منتدى دعم ”Firefox“

Hello,

I have an issue when i download a .docx file and want to open it straight from dowloads it automatically opens the file in Acrobat Reader. Is there a setting that would let me change that? My default apps in windows setting are setup correctly and it also shows the correct icon in the dowloads list. I use Office365.

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered no other websites that have the same problem.

I am able to access the Amazon website on three other browsers - Edge, Brave and DuckDuckGo - with no problems and normal loading speed. I don't use Chrome, so I can't speak to that.

I've tried clearing the cache and that did not help. I had a Firefox update installed a couple of days ago. Don't know how long it had been sitting there, as Firefox is almost always open and doesn't have the opportunity to update until I close everything and restart my computer, which I did a couple of days ago.

Windows 10 on a Dell pc/laptop. Firefox Version 126.0 (64-bit).

Any ideas on how to fix?

When using some websites that ask for browser permission to use your location, the location is wrong.

I recently moved more than 2000 miles, and when I use Google Maps in Firefox on my Windows laptop, its "current location" (as in, the blue dot that appears once I give Google Maps permission to use my location) is always at my old address rather than my new one.

After some digging, I discovered https://mylocation.org/, which was very helpful in that it informed me of two different types of location lookup. One of them, based on my IP address, works like a charm and shows me at my new address. The other, called "Browser Geolocation", shows my old address. And I've confirmed that this information varies from browser to browser: Firefox is wrong, Chrome is correct, Edge is correct, Brave is wrong.

This must mean that the browser stores some kind of information somehow about my location, right? How do I update this so that it matches the public IP address location?

I was advised to use the Authenticator.cc extension for my Firefox browser on Windows 10 PC, I can't get it to run. It downloads but will not then do anything. I can't get the icon into the menu bar, I can't scan a QR code, it just will not perform. Why not?

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". This has been happening since I clicked on a mail in Mail to unsubscribe from a spam/phishing mail list, which seemed to result in me installing Firefox Private Browsing, which I had never subscribed to. I have tried uninstalling Private Browsing but there is no way of doing that. I have even uninstalled and then re-installed Firefox completely but I still have the same problem. Because of the problem I have now lost all my bookmarks and history, and am unable to create new bookmarks and history. I have been on the help forums and seen that I can Disable Private Browsing by going through my anti-virus (Avast), which I have not yet tried because what I would really like to achieve is uninstalling and not having Private Browsing on my Start menu, rather than simply disabling it. Anyway, would disabling it solve the bookmarks and history problem ? Can anyone give me the solution ? Thanks. As you may gather, I am not very techno so you would have to give me the idiot's version of any instructions or advice.

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled firefox but that didn't fix the problem.

I was injured and in the hospital a long period. my phone number was changed by my daughter from [telephone number] to [telephone number] my email changed because cable one closed all their accounts. It now is [email address]. Now I cannot log into my facebook account no matter what I do. It is the way I get in touch with my friends and relatives. What happened to my account? I was asked to log in with my name, Eileen Dueck and click on my picture to get in but that does not work. Nothing else works either. Please find my account and restore it.cannot l

I can access this website from other computers on my same network. But from my computer I get the following message

Access Denied You don't have permission to access "http://www.dsw.com/en/us/?" on this server.

Reference #18.dc1ce17.1716737942.1dc95fae

https://errors.edgesuite.net/18.dc1ce17.1716737942.1dc95fae

Tell me why google says this:

Unable to connect

An error occurred during a connection to www.googleadservices.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

when I click on an advert for a product provided (I assume) by google at the top of search results. I have cleared the cache and cookies. Latest firefox on ubuntu 22.