Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

WE Transfer icon in ribbon bar at top of Firefox on Mac shows up as blue exclamation point in circle?

Just transferred from old MacBook Pro to new one. Successful migration except: The icon for the WE Transfer service doesn't show up in the narrow black ribbon at the t… (read more)

Just transferred from old MacBook Pro to new one. Successful migration except: The icon for the WE Transfer service doesn't show up in the narrow black ribbon at the top of the Firefox page - instead there's a blue exclamation point in a blue circle. Clicking the blue circle/exclamation point takes me to the WE Transfer page. What do I need to do to get the actual icon to replace the blue circle/exclamation point? Thanks in advance.

Asked by stevel2 17 hours ago

Repeated Installation Requests

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version. … (read more)

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version.

Do you issue updates daily, or is there something wrong with my Firefox installation or is it something else?

Thank you.

Asked by Jerry Wiener 2 weeks ago

Last reply by zeroknight 2 weeks ago

How to Keep macOS Awake During Firefox Downloads?

Hello, Firefox currently does not prevent macOS from going to sleep when a download is active. How do I know this? 1) I downloaded a file from the internet. 1.5 GB in s… (read more)

Hello,

Firefox currently does not prevent macOS from going to sleep when a download is active.

How do I know this? 1) I downloaded a file from the internet. 1.5 GB in size. 2) I opened a Terminal window in macOS, and ran `pmset -g`. 3) I searched for "sleep" in the "Currently in use:" list, and checked if Firefox was listed. It was not.

Is there a setting that I can enable that I can download to make this happen?

I think extensions don't have the capability to prevent macOS from going to sleep. Correct me if I'm wrong.

A quick fix for now would be the `caffeinate`-command in the Terminal-app, but I think this is very resource-wasteful.

Thank you in advance! Kind regards.

Asked by Oushima 11 hours ago

Firefox not updating

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running th… (read more)

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Asked by malcolmmcp 6 days ago

Last reply by James 6 days ago

How to set up two copies of firefox on MacOS? (Not two profiles).

Hi there. I love Firefox, but I have an issue at the moment where I have one copy set up on my Mac, and it has two profiles. However, I'm running into regular problems wh… (read more)

Hi there. I love Firefox, but I have an issue at the moment where I have one copy set up on my Mac, and it has two profiles. However, I'm running into regular problems where they're both open and they can't quit, or they crash, or they want updates, the other one, and then it has to be restarted and can't open web pages for stuff like that.

A little bit more about my setup. I have two admin accounts on my Mac and an applications folder with Firefox in it. Then each of my Mac accounts has a version of Firefox with a different profile.

I'm about to do a clean install of macOS with the two admin accounts. I want to install Firefox correctly this time. How do I have two entirely separate copies of Firefox running on my Mac in the two admin accounts? I just don't want their threads to be mixed or them to be updating each other or anything like that.

Absolutely love Firefox, but this has been quite a big issue for me and I'd love some advice here. Thank you.

Additional note, I followed the link below the first time I setup to create two profiles, but that didn't quite do what I wanted.

https://support.mozilla.org/en-US/questions/1127836

Asked by me.play 6 days ago

Last reply by zeroknight 6 days ago

Windows 7 support

Dear Mozilla: It is SAD that the OS I have will no longer be supported due to exploits. Considering the # of exploits, backdoors, poor coding, etc., in the later Window… (read more)

Dear Mozilla:

It is SAD that the OS I have will no longer be supported due to exploits.

Considering the # of exploits, backdoors, poor coding, etc., in the later Windows OS versions - 1 would truly think that supporting the older and MUCH more secure Windows OS's would be wise.

Yes, they have "holes", but overall much fewer than current OS's.

Plus, the bad actors are very busy exploiting 10 & 11 and pretty much have ignored the prior versions.

Question... what if a major exploit is found that affects all OS's from 11 down to unsupported?

Will Mozilla make sure to supply a patch to the unsupported due to the danger of the new & serious "hole" found?

I vote... it would be wise to maintain a small contingency of legacy developers to help those who cannot buy new systems or flat out HATE the UI & UX of the 10 & 11.

Makes sense?

Asked by scottie916 4 days ago

Last reply by James 4 days ago

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Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 6 months ago

Last reply by James 5 months ago

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Install Firefox on Windows 11

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps fro… (read more)

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps from third parties. I think MS does this on purpose.

Asked by nansandomeng 1 year ago

Last reply by James 1 year ago

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Change Firefox profile Language

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settin… (read more)

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Asked by Gurpreet 1 year ago

Last reply by cor-el 7 months ago

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Unable to install Firefox for Chromebook

I just got a chromebook from my work, and I'm unable to install firefox. I've tried searching for firefox download and clicked on the top result from Mozilla, but once it… (read more)

I just got a chromebook from my work, and I'm unable to install firefox. I've tried searching for firefox download and clicked on the top result from Mozilla, but once it has finished downloading, I try clicking on the freshly downloaded folder but that just lets me see the folders and files within the big folder. I haven't had this experience before when trying to download firefox, but I'm also fairly new to using a chromebook. So I'm not sure if my issue is with the chromebook/OS, or maybe since it's through my work, I'm limited in what apps I can download? Any advice would be greatly appreciated. I'll do my best to attach a screenshot of the folder that appears.

Asked by rocksofshame 1 year ago

Last reply by Paul 1 year ago

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Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (read more)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Asked by nikbj303 1 year ago

Last reply by hengwz07 1 year ago

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About enabling QR code in the address bar

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date. … (read more)

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Asked by jyunmo1910 6 months ago

Last reply by cor-el 6 months ago