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The "send link" feature (under "file" and elsewhere) does not work.

  • 4 replies
  • 64 have this problem
  • 35 views
  • Last reply by sangi

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One the program last updated, the "Send Link" feature under "file" and elsewhere no longer works.

I am running the latest version of Outlook Express and have no other system or program problems but this one.

One the program last updated, the "Send Link" feature under "file" and elsewhere no longer works. I am running the latest version of Outlook Express and have no other system or program problems but this one.

All Replies (4)

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Check the Mailto setting in Tools > Options > Applications

See "File handling in Firefox 3 and SeaMonkey 2": http://kb.mozillazine.org/File_types_and_download_actions

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I'm working in a Mac OS 10.6.8 environment and the applications option is set to MacMail. So all those basic requirements are met. And still neither the sent link nor the emailto: operations have worked since I upgraded to Firefox 5.

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You can look at the network.protocol-handler.external.mailto prefs on the about:config page.

If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold(user set).
  • Preferences can be reset to the default or changed via the right-click context menu.
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