Troubleshooting

Fix problems with websites (Facebook, YouTube, webmail etc.)

Firefox can't load websites but other browsers can

We'll explain errors such as "Server not found" or "Unable to connect" and how to fix problems where Firefox can't access websites but other browsers can.

Firefox Firefox Last updated: 1 year, 10 months ago

Fix problems with Facebook games, chat and more

This article describes how to troubleshoot problems, like those with games or chat, that you might encounter while using Facebook in Firefox.

Firefox Firefox Last updated: 2 years, 11 months ago

Troubleshoot issues related to add-ons

Add-ons can cause issues in Firefox. This article provides more information on how you can troubleshoot Firefox issues related to add-ons.

Firefox Firefox Last updated: 3 years ago

Firefox and other browsers can't load websites

If no web browsers on your computer can load websites, it indicates a problem with your Internet connection. The article describes some troubleshooting methods.

Firefox Firefox Last updated: 7 years, 6 months ago

TLS Error Reports

Firefox TLS Error Reports; what they are and why you might want to share yours.

Firefox Firefox Last updated: 8 years, 4 months ago

How to fix Pocket login issues

Learn how to add an exception for Pocket in Firefox, to prevent being prompted to sign in to Pocket when saving to the site.

Firefox, Pocket Firefox, Pocket Last updated: 7 months ago

Problems with email and how to find help

Find out the right direction to get help using webmail in Firefox and links to support pages for popular web-based email services.

Firefox Firefox Last updated: 8 years, 11 months ago
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