Showing questions tagged: اعرض كل الأسئلة
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Firefox restart is slow

I've been noticing lately that Firefox takes a while to start loading pages after it requests a restart or recovers from a crash. I've followed all the advice in the for… (read more)

I've been noticing lately that Firefox takes a while to start loading pages after it requests a restart or recovers from a crash.

I've followed all the advice in the forums including disabling session restore, but the problem persists.

It seems to be doing a lot of disk activity when it restarts either after requesting a restart or if it crashes and I start it again.

Anything I can do to address this issue?

Asked by mahadevan.k 2 years ago

Last reply by jonzn4SUSE 1 year ago

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Cannot log into hotel wifi using Firefox

I travel for work and often stay at IHG properties (Holiday Inn, etc.). I have Firefox as my default browser; version 99.0. I cannot login to their wifi using Firefox; I … (read more)

I travel for work and often stay at IHG properties (Holiday Inn, etc.). I have Firefox as my default browser; version 99.0. I cannot login to their wifi using Firefox; I have to copy the address and paste it into Google Chrome and after confirming my information I am able to browse normally until the next day; It must reset at some point.

This is the web address for the network login: https://www.msftconnecttest.com/redirect

I read this article about Captive portal detection: https://support.mozilla.org/en-US/questions/1314194 I change the setting per the article hoping it would take care of my concern but it did not.

Thank you!

Asked by Tim 2 years ago

Last reply by cor-el 1 year ago

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My homepage keeps changing back to MSN.com

I have tried multiple times to just change my homepage. I am coming from Chrome, but I used to use Firefox a lot. I am going into my preferences almost daily to change my… (read more)

I have tried multiple times to just change my homepage. I am coming from Chrome, but I used to use Firefox a lot. I am going into my preferences almost daily to change my homepage to just the standard firefox home, because I thought I was just crazy. It will not save my preference though, and I have no clue why. I do not have any extensions enabled or installed other than the ones that come with a fresh install of firefox. I even have those disabled right now. I have some themes downloaded, but I only am using the one provided my Mozilla. Nothing is allowing to save changes.

I will change it, and for like the next few times I open my browser, it will be saved, but after a day, its gone. I still have no clue as to why.

Can anyone help out?

Asked by Mariocraft95 2 years ago

Last reply by cor-el 2 years ago

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Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (read more)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 2 years ago

Last reply by James 2 years ago

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Security Key issue for FB login

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial… (read more)

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial login just enough time to enable a 2 step challenge for which I selected SMS, NOT any security key via USB. As you can see in the picture, every time when I try to login (or switch in FB from a backup account into the primary), I'll get this message. Now it's stating that it's a Firefox/Mozilla request but it only appeared after my FB was hacked, never before. Could a developer/SME please take a look at this? Current Version 99.0.1 (64-bit)

Cheers, and TIA! T.B.

Asked by tbuettner1 2 years ago

Last reply by cor-el 2 years ago

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Ca nnot use interactive map of my municipality as I use to prior to Firefox update

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.o… (read more)

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

Asked by phil_brennan 2 years ago

Last reply by FredMcD 2 years ago

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Browser out of date

When I try to log into chase.com, I'm told my (FireFox) browser is out of date, but I am running the latest version. What can I do? … (read more)

When I try to log into chase.com, I'm told my (FireFox) browser is out of date, but I am running the latest version. What can I do?

Asked by bdoub01 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Kroger.com says I have ad blockers or pop ups - don't think I do

I use this site every week to purchase groceries for multiple people. Suddenly this week, I am disallowed from entering the site because of ad blockers or pop ups. I ha… (read more)

I use this site every week to purchase groceries for multiple people. Suddenly this week, I am disallowed from entering the site because of ad blockers or pop ups.

I have gone into Mozilla settings and included the Kroger address and an exception. I have cleared the cache. I have rebooted several times. Using Windows 11 laptop. I do not have any other browsers installed. I used AVG Security and Norton VPN, but nothing has changed since I last used Kroger.com.

Any ideas would be greatly appreciated.

Asked by Melissa 2 years ago

Last reply by FredMcD 2 years ago

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Phone Number Reformatting in Autofill

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accep… (read more)

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accept phone numbers with the prefix as valid. When will this be fixed?

Asked by js-3410 2 years ago

Last reply by VICKIANDWESS 1 year ago

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2 step verification can not turn off

2 step verification can not turn off I have been working on this problem for days read help files you tube video asked our administrator 2 step is turned off for the who… (read more)

2 step verification can not turn off I have been working on this problem for days read help files you tube video asked our administrator 2 step is turned off for the whole company. It is affecting only one of my 4 computers. The setup will not show a button to turn it on or off and no pop up ever. Firefox and Chrome same problem.

Asked by mcollins2 1 year ago

Last reply by cor-el 1 year ago

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Bookmarks aren't showing in toolbar

Today after booting up my computer, I found that none of my bookmarks were appearing in the toolbar. They're still appearing in the bookmarks menu under "Bookmarks Toolba… (read more)

Today after booting up my computer, I found that none of my bookmarks were appearing in the toolbar. They're still appearing in the bookmarks menu under "Bookmarks Toolbar," and "Bookmarks Toolbar Items" is still where it should be in the Customize screen. I also confirmed that the toolbar is still marked as "Always Show." In fact, other items (such as the main bookmark menu itself) still show up on the toolbar. It's only all my bookmarks that are missing.

I've also tried:

  • Exiting and restarting Firefox
  • Turning settings on and off (i.e., setting the toolbar to "Never Show" and then turning it back)
  • Rebooting my computer

Asked by prkessler 2 years ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Sound and videos are stuttering when clicking other stuff.

The title already says it all. Whenever i have some sound or video running in any tab, clicking on certain things like other videos or animated stuff in the same tab or a… (read more)

The title already says it all. Whenever i have some sound or video running in any tab, clicking on certain things like other videos or animated stuff in the same tab or another one causes a small interruption in the sound/video. Clicking a lot of times results in sound and video stuttering. I does not appear when i just click another link.

I already tried updating firefox, reinstall firefox, even downgrading firefox. This problem only appears in firefox and only on this device. I would be very thankfull for some advices, because this is really annoying.

Asked by doering71 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

Feedback to Firefox team & WARNING to its users

On Firefox for Windows (on Windows 11 release 99.0.1), the first setting in Settings is "Open previous windows and tabs". This is incorrect. It doesn't do this. When chec… (read more)

On Firefox for Windows (on Windows 11 release 99.0.1), the first setting in Settings is "Open previous windows and tabs". This is incorrect. It doesn't do this. When checked, upon startup, it will restore one window, its tabs, & maybe its sessions (?), and it will send all the other Windows & their tabs to the bit bucket.

Users: KNOW & HEED this warning! Team: Please take what you've already done for that window and merely do it also for the rest of them? In the mean time, please change the wording to something like "Open one of the windows and its tabs". Ideally, identify which window has been chosen for this.

Thanks, and be well.

Asked by Bill Crews 2 years ago

Last reply by cor-el 2 years ago

  • المُؤرشفة

Not getting Notifications in Messenger

I have always counted on the Notifications in Messenger to tell me when someone: posts a reply to any of my posts, mention my name, tag me ETC. I am not getting new Noti… (read more)

I have always counted on the Notifications in Messenger to tell me when someone: posts a reply to any of my posts, mention my name, tag me ETC.

I am not getting new Notifications in Messenger currently.

I KNOW there were replies to some of my own posts on my own facebook, but I have not received any Notifications in Messenger of these new posts.

I have searched and searched and keep getting help with things to do things that are NOT there, like a profile picture in the upper left...there IS no profile upper left!

This feature has seemly been fading as time goes on, used to get lots of Notifications in Messenger some time ago, and then it seems less and less.

I have received emails asking why I did no reply?

I would like to receive these Notifications in Messenger fully or at least have some control.

I am reading messenger on a disk top in Win 10 in Firefox 99.

Rich

Asked by racprops 2 years ago

Last reply by karv9 1 year ago

  • المُؤرشفة

Firefox modules in about:third-party disappeared

Hello, i recently want to check something in Firefox and noticed that in about:third-party where some modules were installed. I have no knowledge about these kind of st… (read more)

Hello,

i recently want to check something in Firefox and noticed that in about:third-party where some modules were installed. I have no knowledge about these kind of stuff. There were like up to 10 modules with the sign that there were not signed.

So I wanted to check it on the next day. But these modules disappeared now.

The questions are: Is it normal that these modules disappear? Is it normal that some module are unsigned?

Thanks for help!

Asked by ddies839 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • المُؤرشفة

Bookmark Toolbar

Windows auto-updated and my bookmark toolbar disappeared I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, wh… (read more)

Windows auto-updated and my bookmark toolbar disappeared

I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, where they usually are and I can't put them back.

Asked by TFMD2 2 years ago

Last reply by cor-el 1 year ago