منتدى دعم ”Firefox“

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

I reinstalled Windows because my Windows got basically completely corrupted, I tried to log in to Firefox after reinstalling and it won't retrieve the bookmarks I had until 15 or 16 June, please help I can't get them back

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

How to download the format in the main qa of the is sangu question regarding your to show the subjective other in the same line you can't be in the same direction.

So After today update i lost my session, all the tabs gone. All i can do i going through miles of history. No recent closed windows no session restore. Had it on my phone - managed to get one (no option to send all to device, only one by one) but the moment it synced gone there as well, apart the one i sent to device, of course. 127.0 64bit.

A firefox support article told me to reinstall firefox from snap on ubuntu, without mentioning anything about the profile, settings, and bookmarks. Now everything is gone.

Is there any way to recover my local profile?

I don't think it was synced properly with my other devices

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

I'm using Ubuntu 24.04 and just reinstalled for unrelated reasons. I'm trying to copy my Firefox profile over from my backup to the new installation.

I used the Ubuntu Snap store to install Firefox and put my old profile in -- this is the one that I was using on my previous Ubuntu 24.04 installation just a couple days ago -- and everything seems fine, but I do see this error message:

[ERROR error_support::handling] suggest-unexpected: Error opening database: Incompatible database version: 18

It gets printed when I type things in the search bar, so it seems related to some sqlite database related to history and autocompletion.

Is there a way to fix this? I'm fine with just deleting it, so long as the other parts of the profile remain.

(This is a strange error, since after all I was using the exact same setup -- Firefox on Ubuntu 24.04, installed via snap -- just a couple days ago, and it was, as far as I know, up-to-date.)