منتدى دعم ”Firefox“

Firefox keeps crashing randomly, sometimes at startup, and sometimes just in the middle of a session. Sometimes just one tab will crash, and other times it'll be the entire browser. I ran it in troubleshoot mode and it still crashed, so it's not caused by an extension or anything. It never used to do this before and I don't understand what's causing this issue.

Just within the past few days, Firefox no longer allows me desktop computer access to my email account with wowway.com. However, both Chrome and Edge do. WOW's customer support person said that Firefox is causing the problem. I really like Firefox and hope that this issue can be resolved. Thank you. Clare Abt

Hi,

I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details of the problem:

• Error Message in Console: Uncaught out of memory
• Memory Usage Observed: Using about:processes, I noticed that Firefox's maximum memory usage caps at around 7GB.
• System Specifications: The machine running Firefox has 128GB of RAM, so there should be plenty of memory available.
• Firefox Version: 126.0a1

Given the significant amount of RAM available on my machine, it seems unusual that Firefox would hit a memory limit at just 7GB. I suspect there might be a bug or a misconfiguration causing this issue.

Can you please assist in diagnosing and resolving this problem? Are there any settings or configurations I should adjust, or is this a known issue with the current version of Firefox?

Thank you for your help.

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr version since it has a more current version of windows. I tried deleting all cookies and cache, starting in safe mode, disabling ad-blocking on YouTube but nothing worked. I'm thinking of rolling back to the previous update but would rather have this problem fixed.

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten rid of anything that could cause issues. I disabled duckduckgo (see attached pic of my current extensions). I'm also updated to the latest version (see pic). It's also happening on my desktop and my laptop pc's. I do IT work and computer repair professionally and I'm out of things to try here! Can you help me with this issue?

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Firefox Can’t Open This Page https://varian.lightning.force.com/lightning/r/BigMachines__Quote__c/a358a0000033Y1XAAU/edit?inContextOfRef=1.eyJ0eXBlIjoic3RhbmRhcmRfX3JlY29yZFBhZ2UiLCJhdHRyaWJ1dGVzIjp7InJlY29yZElkIjoiYTM1OGEwMDAwMDMzWTFYQUFVIiwiYWN0aW9uTmFtZSI6InZpZXciLCJvYmplY3RBcGlOYW1lIjoiQmlnTWFjaGluZXNfX1F1b3RlX19jIn0sInN0YXRlIjp7fX0%3D&count=1

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this

mr stephen bird

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to connect again. I have disconnected enhanced tracking. Google Chrome does not have this problem. Please help me find a solution. Thanks, Sharon

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

I recently swapped to Firefox (113.0) from Chrome.

I'm trying to open my employer's website (https://www.accenture.com/us-en) but it doesn't load on Firefox.

It's not an internet issue as I can open up Edge and it will load instantly. Firefox gives the "this page is slowing down Firefox" message

I tried turning off my extensions (I have uBlock) without it making a difference.

Why does Firefox hang when using wetranfer.com for large files? What? You don't want to get along with everybody?

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

MY INBOX HAS CHANGED IN ITS APPEARANCE WHERE AS THE SIZE OF THE SPACE FOR THE EMAILS ALLOWS ONLY FOUR EMAILS TO BE VIEWED ON THE WHOLE SCREEN. I USED TO SEE MAYBE TEN. ALSO THE TOP OF THE SCREEN HES BECOME VERY LARGE WHICH CUTS DOWN ON THE AMOUNT OF INFORMATION I RECEIVE. I HOPE I MADE MYSELF CLEAR. THANK YOU RON