منتدى دعم ”Firefox“

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is it possible for the data collected by that ADDON to be transmitted over the internet to either the ADDON maker or any other unknown recipient? Or is it that they indeed are collected but stored and processed locally on my computer and never transmitted elsewhere?

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.)

It’s ID is dgnria_pro.firefox@nuance.com

Now we have done some modification to the same extension, while publishing it shows error as “Duplicate add-on ID found.”

Earlier we have used same ID for the Firefox extension in the year 2018.

Currently we have opened new account with same ID “dgnria_pro.firefox@nuance.com” and faced the mentioned issue.

We are expected to publish our extension with the same extension id as we don’t want our existing customers get affected.

Is there any way with which extension id “dgnria_pro.firefox@nuance.com” can be deleted from backend , so that we can reuse it.

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Hello! I recently lost access to my mail address and can thus no longer use it. This address is linked to my firefox account and since I haven't added a secondary mail yet, I can't change the primary address or add a new address because all actions require a security code that is send to my now defunct mail address.

I could really need your assistance.

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Would be nice if someone from Mozilla could build this into the browser, so users can easily change their Time Zone.

( Timezone Difference: The time zone of your browser is UTC while your request IP location timezone is different. )

Currently have privacy.resistFingerprinting on which is giving website the UTC time zone. How do I change this without disabling the setting.

Can I go into About:Config and add a new timezone?? that the Javascript request will find.

I have a YouTube loading problem, it works on all other browsers except Firefox. When you go to the YouTube homepage, the whole screen is blank with black and grey colours, on the homepage no video loads, no words on the screen, no ads, just blank. it works like normal on Chrome,Opera,Internet Explorer.

I am on windows 8, all blockers are off, on the latest version 115.9.1. no other problems on my PC.

Any ideas, Thanks

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Hello I'm from Poland , so i go straight to the points : - since last updates i cant login to my ban account - i cant login, use my credit card With all respect .... i have been using Firefox fot like 7 years , never had problems , but nowis just shit show

DONT tell me reset my PC DONT tell me delete cookies DONT TELL me reinstall windows DONT tell me reset you PC

.. reset you cookies , and all password saved  :D i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

wait ,, again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

wait again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

.... and many more your's advices

just after freaky update... like seriously ?

i give you , 2 weeks , if after that i still cant log to my bank account, and others, well.. we dotn gonna see each other again i guess

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference?

Also, I realized that:

```browser.tabs.warnOnClose False``` Does this option activates warn when closing the tab? If your answer is yes, it is not working at all.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to click on these and open them up. This is driving me nuts. I can open them on Google Chrome or Safari.

Hi,

regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affected or all versions are affected like 102.x ?

Regards

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.