منتدى دعم ”Firefox“

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Firefox I want to retrieve before the disk crashed. I was signed in to firefox all the time in the old computer.

I now have a new computer, I signed in to firefox and I can recover the bookmarks. But I don't see any option to recover the lots of tabs and sessions from my previous dead disk. It seems there is tab sync options between 2 devices that is concurrently signed in. But I can't sign in to a dead disk. I also can't recover the file.

How can I reteive my old sessions with many tabs? I'm hoping firefox have a way of knowing all my tabs since I was signed in and sync before the disk crash.

Hello! I have a serious problem. I lost access to my data because I changed my password, so my data is no longer synchronized. I reinstalled my Windows, and I forgot the old password I had on that Windows. As I reinstalled, I decided to change the password because I didn't remember it, but after that I found out that synchronization doesn't work. Please help me, I had very important bookmarks that were there. Thanks in advance!

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers a restart. This concerns my Windows 10 64-Bit, on which I had both Edge and Firefox opened, both with multi-tabs. In Firefox I had my Google account open with other tabs. After shutting down both computers I left my apartment. The Windows 10 restarted on its own; but both browsers lost their tabs even though I set each to reopen the previous session. With Edge and function keys I was able to restore my previous session; but not with Firefox. about:sessionrestore was not available. The Profile folder did not show a backup for these lost tabs. I hate hunting for them in History because I am working on multiple projects and don't have time for this wasteful activity, which is why I set Startup to Open Previous Windows And Tabs. What option did I miss?

Now, we have more wasted time. I reopened as many tabs as I remembered opened during the session I could not restore. Now, the only tabs that reopened since are the ones I opened that have posts about restoring sessions. The tabs I reopened are lost even though I checked off Open Previous Windows And Tabs. This browser is performing worse as of today for some reason I am not aware. What changed? From what I see here, there was no MS Windows update that might have occurred when I shut down and lost the tabs. Could I have disrupted the tabs by using the right hand, top corner "X" to shut out of Firefox?

This is getting more and more whacked up! It seems that every time I reopen a tab within the Library, it opens it in the same tab, overlaying the previous tab I opened.

I used to be able to open a new tab and have it open to my standard home page. Now the only options are blank or the firefox page for a new tab. WHY??? I want to see my home page when I open a new tab.

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox that says it will report the tab crash and then at the bottom of the info box there is the option of reconnecting or reestablishing the connection with the tab that had just crashed but nothing seems to be happening. I am not getting an indication that the issue is being looked at and I am 99% positive that no one from Firefox has been in touch with me about a permanent fix for this issue which is becoming more annoying all the time. In the past week or so it has happened around 4 or 5 times. So what can be done? I look forward to getting this issue resolved.

Hi ... the Firefox icon opens windows explorer instead of Firefox. I would prefer firefox, but I am forced to use Edge instead. Oh, I have uninstalled it and reinstalled it 3 times.

How does one fix this problem?

Gordo Weitzel Metro Vancouver, BC CANADA

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Hello,

Relevant system referenced below:

MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673)

I have a case of vanishing bookmarks. I quit Firefox last evening with command-Q as I’ve done a thousand times before. When I launched it this morning I was greeted with Firefox with an empty Bookmarks Toolbar and “Getting started” message. I opened a Manage Bookmarks window and everything there was empty too. I found, as well, that all of my saved UIDs and passwords were gone except for three, two of which I haven’t used in months. Weird.

Next I opened Firefox Help and found information about Troubleshooting Mode; I restarted in troubleshooting mode but nothing had changed. After restarting in normal mode, I tried Restoring Bookmarks; I chose Manage Bookmarks from the dropdown and then clicked the button in the Library window. Restore showed only one file and it was created today with only 14 items. Selecting Choose File… showed Desktop with Old Firefox Data highlighted. In that folder was only w34y3u9y…628 folder. From there I selected bookmarkbackups and the only file there was bookmarks-2024-06-06_11…lz4, a file created at 3:33 today. I found the key4.db file and it was created at 3:33 today.

I have Carbon Copy Cloner and use it for a weekly backup to a remote SSD drive. There are a year's-worth or so of weekly backups on that device. I tried trashing Firefox and reinstalling it from last week’s backup. While this worked, it didn’t solve the issue; it was still like a fresh copy of Firefox with no bookmarks.

I’m hopeful that I can restore the bulk of the lost bookmarks from CCC but I have no clue as to which files/folders to restore and I don’t want to guess. If you think this is possible, please tell me which files or folders to replace. Should I delete the files to be replaced from the current system and if so where are they located? I’m comfortable using Terminal for basic purposes but need explicit directions for entering commands and navigating to locations or files.

Thanks for your time,

David

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do some do not. I disabled all addons and still it says the same error. Is it because of Facebook encryptions? I also could before. So what now?

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome site.)

Hey there,

during work I often open two windows of Firefox to have more information visible on my two monitors. Unfortunately I sometimes forget that I have a second window open, so I close only my "main" window and loose all tabs.

Is there a way to force Firefox to ask to close a window and loosing multiple tabs for every window open?

Right now this only happens for the last open window.

PS: I just found out about the keyboard shortcut of restoring a window (CTRL+SHIFT+N) recently. I would prefer a setting in my case.

Thanks in advance Fred