Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When I try to control P to print an article web pages freeze.

  • 2 antwoorden
  • 5 hebben dit probleem
  • 44 weergaven
  • Laatste antwoord van MikeM10228

more options

The browser freezes when I try to control-P to print a page from the web, whether to Adobe printer or an installed printer. Help!

The browser freezes when I try to control-P to print a page from the web, whether to Adobe printer or an installed printer. Help!

Gekozen oplossing

Thanks so much!! Resetting the Firefox printer worked. I had previously tested things in Internet Explorer, so I figured it had to do with Firefox. I did the "about:crashes:, and while I am pretty computer literate i had no idea what any of that code/jibberish was! :)

Thanks again!

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Will it freeze or will it crash? Check to see if any crash reports are generated in [about:crashes] <- clicking on that should open up a new window or tab with "about:crashes" in the url bar.

As for what may have caused this I would first check that the printer driver is up to date.

  1. Search for your printer's driver and use these instructions to swap out if you are out of date: http://superuser.com/questions/255699/where-can-i-see-the-printer-driver-v...

Then reset the printer settings in Firefox:

  1. Fix printing problems in Firefox

Lastly, you can reset the Applications Settings to change the file to open up with a different program (I do not know if this is happening with only pdfs or all files, including webpages?)

more options

Gekozen oplossing

Thanks so much!! Resetting the Firefox printer worked. I had previously tested things in Internet Explorer, so I figured it had to do with Firefox. I did the "about:crashes:, and while I am pretty computer literate i had no idea what any of that code/jibberish was! :)

Thanks again!