منتدى دعم ”Firefox“

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Text missing from buttons and other items on one website [ renderosity.com ].

Text returns if I restart Firefox in troubleshooting mode.

Text remains absent if I disable all extensions and restart Firefox.

Text remains absent if I clear the cache.

Text remains absent if I refresh Firefox.

Text remains absent if I clear the startup cache.

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro

I am unable to search through tags in firefox address bar as explained here in this documentation https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox

with that said, the problem is only with "+ tagname" not working, as I am able to filter through bookmarks using "* bookmark" and history and tabs. However, for tag search with "+", firefox doesn't work.

Kindly help,

Here is some additional information I collected based on other similar issues that might help.

Not, sure if the search byTag function is removed from Firefox or not ??

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regular basis.

Since I switch to Firefox I am not able to successfully get on the website. The website is HTTPS://broward.overdrive.com or HTTPS://www.overdrive.com, a division of the Broward County Library in Florida.

I continue to get the Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT. When I click “Accept the Risk and Continue button, Firefox then just returns to the original error screen. I noticed it also adds the site to the Firefox Certificate Manger. I had like 20 of the site listed in the certificate manager. I removed all but one, but each time I click the “Accept the Risk and Continue button it adds another exception to the manager but I am still not able to successful reach the site.

I have been using overdrive.com for at least 6 months and it was working with no issues until I switch to Firefox, so the website is not the problem.

I am using Windows 10 as an operating system on my desktop.

Please help me get back my access to this library website.

Thanks, Jim McGuire

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a while ago with no problems until yesterday.

Starting yesterday, Gmail started getting a bit choppy with me in Firefox on my home connection. Google chat, if it loads at all, will very quickly tell me that it is unable to connect to individual conversations. Indeed, the windows for those conversations will not even load. This is the same regardless of whether I try to load chat through the main Gmail window or if I try to load chat directly at chat.google.com. The site works fine when I test it through Chrome. I have tried clearing cookies and refreshing the site data. It does not seem to matter if I am in incognito mode, so I don't think this is an extension problem. I've added exceptions for my antivirus, so I don't think it's that either.

The REALLY odd thing, however, is that the problem apparently seems to appear only when I am using Firefox and I have my computer connected to my router over ethernet. Firefox loads chat fine when my computer is just on wi-fi (and, again, seems to be fine regardless of whether I'm on ethernet or wi-fi when it comes to Chrome).

I'm not quite sure what to make of this. Other websites seem to be loading in Firefox as normal, regardless of whether I'm on ethernet or wi-fi. Perhaps the only other notable connection problem is that I have had problems with buffering on Spotify that has cropped up at roughly the same time (this one happens on both Chrome and Firefox).

It may well be that my ethernet cable got damaged somehow overnight, but given the fact that other websites have been fine and that I load Gchat fine when using Chrome, I figured I'd ask here to see if there is something I can check on the software side of things because given the setup up in my apartment, restringing a new ethernet cable would be a bit of a hassle. I'm happy to provide any additional information or logs that I can, but I only consider myself an educated layperson when it comes to computers, so I'm not sure what to attach that could be helpful.

Thank you in advance!

Hello, (we are using the latest FF) due to technical requirements we share the same Firefox with our children. We use the primary/master password to access all passwords but FF asks for it just once at the very begin. Once we type the primary/master password in FF never asks again what means that our children can use them as well. Is there any setting in FF that will ask for the primary/master password every time we access password protected web page ?

Using govt EFTPS to make payroll deposits. Cannot log in. Their "Help" says cannot use SSLB3. Must use CLS 1.1 or CLS 1.2 I have absolutely NO idea what they are talking about.

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it still affects the browser (menues etc) despite me having the settings locked on light-mode.

When I login to the FAA AMCS application if there is a message to be read, clicking on the "View" button causes a pop up window to appear greyed out that disables Firefox browser? I should be able to click a button on the window that says "Confirm" to indicate I've seen the notice, but I have to actually close Firefox, login from a different browser to be able to click on that message in order to return to Firefox in order to login again to their site.

My workflow in Firefox involves 100's of open tabs pertaining to work, personal etc. I regularly bookmark all the abs using the 'bookmark all tabs' feature in the Bookmarks drowdown (or the equivalent 'select all tabs' -> 'bookmark all tabs' by rightclicking on a tab) which offers the option of saving the tabs in a new folder name I specify. As of the last couple of weeks, the option to enter a folder name no longer exists. I've attached a screenshot of the current pop-up when I choose 'bookmark all tabs'.

Perhaps related: this may have started occuring after I upgraded to the latest version (v. 101.0 on MacOs 12.4 on Macbook Pro) or the timing may be a coincidence.

Saving the 100s of bookmarks every week is an essential part of workflow; I've been doiong it for years, and I really need to have this ability back. Please help me debug this.

Thanks!

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried emptying cookies and caches.

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers to select as default. I downloaded it. I selected "make it my default browser". But it isn't. It's still duckduckgo.

I was having problems with my email and was looking more closely at those settings as well as firefox/ deleted cache, cookies , etc. 5 months ago my email was hacked so I am being extra cautious....

I just discovered there are many items listed that say to save the application. I do not recall adding these.... How did they get there? I recall whatever was listed I chose that I be asked what to do with it. Here is a screenprint so you can see what the items are. I use Linux. The only change I made after seeing this is to ask me about anything not listed. The answer had been to save. Should I change them all to ask me? Most of the items I do not use and or know what they are. Thanks ! [email-removed]

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Hi got this error message:

1654435115415 FirefoxAccounts TRACE initializing new storage manager 1654435115416 FirefoxAccounts TRACE starting fetch of json user data 1654435115418 Sync.Status INFO Resetting Status. 1654435115418 Sync.Status DEBUG Status.service: undefined => success.status_ok 1654435115422 Sync.SyncScheduler TRACE Setting SyncScheduler policy values to defaults. 1654435115422 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1654435115423 Sync.Service INFO Loading Weave 1.103.0 1654435115424 Sync.Engine.Clients DEBUG Engine constructed 1654435115425 Sync.Engine.Clients DEBUG Resetting clients last sync time 1654435115429 Sync.Engine.Addons DEBUG Engine constructed 1654435115436 FirefoxAccounts TRACE finished fetch of json user data - took: 20 1654435115437 FirefoxAccounts DEBUG reading secure storage with existing: [] 1654435115437 FirefoxAccounts TRACE starting fetch of user data from the login manager 1654435115444 FirefoxAccounts DEBUG secure read fetched items: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1654435115444 FirefoxAccounts TRACE initializing of new storage manager done 1654435115478 Sync.Engine.Addons DEBUG SyncEngine initialized: addons 1654435115482 Sync.Engine.Bookmarks DEBUG Engine constructed 1654435115514 Sync.Engine.Bookmarks DEBUG SyncEngine initialized: bookmarks 1654435115517 Sync.Engine.Forms DEBUG Engine constructed 1654435115521 Sync.Engine.Forms DEBUG SyncEngine initialized: forms 1654435115523 Sync.Engine.History DEBUG Engine constructed 1654435115526 Sync.Engine.History DEBUG SyncEngine initialized: history 1654435115528 Sync.Engine.Passwords DEBUG Engine constructed 1654435115533 FirefoxAccounts DEBUG FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com 1654435115533 Sync.Engine.Passwords DEBUG SyncEngine initialized: passwords 1654435115535 Sync.Engine.Prefs DEBUG Engine constructed 1654435115536 Sync.Engine.Prefs DEBUG SyncEngine initialized: prefs 1654435115537 Sync.Engine.Tabs DEBUG Engine constructed 1654435115538 Sync.Engine.Tabs DEBUG SyncEngine initialized: tabs 1654435115538 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1654435115555 Sync.Engine.CreditCards DEBUG Engine constructed 1654435115637 Sync.Engine.CreditCards DEBUG SyncEngine initialized: creditcards 1654435115651 Sync.Engine.Extension-Storage DEBUG Engine constructed 1654435115735 Sync.Engine.Extension-Storage DEBUG SyncEngine initialized: extension-storage 1654435115736 Sync.Service INFO Mozilla/5.0 (X11; Linux x86_64; rv:101.0) Gecko/20100101 Firefox/101.0 1654435115740 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1654435115740 Sync.AddonsReconciler DEBUG Adding change listener. 1654435115741 Sync.Engine.History.Tracker INFO Adding Places observer. 1654435115751 FirefoxAccounts DEBUG FxAccountsProfileClient: Initialized 1654435115752 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1654435115752 FirefoxAccounts DEBUG getOAuthToken enter 1654435115753 FirefoxAccounts TRACE getCachedToken returning cached token 1654435115753 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1654435115754 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1654435115764 FirefoxAccounts INFO fetching updated device list 1654435115776 Sync.Service DEBUG User-Agent: Firefox/101.0 (Linux x86_64) FxSync/1.103.0.20220530192118.desktop 1654435115777 Sync.Service INFO Starting sync at 2022-06-05 15:18:35 in browser session rSwzzIoqCLB3 1654435115777 Sync.Service DEBUG In sync: should login. 1654435115777 Sync.Service INFO User logged in successfully - verifying login. 1654435115779 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1654435115779 Sync.Status DEBUG Status.login: success.login => success.status_ok 1654435115780 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1654435115780 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1654435115780 Sync.SyncAuthManager INFO Getting sync key 1654435115781 Sync.SyncAuthManager INFO Getting a sync token from: https://sync.joelmueller.ch/1.0/sync/1.5 1654435115781 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1654435115781 FirefoxAccounts DEBUG getOAuthToken enter 1654435115781 FirefoxAccounts TRACE getCachedToken returning cached token 1654435115781 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1654435115782 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://sync.joelmueller.ch/1.0/sync/1.5 1654435115782 Services.Common.RESTRequest DEBUG GET request to https://sync.joelmueller.ch/1.0/sync/1.5 1654435115798 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1654435115878 Services.Common.RESTRequest DEBUG GET https://sync.joelmueller.ch/1.0/sync/1.5 200 1654435115878 Services.Common.TokenServerClient DEBUG Got token response: 200 1654435115878 Services.Common.TokenServerClient DEBUG Successful token response 1654435115879 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1654435115879 Sync.Status DEBUG Status.login: success.status_ok => success.login 1654435115879 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1654435115880 Sync.SyncAuthManager DEBUG _findCluster returning https://sync.joelmueller.ch/1.5/4/ 1654435115880 Sync.SyncAuthManager DEBUG Cluster value = https://sync.joelmueller.ch/1.5/4/ 1654435115880 Sync.SyncAuthManager DEBUG Setting cluster to https://sync.joelmueller.ch/1.5/4/ 1654435115880 Sync.Service DEBUG Caching URLs under storage user base: https://sync.joelmueller.ch/1.5/4/ 1654435115882 FirefoxAccounts INFO Already fetching device list, return existing promise 1654435115987 Sync.Resource DEBUG GET fail 401 https://sync.joelmueller.ch/1.5/4/info/collections 1654435115987 Sync.Resource WARN GET request to https://sync.joelmueller.ch/1.5/4/info/collections failed with status 401 1654435115987 Sync.Service WARN 401: login failed. 1654435115987 Sync.SyncAuthManager DEBUG _findCluster has a pre-existing clusterURL, so fetching a new token token 1654435115987 Sync.SyncAuthManager INFO Getting sync key 1654435115988 Sync.SyncAuthManager INFO Getting a sync token from: https://sync.joelmueller.ch/1.0/sync/1.5 1654435115988 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1654435115988 FirefoxAccounts DEBUG getOAuthToken enter 1654435115988 FirefoxAccounts TRACE getCachedToken returning cached token 1654435115988 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1654435115988 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://sync.joelmueller.ch/1.0/sync/1.5 1654435115988 Services.Common.RESTRequest DEBUG GET request to https://sync.joelmueller.ch/1.0/sync/1.5 1654435116004 Services.Common.RESTRequest DEBUG GET https://sync.joelmueller.ch/1.0/sync/1.5 200 1654435116004 Services.Common.TokenServerClient DEBUG Got token response: 200 1654435116005 Services.Common.TokenServerClient DEBUG Successful token response 1654435116005 Sync.Status DEBUG Status.login: success.login => success.login 1654435116005 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1654435116005 Sync.SyncAuthManager DEBUG _findCluster returning https://sync.joelmueller.ch/1.5/4/ 1654435116005 Sync.SyncAuthManager DEBUG Cluster value = https://sync.joelmueller.ch/1.5/4/ 1654435116005 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1654435116005 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1654435116006 Sync.ErrorHandler ERROR Sync encountered a login error 1654435116006 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1654435116007 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1654435116007 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1037:15) JS Stack trace: onNotify@service.js:1037:15 1654435116008 Sync.Service DEBUG Not syncing: login returned false. 1654435116009 FirefoxAccounts INFO Already fetching device list, return existing promise 1654435116010 FirefoxAccounts INFO Already fetching device list, return existing promise 1654435116260 FirefoxAccounts INFO Already fetching device list, return existing promise

My firefox-syncstroage.toml looks like this

1. Example MySQL DSN:

database_url = "mysql://firefox:XXX@localhost/syncstorage_rs"

1. Example Spanner DSN:
2. database_url="spanner://projects/SAMPLE_GCP_PROJECT/instances/SAMPLE_SPANNER_INSTANCE/databases/SAMPLE_SPANNER_DB"

"limits.max_total_records"=1666 # See issues #298/#333 master_secret = "TOKEN"

1. removing this line will default to moz_json formatted logs (which is preferred for production envs)

human_logs = 1

1. enable quota limits

enable_quota = 0

1. set the quota limit to 2GB.
2. max_quota_limit = 200000000

1. Example Tokenserver settings:

disable_syncstorage = false tokenserver.database_url = "mysql://firefox:XXX@localhost/syncstorage_rs" tokenserver.enabled = true tokenserver.fxa_email_domain = "api.accounts.firefox.com" tokenserver.fxa_oauth_server_url = "https://oauth.accounts.firefox.com/v1" tokenserver.fxa_metrics_hash_secret = "TOKEN" tokenserver.test_mode_enabled = false

1. cors settings

cors_allowed_origin = "localhost" cors_max_age = 86400

So I uninstalled and reinstalled Firefox because it keeps freezing and crashing after a Windows update. My thought process was that it was alright for me to do it since I can always log in and have my bookmarks and other stuff synched. But now I don't see any option that lets me recover all my data. Did I messed up and threw away my years worth of data or can I still recover them?

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.