منتدى دعم ”Firefox“

Hi, there - Over the last few months, I've noticed some things that make it impossible to get to websites. I keep getting "Secure Connection Failed," for example, with getting to Chewy.com. I just tried to sign into the ssa.gov website, but it comes back repeatedly as "403 forbidden." And another big one is trying to get to outlook.com. It never fully loads. I cannot get my email. I've been having to use Edge more and more, and I don't like that for privacy issues. Also, sometimes I cannot finish buying things on some websites without changing over to private browsing. Thanks.

When updating Firefox, I my Avast antivirus often pops up with a Threat Secured window: Is there some nefarious code in your updater? I attached a screen grab of the warning window.

The plus sign in the tab bar has always been on the far right side. I reloaded Firefox yesterday and now the plus sign is directly after the tab. How do I get the plus sign back to where I like it?

I am in the process of migrating to a new Windows 11 PC. I am a long-time user of Firefox and have version 126.0 - 64 bit on my old PC. On my new PC I apparently downloaded it from the Microsoft Store during all my software installs. That version shows as "Windows MSIX Package Mozilla – MSIX – 1.0”

Are there differences between the 2 versions and should I do anything such as reinstalling from Mozilla?

Thanks, BillT

I have used a free Hit Counter for many years that I got from https://www.freecounterstat.com/

I have 3 such counters and have stopped working in the latest version of Firefox on my desktop. They work with Firefox on my iPad and Android phone. They also work fine if I use the Edge Browser but I prefer using Firefox as I have for many years.

The embedded code is pretty simple, here it is for one of my counters... <a href="https://www.freecounterstat.com" title="visitor counter"></a> Can you help? Thanks, Bill T

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, then subject and then when I went to type into the body of text, the keyboard wont work.

I thought there was an issue with the keyboard but I then I tried to type in issues on firfox and loads of text is missing, I basically cant use firefox at the moment as Im only viewing half the info.

Ive been sent a credit not from someone and this is what its viewing like.

I didnt change anything that Im aware of

Thanks and fingers crossed in anticipation. Andrea

I am trying to remove the mobilisearch.com virus from my Firefox browser. I have tried a reset and have also tried the Zemana virus removal tool. Neither have worked. Any suggestions please

Hi there,

I am unable to connect to my printer over my local wifi using the IP address when using Firefox (126.0) on MacOS. On Linux (Firefox 125.0.3, for Ubuntu), the procedure is simply to type the IP address into the search bar, and press enter, and it works. On MacOs, no way to get to that website, I only get a Google search (I also tried adding http:// or https://, or tried creating a Bookmark and modifying the address there, it simply refuses to update if I just have http://xxx.xxx.x.xxx as the address)...

Any chance there might be a way for me to connect to that IP-only website?

Thanks in advance!

Hello, so when I watch youtube on FF my cpu usage goes up alot and the fans go nuts. I have a very capable i5, rtx3070 machine and this issue started just a couple of days ago. I have not done any changes or updates which could trigger this problem. The problem starts mainly when I Watch in full screen mode or have multiple non-fullscreen vids active. All other apps show no signs of problem. I can watch the exact same video in Edge, no fans/high cpu, VLC works fine, Chrome is OK, it's only in FF that the problem occurs.

I have tried the following: 1.Reinstalling FF 2. Activating HW acceleration in FF and forcing it in Windows11 3. Theatre mode is off and all other YT settings are off. 4. Updated Nvidia and windows 5. FF is the latest version. 6. Disabled all my addons/plugins

No clue what can cause this..

I am sorry if I have doubled up on this but I am not sure what heading to give it. Since the most recent update of Firefox I have been unable to use Afterpay. My Afterpay account still works in Chrome and through the phone app. Afterpay themselves have checked through my account and their system, and there are no problems. Therefore, they recommended that I reach out to Firefox to request help. I want to use Firefox as I have done for years, but I cannot use it if it is incompatible with my Afterpay account. Any suggestions would be greatly appreciated. Thanks.

Hello,

For years I've watched General Hospital at ABC.com using FF as my browser. Recently, however, the videos won't play; all I'm getting are a lot of zeros (for playtime etc) and the settings gear & other options on the lower right are missing. This is happening with all shows on their site.

I'm not getting any Error Messages except when trying to watch "ABC Live" where I still can't watch but am getting an error message. I've cleared my cookies and cache, made sure the DRM content switch is on and that abc.com is allowed to leave cookies. I've also contacted their support staff but they haven't been able to help.

I'm not having any problem when I use a different browser. At least I'm not missing any episodes but I'd much rather NOT use Chrome.

I've included some screenshots below to help describe what's happening.

Looking forward to any advice that comes my way.

Thanks, Andre'a

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can I change any of my items in my store. Nothing saves and then redirects me to the homepage. eBay is one of my trusted seitz so I have no idea what’s causing this. It’s not eBay because my other accounts work fine on Chrome and on Safari. It happened exactly when the last update happened. And the only way that I can actually get back to the original site is to clear all my cookies and log out and start all over again, only to have the same issues over and over. I don’t know who to contact. I’m losing money in my Business every day because of this so I’m going to have to change my browser unfortunately if I don’t get a solution as soon as possible. Thanks for anyone who can help appreciate it.

I am trying to log into the forum. I am attaching two screen caps. The first is the log in screen. When I click on the continue button, i get the second screen.

Thank you

Grant Wilkinson grant4@wilki.ca

Firefox doesn't allow a web message to be sent but Google Chrome does. After filling out the form at: SPECTRUM URGENT: FUNDING FOR THE AFFORDABLE CONNECTIVITY PROGRAM IS RUNNING OUT, I could not send the message because I got a message saying, "Please enter a 5 digit zip code." but I did enter a 5 digit zip code! I copied the URL into a tab of Google Chrome and there was no zip code error so I was able to send my message.

Hi team,

I have syned my account to santhuusanthosh51@gmail.com like bookmarks passwords Etc., Today i have formatted laptop and reinstalled laptop and logged in with same same account it shows no data in it like history Bookmarks and password.

please help me to get it back.