Firefox Support Forum

Firefox doesn't allow a web message to be sent but Google Chrome does. After filling out the form at: SPECTRUM URGENT: FUNDING FOR THE AFFORDABLE CONNECTIVITY PROGRAM IS RUNNING OUT, I could not send the message because I got a message saying, "Please enter a 5 digit zip code." but I did enter a 5 digit zip code! I copied the URL into a tab of Google Chrome and there was no zip code error so I was able to send my message.

I cannot register a credit card at: https://www.retailservicescommercial.citi.com/USCRSF/CMLSVC/index.html?siteId=PLCR_HOMEDEPOT#sec/signon

I was told eventually after clearing cookies and site data and refreshing the webpage that it doesn't work properly with Firefox and that I needed to use Google Chrome or Edge.

Can this be fixed or not?

Firefox is my preferred browser, and I have a very comprehensive list of bookmarks with folders and subfolders. Recently, whenever I add a bookmark through 'Manage Bookmarks' to access this list more easily than 'bookmark this page' > 'edit bookmark' & > 'Choose', it works the first time only; after that if I add another the second will not appear. If I close the 'manage bookmarks' window & reopen it & scroll to where I was before (a time consuming exercise), I can see that it did add the bookmark— for some reason it does not show when I do. This happens if the window is idle more than a few moments. Ideas how to fix?

Trying to replace my primary email with a secondary email. I've tried to add a secondary email to my account, but the confirmation code does not reach my primary email. I've checked junkmail and spam, but no confirmation email there either.

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

• Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
• Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
• Disabling hardware acceleration has not fixed the issue.
• The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
• The issue persisted after creating and switching to a new profile multiple times.
• The issue persisted after renaming places.sqlite
• The issue persisted after clearing cache and cookies multiple times.
• The issue persisted after clearing downloads and history.
• And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Figma and Google maps are rendering as black screens. I can see control panels, but not content. This has been the case for about a week now. I have tried switching from dark/light modes.

Firefox 126.0.1 displays a very long name of a container completely in the URL bar.

Firefox 127.0 truncates container names

AWS long account and role names make keeping the long name very convenient (works with the 'AWS SSO Containers' Add-On

I just noticed that I can no longer re-arrange tabs by using drag-n-drop or create bookmarks in my bookmarks bar using drag-n-drop. Is this a new "feature" in 127.0?

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still shows my recent additions even though they are nowhere else to be found.

On mobile the bookmarks are still there but resynching, reinstalling, restarting didn't work.

When i want to bookmark the disappeared ones again, they won't be saved and are gone again the next time I start the browser.

It's really annoying, I had a lot of them and I don't want to use desktop shortcuts or use another browser but I might just have to.

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

Hello! Since as of last update to 127.0 (64-bit, ARM-version) Firefox looks like the attatched photos. White spaces all over which makes Firefox impossible to use. This only occurs on my Surface pro X though so a problem with the ARM-version?

So far I've tried switching to light theme, a refresh, deleting the entire Mozilla folder in APPDATA and a reinstall (using Revo uninstaller first) of Firefox but it still looks the same...

Is there anything more I can try or is this just my life now?

Regards, // Richard

Why can´t my email within Outlook not be shown. "error" Your email cant be shown at the moment. Try again lather or check your Internet connection.

In other browsers an android phone there is no problems. P.s. I have just updated Firefox. to version 127 for Linux Kind regards Bent

Hi all,

Currently woking on a Client project and implementing Coveo search engine in Salesforce. However, it looks like Firefox is blocking Coveo and the search is not working at all.

Anyone can help or recommend anything?

Thanks!

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

Good day!

After the last firefox update, there was a change in the way screenshots are saved. Specifically, the file names are the same, only for some pages they create them uniquely as it was before. I am sending an example of a name (Screenshot 2024-06-17 a[...]) that is the same for different screenshots and therefore I always have to rename it. Before the update, this never happened, each screenshot had a unique file name, so it was saved without the need to enter a file name.

I use this feature very often and i find it very annoying to create file name and it is very impractical and time consuming. Can it be set somewhere? Or what should I do. I really like this function of firefox and I don't use another browser because of it. I don't even plan to, because I think it's the best browser and has a lot of great features. This is one of them and I'm really disappointed that it got worse with the update.