Some emails showing up as code

Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long str… (kàsi)

Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long strings when I try to view them. It looks like untranslated code put into plain text to me, but I'm not sure what would be causing it. I have no problem reading the email if I log into our webmail to do so. Example text from an email attached. Is this a known problem? Any ideas on how I might solve it? I like Thunderbird, but not being able to search and read through sent emails is a real problem. Thanks!

Asked by Thomas Brinzer 1 wákàtí sẹ́hìn

Last reply by david 8 àwọn ìṣẹjú ṣẹ́hìn

Possible to install TB on an external SSD?

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery of p… (kàsi)

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles.

Windows 11 is consuming nearly all of the C: drive. I badly need to get TB (and Firerfox) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

I've read everything I could find here and all of that is about using an external drive as a backup. Most of the other help I've found on the web is clearly outdated.

Thanks. jt

Asked by jonathan67 12 àwọn wákàtí sẹ́hìn

Last reply by david 10 àwọn ìṣẹjú ṣẹ́hìn

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (kàsi)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Asked by Sean Stevens 19 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 25 àwọn ìṣẹjú ṣẹ́hìn

Can't get an old profile loading on a fresh install

Trying to use my old profile on a fresh install. After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible. So I did th… (kàsi)

Trying to use my old profile on a fresh install.

After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible.

So I did the following:

1) started the profile manager 2) removed all profiles 3) created a new profile 4) changed the name of the folder in the file system 5) copied my old profile folder to the same spot with the same name that the profile manager gave it

When I started thunderbird, I was just expecting it to load with my old profile.

Instead, I got the Account Setup screen.

I don't want to setup my email account, as I'm worried it will start downloading all my emails, and store them in who knows what profile. I could not see a way to start Thunderbird without it successfully connecting to an email server in this setup process.

Any suggestions for just getting mozilla to start and load my old profile please?

Asked by sportspunterau 3 àwọn wákàtí sẹ́hìn

Last reply by david 51 àwọn ìṣẹjú ṣẹ́hìn

Firefox notes

Android app of firefox notes was online and data were shown until yesterday. But mistakenly logged out and now can't log in to recover. Is there any option to recover my … (kàsi)

Android app of firefox notes was online and data were shown until yesterday. But mistakenly logged out and now can't log in to recover. Is there any option to recover my notes.

Asked by sushanenosh 22 àwọn wákàtí sẹ́hìn

Last reply by Paul 1 wákàtí sẹ́hìn

Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (kàsi)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Asked by nab.layk 9 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 1 wákàtí sẹ́hìn

What is the url for firefox update

I want to create a link in the bookmarks toolbar to easy check and update firefox In chrome I can do that with creating a bookmark to: chrome://settings/help In edge I ca… (kàsi)

I want to create a link in the bookmarks toolbar to easy check and update firefox In chrome I can do that with creating a bookmark to: chrome://settings/help In edge I can do that with creating a bookmark to: edge://settings/help I have search for, but cannot find the equivalent in firefox

Asked by johan2.parlevliet 7 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 2 àwọn wákàtí sẹ́hìn

How to sort and view history by date?

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "l… (kàsi)

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "last 7 days" that too doesnt have the exact date. how can i exactly view the data of a particular date past yesterday?

Asked by varadraut19 6 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 2 àwọn wákàtí sẹ́hìn

Firefox just remapped ALT-SHIFT-LEFT to 'select tab to the left' out of the blue

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There w… (kàsi)

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There was already a key for that - CMD-ALT-LEFT. Which also works for the right, whereas ALT-SHIFT-RIGHT does nothin

Who decided on that change? And why is there no way for us users to remap those key shortcuts? I have many years of muscle-memory using ALT-SHIFT-LEFT, I am not going to reprogram it because of some opinionated Mozilla engineer, sorry.

Asked by fritzthecat4 5 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 2 àwọn wákàtí sẹ́hìn

Firefox install on external drive

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery… (kàsi)

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles. Nor is it about where files are downloaded by default.

Windows 11 is consuming nearly all of the C: drive. I badly need to get Firefox (and later Thunderbird) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

Most of the help I've found on the web is clearly outdated.

Thanks. jt

Asked by jonathan67 13 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 2 àwọn wákàtí sẹ́hìn

Auto-Update Setting Not Honoured

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to… (kàsi)

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to install them" (screenshot attached). However, this setting is not honoured. Every month, the browser auto-updates and forces a browser restart for me to continue working (screenshot attached). For 126->127, there was in fact no notification to update and the update happened automatically in the background with a restart forced upon me. What's the point of having this setting if it's not going to be honoured?

Asked by ø 4 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 2 àwọn wákàtí sẹ́hìn

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (kàsi)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 1 ọ̀sẹ̀ tó kọjá

Last reply by bob.zukowski 3 àwọn wákàtí sẹ́hìn

firefox updated to 127.0 some stuff broke

this site sucks by the way keeps eating what i type Firefox version 127.0 Ubuntu 22.04.4 bookmarks toolbar under address bar broken setting set correctly for it to be t… (kàsi)

this site sucks by the way keeps eating what i type

Firefox version 127.0 Ubuntu 22.04.4

bookmarks toolbar under address bar broken setting set correctly for it to be there and there is a blank space for it to be there but none of my bookmarks that are in that folder show up changing the settings make the blank bar disappear and come back see screenshot.

Firefox home page is missing even though it is set to display just get blank screen on both new tabs and at start up of browser even though it is set to show Firefox start screen.

now every time i start Firefox it demands my master password for my passwords? just hitting cancel makes it go away though.

right click copy only works like 1/4 the time allot of the time the even though the text is highlighted copy is greyed out but using control+c usually works. that one has been happening a wile though.

Asked by kurt none 3 àwọn wákàtí sẹ́hìn

Last reply by TyDraniu 3 àwọn wákàtí sẹ́hìn

Session Lost, Session Restore not working

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recen… (kàsi)

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recently closed tabs/windows are blank. The Restore Session page - about:sessionrestore - doesn't restore and lists no previous windows/tabs. I went into my sessionstore-backups folder and grabbed a previous.jsonlz4 that has some data but am not sure what to do with it.

Please help! This is a devastating loss of information, as I use my tabs as a to-do list and had many in-progress projects with resources that I cannot all recover just through history.

Asked by David 20 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 3 àwọn wákàtí sẹ́hìn

Firefox update

Hi I just clicked on my Firefox to open it and was met with a new update tab, and all my tabs had disappeared, which I have had happen to me in the past and ended up los… (kàsi)

Hi

I just clicked on my Firefox to open it and was met with a new update tab, and all my tabs had disappeared, which I have had happen to me in the past and ended up losing everything after closing Firefox and reopening it again.

So with that in mind I went to History and everything was greyed out, and so had no option but to close my browser, thinking that maybe that it had opened that one to tell me about the update and if I reopened it all my tabs would be there. Is there anyway I can retrieve all my tabs?.

Thanks

Asked by lockettlee8 2 àwọn ọjọ́ tó kọjá

Last reply by TyDraniu 6 àwọn wákàtí sẹ́hìn

blokada

Witam, w ostatnim czasie mieliśmy jakiś spam na naszą pocztę i dostaliśmy blokadę, zależy nam na zdjęciu jej ponieważ jest to e-mail firmowy i jest nam potrzebny. Proszę … (kàsi)

Witam, w ostatnim czasie mieliśmy jakiś spam na naszą pocztę i dostaliśmy blokadę, zależy nam na zdjęciu jej ponieważ jest to e-mail firmowy i jest nam potrzebny. Proszę o informację co mamy zrobić aby zdjęto blokadę. Pozdrawiam

Asked by cichypl3 8 àwọn wákàtí sẹ́hìn

Last reply by TyDraniu 6 àwọn wákàtí sẹ́hìn

Can I direct Firefox directly to wireless modem AND keep W10 workgroup on wired ethernet?

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem". I would… (kàsi)

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem".

I would like to cause the PCs to use wifi to access the modem ONLY for internet and Thunderbird, with the workgroup remaining on the wired system.

With both "networks" enabled in W10 the PCs are automatically defaulting to whichever method was enabled 1st. I have no idea how or if I can "split" the flow and cause FF and Tbird ONLY to use wifi.

Asked by alitkowiak 14 àwọn wákàtí sẹ́hìn

Last reply by Piterk 8 àwọn wákàtí sẹ́hìn