منتدى دعم ”Firefox“

Hi. The other day Firefox was playing up so I refreshed it which sorted it all out. However today I find all my saved passwords have gone. On researching this I see they may be in an old Firefox data on the desktop. Checking this there is a directory there dated 22/12/2022 which is when I did the refresh. Brilliant! But when I go into about:profiles it doesn't give me the option to "launch profile in new browser" which is what I think I need to do. Any help very gratefully received. Thank you. John

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

This issue only occurs for users using Firefox. When creating a document in our company's Google Drive environment there is a required Data Classification label that must be applied to documents and users are prompted with "To comply with policies, fill in missing fields.Fill in required fields." but when they click to apply the label the labels fail to load and they receive "Couldn't load labels. Try again." This only happens in Firefox, no other browser, but works in a Firefox private window. A fresh install of Firefox vs one that has add-ons or customization behaves the same. I'm sure it's just some setting that needs to be changed but we've been unable to figure out what tweak is needed.

Hello, I'm teaching German as a foreign language - both f2f and online via Zoom. Up until recently I could call up the websites I would need for the online training, turn off the computer to save power and when I started it again the next day, all the tabs from the previous session would automatically reappear when I started Firefox. But now I cannot click the option "Open previous windows and tabs". I really don't want to completely delete this program and start from scrap because I'm scared I might lose all the bookmarks I collected for my job over the years. So could you please help me fix this problem without having to resort to drastic measures? Thank you so very much, kind regards, Silke Eckelmann

I need FireFox to allow me to put a background behind myself in a live podcast using "ReStream". Presently it tells me that my browser does not support that action.

I'm trying to import my login data from chrome over to firefox as I'm switching browsers, but whenever I try to, it says that it has succesfully transported the files even though it hasn't. My bookmarks transfer over just fine, but my passwords don't. I have tried making a new profile and deleting the old one, going to about:config and changing signon.management.page.fileImport.enabled to true, but it still didn't work. I also tried deleting the files in firefox that store the passwords and trying again, but still nothing. I feel like I'm out of options, can anybody help here? And yes, chrome is closed

Hi all. I signed in to Firefox on a new computer but can't find my Firefox bookmarks or open tabs that I had on my previous (now dead) computer. Is there a way to recover them? Thank you!

When i opened perticular video for playing then video progress bar shows completed before playing the video.How i can fixed that issue in firefox only in the firefox browser i am facing that issue

Hi there, I have been advised of 2 data breaches by Firefox monitor, however when I click through or attempt to go in through dashboard I'm getting the 502 Bad Gateway message. Have searched through your FAQ's but they seem to apply to non Firefox sites. Can you let me know what I need to do. Thanks

Unable to use "Select All" in Yahoo email. Unable to select single email to delete without opening. Unable to delete email once opened. Unable to use any buttons above the email to move it anywhere. Unable to delete Spam and Trash folders. Can see emails and get into them but cannot do anything with them once open. Cannot send emails or attach files to them prior to attempting to send.

Hi,

When I try to access the website www.delhaize.be with both firefox for Win10 and for Li nux I get a different result. In both cases I tried in SafeMode all Extension off

With Win10 I am able to click on the language selection (French) and go on dealing with the cookies choice and continue shopping. With FF for Linux, although I click on the language button it sticks there and it is not possible to go on.

Any idea on how to troubleshoot ?

Cheers

Hello, I am not incredibly tech-savvy, so please bear with me. When I am in a Facebook container tab and I click a link to a video, a new tab opens and suddenly all the tabs I have open in Facebook start flashing. All I can do is close Firefox. If I open it again, the page is blank and the tabs have stopped flickering. Is there a solution to this problem? I have about a dozen tabs open, roughly half are in Facebook containers. Please help! Thanks.