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I have no idea how to fix a problem that just emerged in the last hour.

I can't download file attachments sent by email. Yesterday I could. I have been using Mozilla Firefox as my browser for more than 10 years. I tried restarting my computer that didn't help.

Stephanie Ezrol

There's an article that says we can change where attachments are stored by going to tools, options, attachments. However, I have no "options" under "tools." Thanks in advance.

Hi

This has only recently happened but PDF comments are no longer displaying in OWA365 when using Firefox. I can open the same email in Edge and they are displayed fine. Strangely, if I go to print the PDF within Firefox, I can see the comments.

I've set my Application to open PDF with Adobe Acrobat Reader but this makes no difference. Is there anything else I can try?

Searches in Oregon always default to Seattle, even if I put an Oregon city in the search bar

Cannot locate any Oregon businesses or restaurants in oregon

Going to troubleshooting page deletes this entry Don’t know what else I can do

Firefox does not retain email login addresses for Fastmail email webpage.

I have used Firefox and Fastmail for many years and this has never been a problem. When I opened Fastmail previously and placed my curser on the email address box I was always presented with a choice of three or four email addresses. However now I am only presented with the first email address I entered since the Fastmail/Firefox upgrades.

I have contacted Fastmail about this and they suggested it might be a Firefox issue

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago, individual YouTube video pages look very odd. Usually the related recommended videos are along the right edge in one row, and below the default video window is the title, description, and then the comments.

The problem I have is that these two components became transposed, and if the video is displayed as full screen, the page can be pushed upwards to show the title etc got squashed below the video window, with the recommended videos still in a grid below it. I hope the included pictures are sufficient to illustrate the issue.

Another computer, an iMac running El Capitan 10.11.6, and Firefox 78.15.0ser owned by a family member, does not show this odd phenomenon. I must say I am quite intrigued by this, and would greatly appreciate any help my fellow members can offer.

Greetings,

In Thunderbird 115.12.2 (64-bit) on Linux Debian 12.6, when I examine "Help -> About", cursor movement in the focused information window moves the list of messages displayed underneath in the unfocused messages window. Hopefully the image suggests the issue. Is this an OS problem or something that can be corrected in Thunderbird?

Also, I maintain several accounts, each with several folders. It would be helpful if these all stayed collapsed until selected, with a digit alongside indicating the number of unread messages in each, but recently they each seem to fully expand at inopportune times, making email management rather difficult.

Is this the result of a selectable setting somewhere, please?

When I start a email message search, I am bombarded with bad suggestions for email addresses. These include addresses from everyone I've received email from even though I have deleted these entries in collected email addresses and my personal address book.

The addresses could be from old purchases or ebay responses or anyone I've ever received an email from. I have deleted most of the emails entirely, yet I still get all these bad addresses when I search.

Is there a way to clear the history in search or remove the email addresses where I have deleted the email?

I've attached a Home Depot search as an example.

How do i access Google OneDrive via Firefox so as to delete my sensitive personal info such as financial PDFs and personal pics, which involuntarily got copied to Google OneDrive thru an erroneous mouseClick?

See, when i keyword search online, it states that Google Drive can be accessed via one's browser for purposes of accessing/deleting one's files. (Frankly, i don't even know if OneDrive is GoogleDrive? Is it?

It's upsetting to me that Google has loads of my personal info, because over the years everyone has been saying "Use Gmail", and so i made that my main email due to convenience. But Google now has, for example, some of my personal home photo's and private financial PDFs, all because I absentmindedly clicked my mouse on a risky part of my email attachments, not realizing that would transfer the JPG (or PDF) to Google OneDrive.

I believe this started happening ever since they imposed the New Gmail without giving us a choice. Prior to that, when i used HTMLgmail, i don't recall this happening when i clicked attachments. With Simple HTML, if i clicked an attachment, i saw a photo. It didn't INVOLUNTARILY auto-transfer my pics/pdfs to Google OneDrive, which precisely reminds me of automatic faucets and towel-dispensers and light-shutters in public buildings, all of which are human-unfriendly.

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

My (custom) cursor has recently started being transparent when I hover over a YouTube video. On darker colors it's fine, but on white it's straight up invisible. I tried recording it, but the recording doesn't capture the transparency. This didn't happen before, I changed nothing.

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

A couple of days ago I had to change my default browser from Firefox to Chrome to fix a problem on a particular company's web site. After I made Firefox the default browser again I found that every hyperlink in an email or a document that I clicked on opened Firefox at the same web page: "https://read.amazon.com/landing".

I have no idea what I might have done to create this situation, let alone how to undo it.

I am using Linux Mint with Firefox, Thunderbird and Libre Office.

Peter

Hi, Any time I'am connecting to email addresses ending by @akeonet.com (SFR compagny) on THUNDERBIRD, I'm receiving a message asking me my password imap.sfr.fr. Same to send a message exit server (STMP) smtp.sfr.fr.

Problem is the existing password is not working anymore with THUNDERBIRD but is still working with the webmail of SFR ????

I'am don't have such problem with addresses ending by @gmail !!!!!

Can you help to reconnect THUNDERBIRD to server SFR/ Neuf ?

Thank you to help me to solve the problem.

Claude

I recently installed Thunderbird on my mac. It seems to work well, except that it will not show my Archive folder (simply named "Archive") in the list of folders. I can see from my mail provider's web app that it is there and has my messages in it, and if I use search in thunderbird I can find messages in the Archive folder, but the Archive folder is completely missing from the list of folders. (I can see other folders, just not Archive.)

I did find how I can customize what folders Thunderbird will put Archived messages in, but that's not what I'm looking for. What I want is to be able to see the already existing folder with messages archived by other clients, e.g. the provider's web app.