Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how do you install plugins from desk top to smart phone?

  • 2 antwoorde
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur Kevin

more options

I pushed the download button on the mobile add on and it installs just a short cut of the add on on my computer. I then try and install and it says windows can not open this file. Can you please help me?

Thank you for your time!

I pushed the download button on the mobile add on and it installs just a short cut of the add on on my computer. I then try and install and it says windows can not open this file. Can you please help me? Thank you for your time!

Gekose oplossing

Hi,

You can't install mobile add-ons from your computer. You need to install Firefox mobile on your phone, then go to Add-ons from the main Firefox mobile menu and download and install a mobile add-on there. Try using this procedure and let me know if you need more help: https://support.mozilla.org/kb/find-and-install-add-ons

-Michelle

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Hi,

You can't install mobile add-ons from your computer. You need to install Firefox mobile on your phone, then go to Add-ons from the main Firefox mobile menu and download and install a mobile add-on there. Try using this procedure and let me know if you need more help: https://support.mozilla.org/kb/find-and-install-add-ons

-Michelle

more options

It is also worth pointing out that only some extensions work on Firefox mobile.