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  • Archived

On FF 13, since updating Adobe Flash, starting an embedded youtube video locks scrolling with the trackpad AND disables hardware volume control buttons

this happens on popular sites, so it's not an isolated problem for me. I just updated flash to 11.3 and I am having this issue, along with a now invisible progression bar… (read more)

this happens on popular sites, so it's not an isolated problem for me. I just updated flash to 11.3 and I am having this issue, along with a now invisible progression bar in youtube videos, until I mouse over it, which somehow makes it appear again.

Asked by Flea0 8 years ago

Last reply by cor-el 8 years ago

  • Archived

i am not able to play videos in youtube..it comes up saying error.please try later. i am also not able to play videos on other sites.

cannot play any videos in youtube. cannot play any videos on other sites as well. everything works fine on chrome. i have tried removing cookies, deleting history etc bu… (read more)

cannot play any videos in youtube. cannot play any videos on other sites as well. everything works fine on chrome. i have tried removing cookies, deleting history etc but still does not work.

please assist?

Asked by deep2212004 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Firefox loads pages 8 times slower than other browsers

Loading web pages has become very slow with Firefox (0.8 Mb/s). IE and Chrome load pages at about 7 Mb/s at same computer. I have reinstalled Firefox, but it doen't help… (read more)

Loading web pages has become very slow with Firefox (0.8 Mb/s).

IE and Chrome load pages at about 7 Mb/s at same computer.

I have reinstalled Firefox, but it doen't help.

Asked by JKo63 8 years ago

Last reply by philipp 8 years ago

  • Archived

Can not view any videos on firefox.

Anytime I want to view a video from within Firefox (YouTube or other) I am not able to view it. With YouTube I get the message "Error occurred. Please try again later." … (read more)

Anytime I want to view a video from within Firefox (YouTube or other) I am not able to view it. With YouTube I get the message "Error occurred. Please try again later." Other videos just give a blank page. I checked my plugins, they are all up to date. I am using Firefox version 13.0.1. I don't have this problem when I use other browsers such as IE. Any help would be appreciated.

Asked by savmoy 8 years ago

Last reply by juhnar 7 years ago

  • Archived

You tube videos and stream radio stations (all of them ) don't work on my computer.

You tube videos and stream radio stations (all of them ) don't work on my computer. I updated Ffox and it still the same. I have that problem for a few days. Tried it on … (read more)

You tube videos and stream radio stations (all of them ) don't work on my computer. I updated Ffox and it still the same. I have that problem for a few days. Tried it on Explorer and it works =/ help! Thank you!

Asked by saneven33 8 years ago

Last reply by 11996 8 years ago

  • Archived

Since update last week, unable to resize popup windows?

I used to be able to right click in the bar above the address bar and click Size and move any one of the sides in or out to resize the popup window. Now since the upgrad… (read more)

I used to be able to right click in the bar above the address bar and click Size and move any one of the sides in or out to resize the popup window. Now since the upgrade, it will let me select Size but won't let me size the window, it doesnt go anywhere. Please help!

Asked by hgehring76 8 years ago

Last reply by kukkurovaca 8 years ago

  • Archived

I can't access the "new tab" page. It always shows it briefly loading up, then switches to a blank page. How can I get to the new tab page?

I go and click the + button for a new tab, it briefly shows the grid of 9 on the "new tab page," then switches to a blank tab page like before the "new tab page" feature … (read more)

I go and click the + button for a new tab, it briefly shows the grid of 9 on the "new tab page," then switches to a blank tab page like before the "new tab page" feature

Asked by tankcoyote 8 years ago

Last reply by philipp 8 years ago

  • Archived

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8 Firef… (read more)

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8

Firefox was working fine then all of a sudden a couple days ago it would not run. Kept getting a message that it could not find the server. Said problem could be several things including server being too busy and to try again. Tried a number of more times still nothing.

Tried to download newest version to fix. Showed it downloaded. Still had same message. So, I deleted the application and the preference files for a clean download. Downloaded 13.0.1. Now it won't run saying that another version of Firefox is already running. It's not. No other versions are in the application folder, or when I search the system.

How do I get Firefox working again? It's my favorite browser.

Asked by billbender 8 years ago

Last reply by cor-el 8 years ago

  • Archived

New-Tab thumbnail screen freezes after deleting last thumbnail?

Deletion of the last of the offered thumbnail choices can freeze that tab. Happens when using the new New Tab feature on Firefox v13.0.1, installed 6/17/12. I can still … (read more)

Deletion of the last of the offered thumbnail choices can freeze that tab. Happens when using the new New Tab feature on Firefox v13.0.1, installed 6/17/12. I can still delete the entire New Tab screen and then start another.

I am running Win XP+SP3 on an Acer Inspire One netbook with a 1024x600 screen. This seems to happen every time I try it. This morning's update informed me about this new feature, so I was trying it out.

To reproduce:

Click New-Tab and the 9 thumbnails almost fit the screen (pic1). I scroll down to see the bottom of the screen (pic2). I click the [X] to delete the bottom right thumbnail. The thumbnail images shift up a little, then the screen image freezes (pic3).

I have screen images for pic1-pic3, if they might be useful.

Asked by cfrssh 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Im trying to find the folder FF keeps its bookmarks in, cant find it in the FF programe folder

I'm trying to find the folder FF keeps its bookmarks in, cant find it in the program folder. I had a windows crash so had to reinstall. Windows save the old files in a fo… (read more)

I'm trying to find the folder FF keeps its bookmarks in, cant find it in the program folder.

I had a windows crash so had to reinstall. Windows save the old files in a folder called windows old

Asked by crackajack40 8 years ago

Last reply by philipp 8 years ago

  • Archived

Can not change location on Home Depot site (hangs)

The store locator on the Home Depot website hangs on my Dell Computer running Windows XP but not on my newer Dell running Windows 7. It does not hang on the Lowes site as… (read more)

The store locator on the Home Depot website hangs on my Dell Computer running Windows XP but not on my newer Dell running Windows 7. It does not hang on the Lowes site as has been the case with a different problem that I have read about. I have checked the add-ons on both machines and they are similar. The store locator works fine in IE.

Asked by paytona 8 years ago

Last reply by MozillaFirefox911 8 years ago

  • Archived

Youtube does not work on firefox anymore, it works on Chrome but on firefox the videos wont load. Any suggestions?

I tried safe mode so that isn't it and i tried reinstalling flash player. I have also tried adding an 's' to http and that hasn't helped. I have also disable adblock and … (read more)

I tried safe mode so that isn't it and i tried reinstalling flash player. I have also tried adding an 's' to http and that hasn't helped. I have also disable adblock and that doesn't work. When I go onto a youtube video page, there is a big play button as if the video were embedded on another page and when i click the button all that happens is a notification that says An error occurred, please try again later.

Asked by timbermm 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

Firefox randomly freezes, uninstall will not work...

When I am on any website at all, Firefox randomly freezes for about 10 seconds. Firefox tints white and program title says (Not Responding). I've tried scanning Firefox w… (read more)

When I am on any website at all, Firefox randomly freezes for about 10 seconds. Firefox tints white and program title says (Not Responding). I've tried scanning Firefox with anti-virus and anti-malware software but its clean. Ive restarted my computer and tried updating and reinstalling Firefox, my problem still persists. I decided totally uninstalling Firefox then installing an offline setup should fix it but when I try to uninstall the program does nothing. I took this screenshot: http://gyazo.com/8b1986b672f4911370146cbcd3b2b288 I don't know why but that is the only entry that has anything to do with Firefox in my Programs and Features. When I press Uninstall nothing at all happens. The version of firefox I have is the latest 13.0.1 as of June 17, 2012 as shown in this screenshot: http://gyazo.com/ac401e0668a9a1a5fa632d3bd61f8dd7 I want to just delete the Firefox install directory located at C:\Program Files (x86)\Mozilla Firefox but I don't know if that will delete everything that has to do with Firefox and I want a total removal of the program before I reinstall to ensure my problem is fixed. I have searched all over the internet for my problem to find the answer but did not find anything which is why I'm submitting this. All help and comments are appreciated.

Asked by Banango 8 years ago

Last reply by drhaze 7 years ago