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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Alarm does not work

  • 4 antwoorde
  • 7 hierdie probleem
  • 2 views
  • Laaste antwoord deur Ralph Daub

Hacktivista
Hacktivista
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My alarm sometimes works and sometimes no, does not obey to any pattern.

For example last night I've set the alarm to wake me up at 8:00 AM but it never sounded, when I woke up at 9:30 the alarm was set up just like last night, it just never fired.

My phone is a ZTE Open C (US) with all the official upgrades applied (the ones which are installed with the application which brings by default on the phone).

It's sad that not even the alarm works good on this phone :( I wouldn't recommend someone to use this system as it is working now, please Firefox 2, save your honor!!

My alarm sometimes works and sometimes no, does not obey to any pattern. For example last night I've set the alarm to wake me up at 8:00 AM but it never sounded, when I woke up at 9:30 the alarm was set up just like last night, it just never fired. My phone is a ZTE Open C (US) with all the official upgrades applied (the ones which are installed with the application which brings by default on the phone). It's sad that not even the alarm works good on this phone :( I wouldn't recommend someone to use this system as it is working now, please Firefox 2, save your honor!!

All Replies (4)

teejay
teejay
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That happened to me too, until I realized that I had set the alarm on a different weekday than the one I needed. Perhaps this is what occured for you? Ensure the right date / weekday is selected for the alarm you would like.

Ralph Daub
Ralph Daub
  • Locale Leader
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Hi Hacktivista,

I am sorry to hear that you are having issues with the alarm clock on your Firefox OS device. This is unusual - I have not experienced this issue with any of the Firefox OS devices that I've used in the past year.

After reading the information provided about your issue I suggest a soft reset of the phone.

  1. Take the back cover of the phone off.
  2. Take the battery out.
  3. Take the SIM card and microSD card out (if applicable).
  4. Wait 10 seconds.
  5. Put the SIM card and microSD card back in (if applicable).
  6. Put the battery back in.
  7. Put the back cover back on.
  8. Turn the device on.
  9. Check if the issue you were having is still present.

If this does not resolve the issue, I would recommend doing a full reset of your device.

Warning: Resetting your phone will delete all data stored on the device, including apps, calendar data, email accounts, and settings.

To reset the device, follow these instructions:

  1. Open the Settings application.
  2. Tap on the Device Information button.
  3. Tap on the More Information button.
  4. Tap on the Reset phone button.
  5. Tap OK to continue or Cancel to cancel.

We hope that this fixes the issue you were having. Please report back to us if this helped!

Thanks,

- Ralph

Enrico
Enrico
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I have a similar problem with a ZTE Open, FFOS2.0 custom build (user variant).

I set the alarm, but nothing happens. I tried several times, with different settings, but the result is the same. Updating the build produced no improvements.

A full reset may be a possible solution, but for me is not a viable one as I would not be happy to loose all of my data and settings.

Ralph Daub
Ralph Daub
  • Locale Leader
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Hi Enrico,

Thanks for sharing the information about your device. Please let us know if you also become aware of any specific steps to replicate this issue.

If your phone is rooted, and you are technically savvy, you can experiment with the Backup/Restore scripts available on this link:

Please let us know if you have any other questions about your Firefox OS device!

Thanks,

- Ralph