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Java does not work using firefox on some sites - why?

Firefox Site-uri defecte
cor-el răspuns
pwill
pwill

I have a new computer (HP ENVY) with Windows 8. I can use only part of a website with Firefox or Chrome. The site uses Java script. The only browser I can use for all of the site is Internet Explorer. On my old computer with Vista, I never had a problem using Firefox with any site. When I right click on an unusable tab on the website, and select "inspect element", there seems to be numerous errors in the resulting dialog. I received some malware (pup.software) with my new computer and it has been removed by Anti malware bytes. Could this be the problem i.e. did the malware damage that site? - or does Firefox and java not work together on windows 8?

I have a new computer (HP ENVY) with Windows 8. I can use only part of a website with Firefox or Chrome. The site uses Java script. The only browser I can use for all of the site is Internet Explorer. On my old computer with Vista, I never had a problem using Firefox with any site. When I right click on an unusable tab on the website, and select "inspect element", there seems to be numerous errors in the resulting dialog. I received some malware (pup.software) with my new computer and it has been removed by Anti malware bytes. Could this be the problem i.e. did the malware damage that site? - or does Firefox and java not work together on windows 8?

Toate răspunsurile (2)

user633449
user633449

Are you referring to Javascript or Java? Please try Resetting Firefox Refresh Firefox - reset add-ons and settings

cor-el
cor-el
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  • Top 10 Contributor

Can you post a link to a publicly accessible page that doesn't require authentication (signing on)?

You can try some basic steps like these if there are issues with web page:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.