the bar. i just transferred from opera and i dont want to have to get used to this happening, even if maybe for someone who doesnt game its useful)

Whenever I right-click a YouTube video on the home page and select 'open link in new tab' followed by launching the tab in focus, the YouTube video on the corresponding tab automatically starts playing. How do I get the YouTube video on new tabs to stop automatically playing as soon as I enter the tab?

Troubleshooting steps attempted:

Disabling all add-ons. Selected block audio and video 'for the autoplay setting under Privacy & Securty. Set media.autoplay.enabled.user-gestures-needed via about:config to true

The strange part is that if I open Firefox in a clean, new profile, navigate to the YouTube website, and then right-click a YouTube video to 'open link in new tab' and then open the tab itself, the video DOES NOT automatically start playing. How do I get that same functionality on my default, main profile?

EDIT - Solved! For anybody who wants to disable autoplay follow this tutorial - https://www.youtube.com/watch?v=Xn7_PiwhG4M

Can you help me solve this problem? thanks, Stan Self

Your browser is a bit unusual...

Try disabling ad blockers and other extensions, enabling javascript, using a different web browser or turning off your VPN.