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When Firefox won't allow me on the internet, I have to uninstall and reinstall---but I have to use Internet explorer to get the downland (thankfully). Why?

Firefox Troubleshooting
philipp replied
grmamm
grmamm

First why does Firefox stop allowing me on the internet--it happens about every 4-6 weeks? Second I have to uninstall and reinstall the most current version to get it working again--why doesn't it update automatically? If I didn't have Internet Explorer I would be screwed because I couldn't even get to the internet to get the new download.

First why does Firefox stop allowing me on the internet--it happens about every 4-6 weeks? Second I have to uninstall and reinstall the most current version to get it working again--why doesn't it update automatically? If I didn't have Internet Explorer I would be screwed because I couldn't even get to the internet to get the new download.

All Replies (2)

iamjayakumars
iamjayakumars

Are you using any proxy server?

Which antivirus are you using?

Disable your antivirus and check it out..

What error and error no are you getting

philipp
philipp
  • Moderator

hello, normally such connection issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox