Showing questions tagged: اعرض كل الأسئلة
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youtube short links open the wrong videos

Every time I open a link in firefox that is a youtube short, it opens up an entirely different short than I selected unless I am using a "full video" version of the link.… (read more)

Every time I open a link in firefox that is a youtube short, it opens up an entirely different short than I selected unless I am using a "full video" version of the link. I have tested this and it works fine if I copy-paste it into chrome.

Asked by Moon 1 year ago

Last reply by Booblla 1 year ago

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getting blocked from commercial web sites

Why do I get blocked from certain websites? for example, when I try to log on to my account as USPS I get the following message: You do not have permission to access thi… (read more)

Why do I get blocked from certain websites? for example, when I try to log on to my account as USPS I get the following message: You do not have permission to access this page If you have found this page in error, please contact support Reference:2935806335620971961367312269849628258120034968299102359

This has happened to some other sights as well.

Thank you.

Asked by Guz1 1 year ago

Last reply by cor-el 1 year ago

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Does Firefox need to download every PDF that is viewed on internet?

We have our downloads set to a network location, and ask to save in location. We have needed to apply the fix I found in a forum by going to about:config, browser.downloa… (read more)

We have our downloads set to a network location, and ask to save in location. We have needed to apply the fix I found in a forum by going to about:config, browser.download.improvements_to_download_panel and change value from true to false.

However, when even going to a PDF on the internet, it is automatically saving to the network location. Can this be changed?

Thank you! Nicole

Asked by nicole43 1 year ago

Last reply by James 1 year ago

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Bookmarks lost

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from … (read more)

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from today, only now I only have 11 bookmarks left out of thousands and I can't figure out how or where to restore them. I don't have any backup info on this computer since I had to wipe it completely but now it seems as though whatever sync I used has been overwritten or disrupted. My bookmarks are really important to me and I really need them back, is there anything I can do to restore them?

Asked by atalanta335 1 year ago

Last reply by cor-el 1 year ago

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Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Access denied

I've checked all the proposed solutions to the topic "access denied" and particularly one which seemed similar to mine but the offered solution didn't work. the "access … (read more)

I've checked all the proposed solutions to the topic "access denied" and particularly one which seemed similar to mine but the offered solution didn't work.

the "access denied" is the reply when trying to access the EDF site while, with the same exact configuration, the access is fully accepted with Edge or IE, after the time needed to load and Edge or IE.

Asked by mjl.lavictoire 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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SYNC DATA NOT AVAIL

SIR/ MADAM I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING G… (read more)

SIR/ MADAM

I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING GOOD

Asked by hanishsharma49 1 year ago

Last reply by Paul 1 year ago

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Bookmarks list as a dropdown button

I have a new computer and want to put my bookmarks list as a drop down button on the main menu like I had on my older computer. It is very confusing following your instr… (read more)

I have a new computer and want to put my bookmarks list as a drop down button on the main menu like I had on my older computer. It is very confusing following your instructions on how to do this. Can you help? Chuck

Asked by chuck50 1 year ago

Last reply by Terry 1 year ago

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How to link firefox profiles

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Prof… (read more)

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Profiles to the profiles in /run/media but now profiles are stored in ~/.mozilla/firefox and it doesn't understand my symbolic links, how can I do this?

Asked by playerxyt 1 year ago

Last reply by James 1 year ago

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Cannot open Reddit in regular browsing

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close t… (read more)

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close the tab. Firefox (from what I can tell) freezes completely, the buttons to close the window and minimize it do not work either and I can only close it with task manager. I went into troubleshooting mode to try and fix it myself and it works perfectly there. I went back into regular browsing mode and disabled all my addons, but the problem happened again. After this I tried clearing my startup cache and the browser still froze. Other websites like Youtube and Twitter function normally.

Asked by rawrthedinosawr1 1 year ago

Last reply by Terry 1 year ago

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VPN connection

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my … (read more)

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

Asked by Suzan Nierop 1 year ago

Last reply by Paul 1 year ago

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firefox will not fully close after windows update 22621

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and … (read more)

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and running) and I have to close.

Asked by tbryant62256 1 year ago

Last reply by jonzn4SUSE 1 year ago

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roboform lower toolbox

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggesti… (read more)

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggestions are numerous but haven't helped at all. Something somewhere has been changed and it's most unfortunate but I cannot continue with Firefox. Chrome does load the lower toolbar with no problems ever. I dislike switching but unless help comes soon, I will be forced to. I am on Firefox all day every day and am slowly moving up through coding systems.

Asked by willowcamp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago