Showing questions tagged: اعرض كل الأسئلة

Yubikey information not passing?

Currently on macOS Firefox 117.0.1 and in the last week I noticed I can't authenticate with my Yubikey anymore. The browser will prompt for the key ("touch your security … (read more)

Currently on macOS Firefox 117.0.1 and in the last week I noticed I can't authenticate with my Yubikey anymore. The browser will prompt for the key ("touch your security key", etc.). While the prompt will go away after I activate my key, the browser window won't advance past the authentication page. Short story-- I haven't been able to use my Yubikey for any site recently.

Asked by PNWdude 1 week ago

Last reply by Dropa 1 week ago

Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (read more)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 2 months ago

Last reply by Dropa 2 months ago

Bing Commonderes Firefox

I have set Firefox as my default homepage and browser, however whenever I do a search or try to go to a website, Firefox starts to load it and then the screen flickers fo… (read more)

I have set Firefox as my default homepage and browser, however whenever I do a search or try to go to a website, Firefox starts to load it and then the screen flickers for a millisecond and then Bing takes over - Firefox no longer appears and the Bing logo is in the upper left hand corner. How do I stop Bing from taking over?

Asked by bmattmi11 2 months ago

Last reply by James 2 months ago

Youtube thumbnails/videos slowness

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 mi… (read more)

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 minutes to even open. This slowness not present in edge browser. I want to try older ver but I thought if someone might experiencing same or know what might be the problem

Asked by fx 3 months ago

Last reply by willjoe24421 3 months ago

Firefox no longer works with RBC online Banking but google chrome works.

I've been using firefox for last 15 years now to do my online banking with RBC. As of 2 weeks ago it has failed to open online banking on the RBC website. Google chrome… (read more)

I've been using firefox for last 15 years now to do my online banking with RBC. As of 2 weeks ago it has failed to open online banking on the RBC website. Google chrome however works. When speaking to RBC customer support they say it is a problem with firefox and will likely go away once firefox updates to a newer version.

Hope you can help with this issue since my browser of choice is firefox. Thanks

Asked by klaus.wenzler 3 months ago

Last reply by cor-el 3 months ago

Firefox crashes when playing youtube videos

Tab or sometimes the Firefox process crashes when playing youtube video after a while. The tab / process doesn't crash immediately but will continue playing the video for… (read more)

Tab or sometimes the Firefox process crashes when playing youtube video after a while. The tab / process doesn't crash immediately but will continue playing the video for as long as almost 1hr before crash.

OS: Manjaro Linux Viedo card: Nvidia 3060.

Asked by this.is.zhangxu 5 months ago

Last reply by techguy150 5 months ago

pages freeze on Amazon Prime Video and Netflix and CNN linked page

...when I open Amazon Prime video nothing works on the page ... it freezes ... cannot close (x out) ... need to force close using CCleaner program. Other open Firefox pa… (read more)

...when I open Amazon Prime video nothing works on the page ... it freezes ... cannot close (x out) ... need to force close using CCleaner program. Other open Firefox pages freeze at the same time ... Amazon chat was open in separate page and the chat page froze as well. ...the same with Netflix ...the same with video pages accessed by clicking on link in CNN news items I do not get an error message ... just total freeze.

Neither Malwarebytes nor Norton think it is a virus.

Firefox has been my standard for years, but today an Amazon customer service rep suggested I try Chrome to access the Prime video site. CHROME WORKS. I therefore conclude there is a glitch in Firefox. Note that I clear all cookies after every internet session with the CCleaner program.

Why are my pages freezing? Can you suggest a fix?

Asked by san.cris.expat 5 months ago

Last reply by TechHorse 5 months ago

Firefox not working with EBAY

HI all, I've just only recently noticed that EBay doesn't load in Firefox. This only started a few days ago - and I have never had a problem before in decades of using … (read more)

HI all, I've just only recently noticed that EBay doesn't load in Firefox. This only started a few days ago - and I have never had a problem before in decades of using Firefox and EBay. I have changed no settings in Firefox at all for a long time.

Asked by ry1633 5 months ago

Last reply by jonzn4SUSE 5 months ago

Video Playback Issue on Fedora 38 - "Media Playback Aborted due to Corruption"

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notab… (read more)

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notably LinkedIn and Twitter (now X), is:

  • The media playback was aborted due to a corruption problem or because the media used features your browser did not support.*

Furthermore, when examining Firefox's console while attempting to play a video, I observed the following error:

  • [Child 5999, MediaDecoderStateMachine #1] WARNING: Decoder=7fdb3c55a100 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult mozilla::FFmpegDataDecoder<60>::InitDecoder(AVDictionary**): Couldn't open avcodec: file /builddir/build/BUILD/firefox-118.0/dom/media/MediaDecoderStateMachineBase.cpp:166*

Steps to Reproduce: 1. Navigate to LinkedIn or X (previously Twitter). 2. Attempt to play any video content. 3. Observe the aforementioned error.

Additional Details: - OS: Fedora 38 - Firefox version: Initially 117.0.1, then updated to 118, both 64-bit. - This issue does not occur on Google Chrome on the same system. - I have attempted the following troubleshooting steps without success:

 1. Updated Firefox to the latest version.
 2. Enabled DRM content.
 3. Booted Firefox in Safe Mode.
 4. Disabled hardware acceleration.
 5. Cleared cache and cookies.
 6. Used a Flatpak version of Firefox.

This issue has significantly impacted my user experience, and I hope to find a resolution soon. Any assistance or guidance would be greatly appreciated.

Thank you!

Asked by rusty_python 2 hours ago

Last reply by cor-el 51 minutes ago

High iGPU load when watching streams in firefox.

System: Windows 10 pro 22h2 19045.3516 Intel i5-10200h with UHD 620 Driver 31.0.101.2125 Firefox ESR 115.3.0 When watching streams in firefox, I noticed that over… (read more)

System:

Windows 10 pro 22h2 19045.3516

Intel i5-10200h with UHD 620

Driver 31.0.101.2125

Firefox ESR 115.3.0


When watching streams in firefox, I noticed that overall iGPU load is very high, up to 70%, a lot higher than watching 1080p movie with dedicated player.

I found that the firefox actually only shares 10~20 iGPU load, the rest are from DWM, which load is up to 40% sometimes.

Also found if I switch from the tab with streaming page to another normal webpage, DWM immediately drops its usage to about 2%, firefox still uses some load as it's still decoding. DWM usage rises if I switch back.

I tried force firefox to use nvidia dGPU, firefox does use nvidia card to decode, but the DWM problem said above still apply.


See attatched image as prove.


Cross reference to intel community thread: https://community.intel.com/t5/Graphics/High-iGPU-load-when-watching-streams-in-firefox/m-p/1528571#M123027

Asked by EBK21 11 hours ago

Last reply by Rapha-L Pherdiux 3 hours ago

PR_END_OF_FILE_ERROR

Really too much PR_END_OF_FILE_ERROR https://www.bbc.co.uk/news/uk does NOT have issues. this error message occurs regularly ( and sometimes with amazon.de) Please fix… (read more)

Really too much PR_END_OF_FILE_ERROR

https://www.bbc.co.uk/news/uk does NOT have issues.

this error message occurs regularly ( and sometimes with amazon.de)

Please fix the bug that causes this, or allow a option to ignore the (non existent) error.

Asked by mark.plews 22 hours ago

Last reply by cor-el 4 hours ago

Why do I have 16 tasks running in for Firefox in Task Mgr?

I have 4 tabs open, and my computer is running and running... come to find out, FF is running 17 tasks in the background... why? And what can I do? Thanks! my specs Int… (read more)

I have 4 tabs open, and my computer is running and running... come to find out, FF is running 17 tasks in the background... why? And what can I do?

Thanks!

my specs Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz 16.0 GB (15.9 GB usable)

Asked by pmbankowski 1 day ago

Last reply by zeroknight 19 hours ago

why is Firefox getting a request to close Firefox to open a link from Facebook and from Thunderbird and Betterbird

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbir… (read more)

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbird. It's OK to open a new tab but not restart Firefox.

Asked by Simson FireFox 2 days ago

Last reply by cor-el 2 days ago