Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Thunderbird Archive Folder recover from BAK file

  • 6 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by ian220

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown

Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty.

I have screen shots if you require but thought not appropriate at this stage.

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty. I have screen shots if you require but thought not appropriate at this stage.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thank you Matt. :) They are back up and running. Much appreciated.

Read this answer in context 👍 0

All Replies (6)

Post the screenshots.

Helpful?

Sorry for the delay. I had to do some work away from the computer. :) The first image is from the Current archive folder.

The second image is from the BAK file.

The images do not show the whole content of each folder but it gives you a comparison. I think the folder from the BAK folder is the correct one.

I think I know what I can do but I am not familiar with this product and did not want to totally screw the package up completely.

The email system/program is working quite well but it is just the screw up I did in trying to do stuff with her account.

I much appreciate you involvement. Cheers Ian :)

Helpful?

Current in box with the original "Archive" folder in the mail box area. I then managed to move the "Archive" folder to the "Local Folder" Both have the folder in them but emails.

Helpful?

My question here is – How do I go through the process of replacing the current Archive folder with the backup one?

Do I delete the Archive folder within TB?

Or, do I just copy the content of the BAK Archive folder into the “Local Folders” archive folder?

Helpful?

ian220 said

My question here is – Or, do I just copy the content of the BAK Archive folder into the “Local Folders” archive folder?

That one :)

Personally I would actually create a new folder in Local folders and copy the data there first to make sure you getting what you think you are. Note delete any MSF files before you restart Thunderbird. They will be regenerated when the folders are selected and it removes any issues where data might be hard coded as at any location or status.

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thank you Matt. :) They are back up and running. Much appreciated.

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.